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Reviews of Red Roof Inn PLUS+ Fort Worth - Burleson

2.5 out of 5
Red Roof Inn PLUS+ Fort Worth - Burleson
200 Pace Alsbury Ct, Burleson, TX

Reviews

8.2

Very good

Rating 10 - Excellent. 152 out of 343 reviews" "
Rating 8 - Good. 108 out of 343 reviews" "
Rating 6 - Okay. 44 out of 343 reviews" "
Rating 4 - Poor. 20 out of 343 reviews" "
Rating 2 - Terrible. 19 out of 343 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024
Response from Carla RediResponse Specialist on 22 May 2024
Hello Michelle, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn PLUS+ Fort Worth - Burleson and I thank you for your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please do not hesitate to let our front desk know so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,CarlaRed Roof ManagementRediResponse Specialist

4/10 Poor

Peter Robert

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
When we arrived the door to the bathroom had 1/2 of the handle missing, we approached the front desk staff and he was very apologetic and moved us to another room. That room had a fridge that was plugged in, warm and full of mold, we again approached the front desk staff member and the switched out the fridge. Shower curtain was moldy and floor next to bed in left side was sticky and would could see it was wiped over and when housekeeper was told they noted it was a stain in the floor despite it being sticky. Manager wrote an apology letter and provided some gift cards for the inconvince. We would not stay there again.
Stayed 4 nights in May 2024
Response from Carla RediResponse Specialist on 22 May 2024
Dear Peter,Thank you for taking the time to tell us about your experience at the Red Roof Inn PLUS+ Fort Worth - Burleson. Our main goal is to provide all our guests with a positive experience that portrays the comfort of home and we are disappointed to see that your stay was unsatisfactory. We apologize for the inconvenience you experienced during your stay. You mentioned that the first room bathroom door had 1/2 of the handle missing, the second room refrigerator had possible mold and the other concerns you listed is truly regrettable. Nevertheless, I am glad to hear that the manager and staff addressed your issues. At Red Roof, we continually work to improve our hotel, so I really appreciate you providing us with your feedback.Thank you for sharing your concerns and we wish you all the best in your future travels. Sincerely,CarlaRed Roof ManagementRediResponse Specialist

6/10 Okay

Martha, Burleson

Travelled with partner
Liked: Cleanliness
.
Stayed 1 night in May 2024
Response from Tianna RediResponse Specialist on 12 May 2024
Hello Martha, Thank you for taking a moment to complete our survey. Myself and the staff at the Red Roof Inn PLUS+ Fort Worth - Burleson appreciate your 3/5 score following your stay. Our goal is to provide a clean and comfortable stay for all our guests and we're proud to have achieved that with your visit. To fully understand what prompted your score, please consider adding comments to your survey to let us know what we’re doing well and where we can improve in the future. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.Sincerely,TiannaRed Roof Management RediResponse Specialist

10/10 Excellent

William

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Even the cleaning staff was very friendly! There was a good selection of food to choose from at breakfast.
Stayed 2 nights in Apr 2024
Response from Kerry-Lee RediResponse Specialist on 1 May 2024
Dear William, We at the RED ROOF PLUS+ FORT WORTH - BURLESON are thrilled to have earned your scoring of 5/5 in regard to your recent stay with us. It was a joy to read you liked our friendly housekeeping staff and good breakfast. At Red Roof, your feedback is critical as we aim to provide clean, comfortable, affordable stays for all our guests. Please know we appreciated your business with us, and we value you as our guest.Thank you again for your scoring. We hope to see you again soon. Sincerely, Kerry-Lee Red Roof ManagementRediResponse Specialist

10/10 Excellent

Juan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Apr 2024
Response from LaTunde RediResponse Specialist on 17 Apr 2024
Dear Juan,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF PLUS+ FORT WORTH - BURLESON. It's great to see you enjoyed your stay, resulting in a 5/5 score. Here at Red Roof we are overwhelmed to read that you had a great visit with us. We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,LaTundeRed Roof ManagementRediResponse Specialist

8/10 Good

Kimberly

Liked: Property conditions & facilities
Stayed 1 night in Apr 2024
Response from Sashauna RediResponse Specialist on 15 Apr 2024
Hello Kimberly,Thank you for taking a moment to complete our survey regarding your recent stay at the RED ROOF PLUS+ FORT WORTH - BURLESON. I'm so glad we earned your 4/5 score. We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,SashaunaRed Roof Management RediResponse Specialist

