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关于辛克莱傲途格精选酒店的点评

4.5 out of 5
辛克莱傲途格精选酒店
512 Main Street, Fort Worth, TX

点评

9.0

非常棒

10 分 - 超赞。260 条好评，共有 358 条点评" "
8 分 - 还可以。39 条好评，共有 358 条点评" "
6 分 - 一般。23 条好评，共有 358 条点评" "
4 分 - 很差。16 条好评，共有 358 条点评" "
2 分 - 糟糕。20 条好评，共有 358 条点评" "

9.6/10

清洁度

9.2/10

员工和服务

8.8/10

服务设施

9.4/10

住宿条件和设施

9.2/10

环保

点评

10/10 超赞

Veronique

与家人出行, 团体旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Very classy hotel with a friendly and professional staff. This hotel is in a great walkable area, close to numerous dining options and less than a block from beautiful Sundance Square. The rooms are super chic and comfy. I would definitely stay here again.
2024 年 5 月入住 5 晚
April 于 2024年05月16日 的回复
Thank you for your feedback. We hope to see you again soon!April IbarraFront Desk Manager

10/10 超赞

Camron

满意：清洁度、员工和服务、住宿条件和设施
Very nice!
2024 年 5 月入住 1 晚
April 于 2024年05月16日 的回复
Thank you for your feedback. We hope to see you again soon!April IbarraFront Desk Manager

10/10 超赞

Bonnie

满意：住宿条件和设施
Hotel did an excellent job of preparing the room
2024 年 5 月入住 1 晚
April 于 2024年05月16日 的回复
Thank you for your feedback. We hope to see you again soon!April IbarraFront Desk Manager

10/10 超赞

Hannah，Round Rock

与家人出行, 团体旅客, 商务旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Love it!
2024 年 5 月入住 1 晚
April 于 2024年05月7日 的回复
Thank you for your feedback!! We hope to see you again soon!April IbarraFront Office Manager

10/10 超赞

Holly De

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
This hotel had the most amazing technology I have seen in any hotel around the world in my 30 years of traveling!
2024 年 4 月入住 1 晚
April 于 2024年05月2日 的回复
Hello,Thank you for your feedback, we will share with our teams.We hope to see you back soon!April IbarraFront Office Manager

8/10 还可以

James

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Can hear everything, rooms are really cold at night, thermostat seems to be set for the floor. Great historical hotel. The restaurant seems to be a waste - the kitchen is in the basement. The poor servers have to run up and down steps or take the elevator from the roof to the basement.
2024 年 4 月入住 1 晚
April 于 2024年05月2日 的回复
Hello,I am so sorry we did not meet your expectations, we strive to ensure all aspects of your stay are flawless. I will pass this information along to the leadership team, as a way to learn from our failure and to do better for each guest. We do hope you return. Thank you,April IbarraFront Office Manager

8/10 还可以

Kenneth

与配偶出行
满意：清洁度、员工和服务、住宿条件和设施
Very good hotel with art deco vibes, showing some age for the prices.
2024 年 4 月入住 2 晚
April 于 2024年05月2日 的回复
Hello,Thank you for your feedback, we will share with our teams.We hope to see you back soon!April IbarraFront Office Manager

2/10 糟糕

Tia

2024 年 4 月入住 1 晚
April 于 2024年05月16日 的回复
I am so sorry that we did not meet your expectations. I will share your feedback with the leadership team in hopes to learn from your experience. Thank you for staying with us.April Ibarra Front office Manager

6/10 一般

Darren

与家人出行
满意：住宿条件和设施，清洁度
不满意：服务设施，员工和服务
We & all the hotel guests were kicked out of the hotel restaurants and bar even though we were staying there. The hotel staff then told us the restaurant & bar were 3rd party even though the hotel advertised it as an amenity. Incredible rooftop bar but hotel guests weren’t allowed to use it while we were there. The staff was nice enough but did nothing to fix it. Won’t stay at this hotel next time.
2024 年 4 月入住 2 晚
Marketing Manager 于 2024年04月22日 的回复
Thank you, Darren, for taking the time to leave us a review. We are sorry to hear that you weren't able to enjoy the hotel restaurant and rooftop bar to its fullest extent during your stay. Even though our eateries are third party, perhaps you can give us another try in the future for a more positive stay.

10/10 超赞

LOGAN

满意：清洁度、员工和服务、住宿条件和设施
great place
2024 年 4 月入住 2 晚
Marketing Manager 于 2024年04月22日 的回复
Thank you, Logan, for the 5-star review!

10/10 超赞

LEA

2024 年 4 月入住 1 晚
April 于 2024年05月4日 的回复
Thank you so much for your feedback. We look forward to seeing you again.April IbarraFront Office Manager

10/10 超赞

Shentell

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Me an my fiance loved our stay
2024 年 4 月入住 1 晚
April 于 2024年04月12日 的回复
Thank you for your feedback, we will share it with our teams. We look forward to seeing you again. Best,April Ibarra Front Office Manager

10/10 超赞

Joe

2024 年 3 月入住 2 晚
Marketing Manager 于 2024年04月22日 的回复
Thank you, Joe, for the 5-star review!

