We have stayed in many VRBOs across the country over the years and have had very positive experiences. When we arrived at the cabin, we loved the view, it was by far the best part. But, we were surprised at how poorly maintained the exterior and interior were. It needs a good power washing, fresh paint and new windows. The cleanliness of the interior was certainly sub par, especially given COVID. The refrigerator was empty but dirty, the windows needed to be washed, the cabinets and appliances had not been wiped down and everything just looked dirty. The bathroom was a nightmare for a family of 4 with two teenagers. There was no door on the room with a sink and a separate toilet/shower did have a door. Without a door in the main area of the bathroom, there was no wear for us to change due to lack of privacy and the impossibility of changing in the bathroom with toilet and shower due to it being extremely small. Upon showering, there was not even a bath mat to safely get out of the shower and it was very slippery. The water smelled like sulfur from the moment we walked in the door. On our last night, my son took a shower at 9:30 and the water would not shut off. I called and then texted the landlord. He arrived quickly but was not friendly or apologetic. He shut off all the water in the home and did not offer any kind of refund or compensation for the inconvenience, and also, we have received no contact after we left the next morning to discuss. Very disappointing. We left the next morning without having water to go to the bathroom and flush the toilet, brush our teeth or shower. It was an awful way to end our trip. I am still waiting for our deposit to be returned and it has been 2 days. I am not one to leave negative reviews, I only leave positive ones, but this was an unacceptable experience.