6/10 Okay

Korina

Liked: Staff & service
Stayed 1 night in Mar 2024
Response from Oniel Rediresponse Specialist on 6 Apr 2024
Hi Korina,We are sorry you had a less than satisfactory experience, prompting your 3/5 rating following your stay at the Red Roof Inn PLUS+ Fort Worth - Burleson. We strive to provide guests with all the comforts of home, so I am disappointed to see that we did not achieve that with your visit. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve.On your next stay at RedRoof should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,OnielRedRoof ManagementRediresponse Specialist

10/10 Excellent

Cheyenne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from LaTunde RediResponse Specialist on 12 Mar 2024
Hello Cheyenne, Thank you for taking a moment to complete our survey. The staff at the RED ROOF PLUS+ FORT WORTH - BURLESON and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,LaTundeRed Roof Management RediResponse Specialist

10/10 Excellent

Caree, Burleson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for a quick stay
Stayed 1 night in Jan 2024
Response from LaTunde RediResponse Specialist on 7 Mar 2024
Dear Caree,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF PLUS+ FORT WORTH - BURLESON. It's great to see you enjoyed your stay, resulting in a 5/5 score. At Red Roof we are happy to know that we are a great place for a quick stay. We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,LaTundeRed Roof ManagementRediResponse Specialist

8/10 Good

Kathy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A quick night away!
Everything was fine. I needed to away for a night . It worked out fine.
Stayed 1 night in Feb 2024
Response from Carla RediResponse Specialist on 21 Feb 2024
Dear Kathy, Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn PLUS+ Fort Worth - Burleson. I am glad to read that everything was fine on your stay as you mentioned that you needed an away night. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely, CarlaRed Roof ManagementRediResponse Specialist

8/10 Good

Aaron

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good but not superb
My stay was decent. It could have risen to the level of excellent of there had been an elevator, and if the age of the hotel and the rooms had not been quite so apparent.
Stayed 3 nights in Feb 2024
Response from Kerry-Lee RediResponse Specialist on 5 Feb 2024
Dear Aaron, Thank you for your review and your scoring of 8/10. We appreciate you taking the time to share your feedback regarding your experience with us. We at the RED ROOF PLUS+ FORT WORTH - BURLESON thanks you for your comments and are happy to hear you had a decent experience with us. However, you indicated you were displeased with the lack of an elevator and fac that the hotel and the rooms seemed old. At Red Roof our primary goal is to provide a clean and comfortable stay for all our guests. Comments like yours are always an encouragement as we aim to improve on the quality of our services to make guest experiences better. Please know you are a valued guest, and we appreciate your business. Thank you again for your review. The staff and I would love to provide you with an even better stay in the future. Sincerely, Red Roof Management

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not recommended
I hardly ever post bad reviews. I reserved 2 rooms because we had a surgery scheduled at the local hospital this next morning. But this stay was one of the most disappointing. They were unable to find my reservation even with my confirmation. They did have 2 rooms available and I received at the confirmed price. The hallway to our rooms had the most awful smell, rooms need makeovers (scratches/marks on walls, doors that need replaced, moldy shower curtain, zero water pressure, EXTREMELY thin walls that you could hear everything beside you and above you including dogs barking). Unfortunately I cannot recommend this hotel. Should have left and got something else.
Stayed 1 night in Jan 2024
Response from Tianna RediResponse Specialist on 25 Jan 2024
Dear Anonymous,Thank you for taking the time to tell us about your experience at the Red Roof Inn PLUS+ Fort Worth - Burleson. I am sorry that your experience did not meet your expectations. Please allow me to extend my sincerest apologies for the encounter you had at check in, the odor of the room and the possible mold you described. Red Roof strive to provide guests with all the comforts of home, so I am disappointed to hear that we fell short with you. I can assure you that I have brought your feedback to management's attention in an effort to ensure your experience is not repeated.At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,Red Roof Management

10/10 Excellent

Wilton

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay Here it Great
Great room great experience
Stayed 2 nights in Jan 2024
Response from LaTunde, Rediresponse Specialist on 22 Jan 2024
Dear Wilton,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF PLUS+ FORT WORTH - BURLESON. It's great to see you enjoyed your stay, resulting in a 10/10 score. Red Roof sincerely appreciates your comments and are happy to hear you had a great experience with us, especially regarding the great room you had while with us. We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. We hope to continue to provide great experiences for you. Thank you again for sharing your comments with us. We look forward to hosting you again in the future.Sincerely,LaTundeRed Roof Management RediResponse Specialist