6/10 一般

Kramer

商务旅客
满意：服务设施，员工和服务
不满意：清洁度
There was remnants from the previous reservation in my room… like red petals, a bottle of wine, and 2 balloons. Just doesn’t make me feel the best knowing these items weren’t cleaned. Makes me wonder what else wasn’t cleaned. Very nice people, great food downstairs, and fun stuff to do around the hotel. All in all, it was just a decent stay.
2024 年 3 月入住 2 晚
April 于 2024年03月24日 的回复
Good Afternoon,We sincerely apologize that we did not meet your expectations; it our goal to exceed expectations and we did not adhere to our standards. We appreciate your business and feedback; we will use this information to improve our processes and more importantly do better for all of our guests. We have shared your experience with all of our departments as a stepping stone in our goals to exceed expectations. Sincerely,April IbarraFront Office Manager

10/10 超赞

Denise

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Everything was wonderful!
2024 年 3 月入住 2 晚
General Manager 于 2024年03月17日 的回复
Thank you, Denise for your comments. We are thrilled to see that you enjoyed your stay. We do hope to see you soon!Holly Turner

2/10 糟糕

ROBERT

团体旅客
满意：住宿条件和设施
不满意：服务设施，员工和服务
I booked three rooms for two nights through Expedia. Then I went back and booked direct for one more night. Thursday night was great Friday we wake up and are out shopping when we get a phone call that we don’t have reservations for two of the rooms and have to leave!!! Then Sinclair hotel charges me for that one room. So we will never stay there again.
2024 年 3 月入住 2 晚
April 于 2024年03月17日 的回复
Hello Robert,I am so sorry we did not meet your expectations, please call the hotel directly so that we may refund the room that you were charged for and could not use. We appreciate the feedback; we will be passing the information on to the teams so that other guests do not have the same experience.Kindest regards,April IbarraFront Office Manager

10/10 超赞

Kristen

满意：清洁度、员工和服务、住宿条件和设施
Beautiful hotel, very helpful staff, great location.
2024 年 3 月入住 1 晚
General Manager 于 2024年03月11日 的回复
Thank you Kristen. I'm delighted to see that you enjoyed your stay! We look forward to having you back with us soon!Sincerely,Holly TurnerGeneral Manager

10/10 超赞

Lynn，Wichita Falls

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
It was beautiful, very clean. Great environment!
2024 年 3 月入住 1 晚
General Manager 于 2024年03月6日 的回复
Thank you Lynn for taking the time to share your experience with others. We are delighted that you enjoyed your stay with us and can not wait until you return.

10/10 超赞

Allison

满意：清洁度、员工和服务、住宿条件和设施
2024 年 1 月入住 1 晚
April 于 2024年03月17日 的回复
Thank you for your feedback. We hope to see you again!! Best,April IbarraFront Office Manager

10/10 超赞

Chris

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Awesome! We were celebrating an anniversary, definitely be back soon!
2024 年 2 月入住 1 晚
April 于 2024年03月14日 的回复
Thank you so much for staying with us, we appreciate the feedback and will share it with the team. We hope to see you again soon. April Ibarra Front Office ManagerThe Sinclair Hotel

10/10 超赞

Brandon

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Love this place!
2024 年 2 月入住 2 晚
April 于 2024年03月14日 的回复
Thank you so much for staying with us, we appreciate the feedback and will share it with the team. We hope to see you again soon. April Ibarra Front Office ManagerThe Sinclair Hotel

10/10 超赞

Sanaz

商务旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Nice building and staff
2024 年 1 月入住 4 晚
April 于 2024年03月14日 的回复
Thank you so much for staying with us, we appreciate the feedback and will share it with the team. We hope to see you again soon. April Ibarra Front Office ManagerThe Sinclair Hotel

10/10 超赞

Mike

2024 年 2 月入住 1 晚
April 于 2024年03月17日 的回复
Thank you for your feedback. We hope to see you again!! Best,April IbarraFront Office Manager

10/10 超赞

Jami

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Conveniently located and within walking distance to everything downtown. Great staff. Clean rooms.
2024 年 1 月入住 2 晚
April 于 2024年03月14日 的回复
Thank you so much for staying with us, we appreciate the feedback and will share it with the team. We hope to see you again soon. April Ibarra Front Office ManagerThe Sinclair Hotel

10/10 超赞

Marty

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
…..nice hotel. No ice makers though.
2024 年 1 月入住 1 晚
April 于 2024年03月17日 的回复
Hello Marty,Thank you for the feedback, we do not have ice machines on property as it would diminish the aesthetic, however, we will bring up ice to guests upon request as part of our service. I am sorry we were not able to offer this service to you. We do hope you come back and see us. Kindest Regards,April IbarraFront Office Manager

