Bossier City Flying Heart Brewing Hotels

"Had a very pleasant experience with the facility. Plenty of dining inside with good food and priced reasonably. Parking garage was nice to stay out of the weather. The decor and layout of the facility was upscale. Rooms were clean and provided plenty of spacing which made the stay more enjoyable. Definitely would recommend and placed as one of my favorites."

"Clean room and staff were friendly. Would stay again for sure...is close to another hotel/casino as well."

"The $40 resort fee was inconvenient and taken out of deposit once it was given back. I was never notified of this fee "

"Clean rooms "

"Clean room, professional staff."

"I used the bar this time sparingly as was at a concert the nite of stay but the hotel rooms are Devine end quite nice in style and amenities "

"Carpet stained badly"

"Everything is great. "

"The hotel and Casino were very nice however I think they were very new still check-in took a lot longer than I believe it should. We were there for a conference, so there were a lot of of us and I believe they were understaffed in a few areas. Also the lobby bar had two bartenders one night yes they were slammed, but we are used to having a lot of us at a realtor convention however one of the bartenders had a horrible attitude demeanor, and acted as if she didn’t want to be there at all. I believe management should’ve stepped in and helped more but also this bartender at a certain time should’ve been sent home or sent to a different location in the casino that was less busy.I Someone else should’ve been pulled to replace her. I did speak to a manager and told him I understand we were a lot, but her attitude was not professional and had she tried, a little harder, we would’ve tipped her even more. More times than not I feel like these conventions are always understaffed or they don’t understand which type of clients are coming in. For future reference Realtors drink and eat a lot we are fun bunch we don’t mind waiting as long as it’s within reason, we tip well because we work hard and we play hard. Whoever is in charge of booking conferences maybe should look into who is coming so you can better staff certain areas. Obviously certain clients aren’t going to drink as much but again it was a nice stay overall, but there were some kinks to be worked out."