4/10 Poor

Daniel D

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from LaTunde RediResponse Specialist on 15 Jan 2024
Hello Daniel, Thank you for taking a moment to complete our survey. The staff at the RED ROOF PLUS+ FORT WORTH - BURLESON and I appreciate your 4/10 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,LaTundeRed Roof Management RediResponse Specialist

4/10 Poor

Weston

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I had high hopes when we walked in the lobby but was quickly disappointed as we walked down the hallway that smelled like mildewy urine and flood damage. The room smelled a bit better but bring your own pillows because theirs are like bricks. Overall, not a terrible stay for the money but there are better options in that area.
Stayed 1 night in Jan 2024
Response from Recordo Rediresponse Specialist on 12 Jan 2024
Hello Weston,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF PLUS+ FORT WORTH - BURLESON. It's saddening to hear that your stay didn't meet your expectations due to the foul odor you highlighted and our pillows that weren't to your liking. Please know that Red Roof does value your business and will take your comments into consideration so that we may improve our quality. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction.We hope that you will give us the opportunity to provide you with a better experience the next time you're in the area.Sincerely,RecordoRed Roof Management Rediresponse Specialist

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Carla RediResponse Specialist on 3 Jan 2024
Hello Jessica, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn PLUS+ Fort Worth - Burleson and I appreciate your 10/10 score following your stay. At Red Roof, we aim to deliver a great experience for all our guests and we're happy you were satisfied with your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip! Sincerely, CarlaRed Roof ManagementRediResponse Specialist

4/10 Poor

Cathy Karowski

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sadly Disappointed
Arrived - Room had a musty smell, only one towel. The towel rack was broken off wall and tissue was stuffed in hole. The hanger on back of bathroom door was broken off.That night found couple of spots on linens. The comforter was dirty on top edge. Day 1 - No bread for toast at breakfast - "waiting on truck", very few pastries, no juice, omelets very dried out. Breakfast counter had many spills, butter containers were covered with oily substance, creamer containers had sugar spilled on them. Very bad smell coming from the open door in laundry area. Someone was sleeping at one of the tables in the lobby/breakfast area when we went out. Was still there hours later when we returned. Day 2 - Added bread and juice. Scrambled eggs dried out. Breakfast counter needed attention. No regular coffee! NONE! "only have decaf".....No explanation or apology. Small boy came from office, running around in pjs. Frequent very loud conversation in foreign language among staff in hallway and dining area. Also on phone with speaker on. One cleaning staff member was singing very loud in foreign language in hallway. Very annoying. At checkout,  I told desk manager we were terribly dissatisfied and disappointed with our stay
Stayed 2 nights in Dec 2023
Response from Nishaye RediResponse Specialist on 1 Jan 2024
Hello Cathy,Thank you for writing to us about your recent stay at our hotel Red Roof Inn PLUS+ Fort Worth - Burleson. We are utterly disappointed to learn that you encountered these distasteful situations during your recent visit. Please accept our humblest apologies as this is nowhere near the standard we strive to uphold. I'll bring these matters to managements attention for further review to take actions where necessary.  We ask that you give us another opportunity to make a better impression on your next visit to one of our Red Roof locations.Sincerely,NishayeRed Roof ManagementRediResponse Specialist

6/10 Okay

Ross, Newton

Travelled with partner
Liked: Cleanliness
Red Roof Inn Plus in Burleson, TX is definitely a "no frills" property, but it cost about half of what surrounding hotels did on the date that we were staying. On a positive note, the room was clean, which is our main consideration when booking a budget hotel. There were only a couple of things that could have been improved upon. There were no lamps in the room, which was unpleasantly lit only by recessed ceiling lights in various locations, making for a less than relaxing environment. Also, the thermostat did not seem to work properly as it failed to kick on by itself as it should. Overall, though, our stay was acceptable, and we would probably do so again if price was a consideration.
Response from Adraine Rediresponse Specialist on 30 Dec 2023
Dear Ross,Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the RED ROOF PLUS+ FORT WORTH - BURLESON. I am happy to read that you found your room to be clean and that you found our hotel to be budget friendly. Thanking for sharing your feedback regarding a lamp that was missing from the room and the thermostat that doesn't seem to work properly. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services. I will share your feedback with the rest of the team in an effort to address your concerns.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure you're comfortable. Thank you again for sharing your experience. We look forward to seeing you in your future travels at Red Roof.Sincerely,AdraineRed Roof ManagementRediresponse Specialist