6/10 一般

Jennifer

与家人出行
满意：清洁度
不满意：员工和服务、住宿条件和设施、客房舒适度
Room upgrade promised was not even documented, even though rh3 room was nice and comfortable that was a bad impression. When i went to pay for incidental hold it showed approved on the card reader. And was pending in my account however they said it declined and so they locked us out of making any to room purchase even though my money was locked to them. Valet was horrendous couldnt get off their phines lonf enough to help any1
2024 年 1 月入住 1 晚
April 于 2024年03月17日 的回复
Hello Jennifer,I am so sorry that we did not meet your expectations. We strive to ensure every guest has an amazing experience. Thank you for the feedback, I will be sharing this information with our teams to ensure this is not the service we are providing. We do hope you come back and visit so that we may redeem ourselves.Kindest regards,April IbarraFront Office Manager

10/10 超赞

John

满意：清洁度
April 于 2024年03月17日 的回复
Thank you so much for the feedback, we are glad that you enjoyed your stay. We hope to see you again soon!! Best,April IbarraFront Office Manager

10/10 超赞

Whitney

商务旅客
满意：清洁度、员工和服务、住宿条件和设施
2023 年 11 月入住 1 晚

10/10 超赞

Timothy

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2024 年 1 月入住 1 晚

10/10 超赞

Brian

2024 年 1 月入住 1 晚

10/10 超赞

Leslie

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Great Hotel
We were in town for a cheer competition and stayed over night. Everything was Great! Enjoyed all the updates on our room. Very modern and classy!
2024 年 1 月入住 1 晚

4/10 很差

Theresa

满意：清洁度
不满意：住宿条件和设施
2024 年 1 月入住 1 晚

10/10 超赞

Adrian

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Loved it!
Love it! Came here for New Years, got to watch the fireworks from the rooftop. Room was excellent other than the espresso machine not working.
2023 年 12 月入住 1 晚

8/10 还可以

Roger

与配偶出行
满意：清洁度、员工和服务、服务设施
The stay overall was great, but I have to say that they had an emergency water outage at the exact time that I was covered with soap in the shower. It was an anomaly and couldn't be helped, but obviously that was very inconvenient. I have to admit they got the water back on in less than an hour. Otherwise, everything was great.
2023 年 12 月入住 3 晚

10/10 超赞

Heather

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 12 月入住 1 晚

8/10 还可以

Dana

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
2023 年 12 月入住 2 晚

10/10 超赞

Christopher

满意：清洁度、员工和服务、住宿条件和设施
Great hotel & walking distance from so many great places. They treated us to a bottle of champagne for my husbands bday. Recommend parking vallet or else you have to park pretty far in a parking garage
2023 年 12 月入住 1 晚

10/10 超赞

Ava，Bandera

满意：员工和服务，清洁度
2023 年 12 月入住 1 晚

10/10 超赞

John

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Great place to stay, comfortable and modern rooms. Staff was friendly and helpful
2023 年 12 月入住 1 晚

10/10 超赞

Cinnamon

2023 年 12 月入住 4 晚

6/10 一般

Jennifer

满意：清洁度、住宿条件和设施、客房舒适度
不满意：员工和服务
Wedding weekend
Room 404 had bad scenery, outside the one window, where the second window did not open and was dark. Service for items to the room, We had to call down a couple of times to get robes and water. The room service person in the morning upon us, or breakfast was also a little sour it was not pleasant. The front desk was pleasant, and we enjoyed our service from there. The room is small and tight, and we may look for another hotel nearby in the future. Lastly, the rooftop bar closed early on Saturday @8pm.
2023 年 12 月入住 1 晚

10/10 超赞

Beth

商务旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 12 月入住 1 晚

10/10 超赞

Benjamin

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Great place to stay after a late concert. The bathroom was spacious and very nice. I enjoyed the in room espresso and the modern lighting/shades/shower control amenities.
2023 年 11 月入住 1 晚

10/10 超赞

Dawn Patrice，Steamboat Springs

满意：清洁度、员工和服务、住宿条件和设施
2023 年 11 月入住 2 晚

10/10 超赞

Blake

商务旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 11 月入住 1 晚

8/10 还可以

Lee

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Hotel is beautiful and staff is friendly. Checkin was a breeze and took less than 5 minutes. Rooftop bar is nice and offers a nice view of downtown and had gas fire pits that were very enjoyable. The touchscreen controls in the room was a cool feature and easy to use. My only complaints was the air conditioner. It was a warm fall weekend and we couldn’t get as cool as we like it. Also housekeeping didn’t replace our towels and we had to call for some that evening when we were getting ready to go to dinner. Overall I recommend this property.
2023 年 11 月入住 2 晚

10/10 超赞

Sarah

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
A perfect stay
Amazing all around, beautiful art deco building with all of the modern features you could ask for. Room was beautiful, bed was cozy, bathroom was super cool. Staff everywhere was incredible. Perfect place for an unforgettable experience
2023 年 10 月入住 1 晚
Christy Young 于 2023年11月4日 的回复
Thanks for staying with us. We appreciate your feedback!

10/10 超赞

Torey

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 10 月入住 1 晚
Christy Young 于 2023年11月4日 的回复
Thanks for staying with us. We appreciate your feedback!

10/10 超赞

Joe

2023 年 10 月入住 1 晚
Christy Young 于 2023年11月4日 的回复
Thanks for staying with us. We appreciate your feedback!

10/10 超赞

Lupe

2023 年 10 月入住 1 晚