Nashville Fontanel Mansion Hotels

"I reserved a King deluxe room for 1 and when I arrived the room that I was assigned was a room adjoining another room and being a female traveling alone I was very uncomfortable with my accommodations, so I returned to the front desk and requested another room. At first I was told that they were booked solid and had nothing else available. I said that I would be willing to be downgraded to a queen room and they were no longer booked solid. So I accepted the new accommodations and when I got to the room, the air conditioner didn't work, only the fan could be adjusted not the temperature. I had been driving since 10am and by this time it was almost 9pm, and I was just too tired to even bother going back down at to the front desk, because I am sure that they were well aware that the air conditioner was not working properly they just hedged their bets that I would do exactly what I did, change and go to sleep because making another trip downstairs and having to move my stuff once again would require more energy than I had to offer. The next morning my suspicions were confirmed when I told the front desk clerk that the air conditioner was not working properly and they just nodded and proceeded to print my receipt and not even bother to apologize This is the first and last time I will stay at this location, it definitely was worth over $100 for less than a 12 hour stay."

"They didnt clean my room. I requested, they didnt"

"Avoid this hotel if you can"

"Overall, this was a decent stay. The staff was pleasant and as helpful as possible. Over all the property is clean and well maintained. My issue was with the AC unit in my room. It was stuck on 65 and despite staff coming to try to fix it they weren't able to. I was able to get by, but wasn't offered a new room. This made the stay manageable, but not great."

"Quiet and clean hotel with adjoining restaurant which has amazing pizza and salads. Good breakfast and staff were super nice"

"We enjoyed our stay. The staff was great. Very clean hotel. "

"The room was ok, was clean and everything works as expected, breakfast was too basic, so we skiped. The staff on check out where rude to my wife. wont be back to this brand."

"Very welcoming to pets. Super cute & clean room + neat pool area. A lovely, quiet place with great ambiance. The bar & common area are well decorated & welcoming. :) LOVE ♡"

"So clean and spacious and quiet. Would stay again."