2/10 Terrible

Cassandra

Stayed 1 night in Dec 2023
Response from LaTunde RediResponse Specialist on 15 Jan 2024
Hello Cassandra, Thank you for taking a moment to complete our survey. The staff at the RED ROOF PLUS+ FORT WORTH - BURLESON and I appreciate your 1/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,LaTundeRed Roof Management RediResponse Specialist

8/10 Good

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast! There were biscuits, fried eggs, sausage, different breads including cinnamon rolls, apple juice, great value yogurts. The biscuits were flat and dry with no flavor. The eggs were cooked dry, the sausage had no color and looked like soy and not meat. The apple juice tasted old. There was dry cereal which I never eat. There was a waffle iron that we didn't use - that might have been alright. The best thing about the offerings was the yogurt. The cinnamon rolls were dry and tasteless. The coffee was not anything to write home about either. This was one of the worst hotel breakfasts I've ever eaten. The room was decently clean and didn't have the funky smell that was in the hallway. One thing that did inpress me was that the sitting chair in the room wasn't dirty.
Stayed 1 night in Nov 2023
Response from Xao RediResponse Specialist on 5 Dec 2023
Thank you for sharing your feedback with us, John. The team at the Red Roof Inn PLUS+ Fort Worth - Burleson was pleased to know that you were fond of our clean rooms. However, you made mention of some downsides, such as the hallway odor and the property not being to your liking. As such, your sentiments may be kept into consideration going forward.Guest feedback, like yours, aids in the growth of Red Roof, so we would like to extend our thanks for your feedback. It would be our pleasure to provide you with improved stays in the future.Regards,Red Roof Management

10/10 Excellent

HOWARD

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here many time and we have never had an issue
Stayed 1 night in Nov 2023
Response from Xao Red Roof Management RediResponse Specialist on 30 Nov 2023
Hi Howard,I would like to personally thank you for sharing your feedback following your experience at the Red Roof Inn PLUS+ Fort Worth - Burleson with us. It was so rewarding to see that we earned your 5/5 score and that you never had an issue with your stays. Red Roof strives to provide guests with a great experience, so seeing our efforts coming to fruition were especially pleasing to us.Thank you again for your review. It would be our pleasure to host you under our roof again so that we can provide you with more great stays.Best regards,XaoRed Roof ManagementRediResponse Specialist

8/10 Good

Ivan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from Oshane RediResponse Specialist on 11 Nov 2023
Hello Ivan, Thank you for taking a moment to complete our survey. The staff at the RED ROOF PLUS+ FORT WORTH - BURLESON and I appreciate your 8/10 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Oshane Red Roof Management RediResponse Specialist

10/10 Excellent

brandi

Stayed 1 night in Oct 2023
Response from Oshane RediResponse Specialist on 31 Oct 2023
Hello Brandi, Thank you for taking a moment to complete our survey. The staff at the RED ROOF PLUS+ FORT WORTH - BURLESON and I appreciate your 10/10 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Oshane Red Roof Management RediResponse Specialist

6/10 Okay

John

Liked: Cleanliness
Breakfast was not good but otherwise not bad for the price.
Stayed 2 nights in Oct 2023
Response from Devorine Red Roof Management on 16 Oct 2023
Hi John,Thank you for sharing your honest feedback following your recent visit to our Red Roof Inn PLUS+ Fort Worth - Burleson location. I am happy that thought our accommodations was not bad for the price; however, you weren't pleased with our breakfast. I am sorry for the impact this had on your experience. Feedback from our Red Roof guests are always welcome and your comments will be taken into consideration as we strive to continuously improve the quality of our services.Red Roof would love to have another chance to provide you with a better experience the next time you're in town. Sincerely,Devorine Red Roof ManagementRediResponse Specialist

4/10 Poor

Daisy

Travelled with family, Travelled with pets
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not the best, definitely not worth the price. Amenities didn’t function properly

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Huge strip mall across the road with easy access
Stayed 1 night in Sep 2023
Response from Olivia RediResponse Specialist on 24 Sept 2023
Hello Richard, Thank you for your recent review of your stay at the Red Roof Inn PLUS+ Fort Worth - Burleson. I am glad that our location was convenient for your purposes. Positive guest feedback, like yours, is always an encouragement to all of our staff at Red Roof, as we strive to continuously improve the quality of our services. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.Sincerely,OliviaRed Roof Management RediResponse Specialist

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
For the dollar not bad
Walls a little thin. Could hear next door. For the buck not bad. Saved me some money.
Stayed 1 night in Sep 2023
Response from Linton Red Roof Management Rediresponse Specialist on 17 Sept 2023
Hello Susan,Thank you for telling us about your recent visit to RED ROOF PLUS+ FORT WORTH - BURLESON. It's good to read that our affordable rates met your needs. However, you indicated that the walls were thin. At Red Roof, we continually work to improve our hotel, so I really appreciate you providing us with your feedback.Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.Regards,LintonRed Roof ManagementRediresponse Specialist

6/10 Okay

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
Green Eggs & Ham
No alarm clock, No elevator
Stayed 1 night in Sep 2023
Response from Linton Rediresponse Specialist on 14 Sept 2023
Dear Valued Guest,Thank you for telling us about your recent visit to RED ROOF PLUS+ FORT WORTH - BURLESON. We are sorry you had a less than stellar experience. You indicated that the unavailability of an alarm clock and elevator hindered your experience. At Red Roof, we continually work to improve our hotel, so I really appreciate you providing us with your feedback.I do hope that you will return to our hotel, or any of our other brand locations in the future. Regards,LintonRediresponse Specialist

10/10 Excellent

Tiffany

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
No pool was a bummer
Stayed 2 nights in Sep 2023
Response from Linton Rediresponse Specialist on 11 Sept 2023
Dear Tiffany,Thank you for telling us about your recent visit to the Red Roof Inn PLUS+ Fort Worth - Burleson. We value you as our guest and welcome your 5/5 score. However, you indicated that the pool was not to your liking. At Red Roof, feedback from our guests is always welcome as we strive to continuously improve the quality of our services. Please know that we value you as our guest and appreciate your business. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.Sincerely,LintonRediresponse Specialist

2/10 Terrible

Zachary

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Chevanese RediResponse Specialist on 7 Sept 2023
Hello Zachary,Thank you for taking a moment to complete our survey following you stay at the Red Roof PLUS+ Fort Worth - Burleson. It upsets me to know we let you down. I am sorry for your experience prompting a 1/5 score. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,ChevaneseRed Roof ManagementRediResponse Specialist

10/10 Excellent

Mike

Stayed 1 night in Jun 2023
Response from Chevanese RediResponse Specialist on 7 Aug 2023
Hello Mike,Thank you for taking the time to share your feedback regarding your experience at the Red Roof PLUS+ Fort Worth - Burleson. It's great to see you enjoyed your stay, resulting in a 5/5 rating. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. Thanks again. We hope we have the opportunity to see you again in the future. Sincerely, ChevaneseRediResponse Specialist

4/10 Poor

Roni

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Did not like the stay due to dirty sheets and such, overall hotel and hotel room did not feel clean.
Stayed 2 nights in Jul 2023
Response from Kerry-Lee RediResponse Specialist on 25 Jul 2023
Dear Roni, Thank you for taking the time to tell us about your experience at the RED ROOF PLUS+ FORT WORTH - BURLESON. I am sorry that your experience was less than ideal due to the uncleanliness indicated. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and all the best in your future travels. Very truly yours, Kerry-Lee RediResponse Specialist

4/10 Poor

Yolanda E

Travelled with family, Travelled with group
Disliked: Staff & service
Breakfast missing a lot of items, no butter, water down juices, limited items. Floor tiles coming off, tv remote not working. Customer satisfaction was not top priority to hotel owners. Rudeness to the max!!
Stayed 2 nights in Jul 2023
Response from Kerry-Lee RediResponse Specialist on 25 Jul 2023
Dear Yolanda, Thank you for taking the time to tell us about your experience at the RED ROOF PLUS+ FORT WORTH - BURLESON. I am sorry that your experience was less than ideal due to the less than ideal and unprofessionalism you indicated. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and all the best in your future travels. Very truly yours, Kerry-Lee RediResponse Specialist

8/10 Good

Betty

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023
Response from Devorine RediResponse Specialist on 10 Jul 2023
Thank you for rating your recent stay, Betty. We value you as our guest and welcome your 4/5 score. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. In the future, please consider adding comments to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.Thanks again for choosing Red Roof Inn PLUS+ Fort Worth - Burleson and we hope you’ll visit us again on your next trip!Sincerely,Devorine RediResponse Specialist

10/10 Excellent

Mindy

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, clean rooms, good price
Stayed 1 night in Jun 2023
Response from Devorine RediResponse Specialist on 1 Jul 2023
Hi Mindy,Thank you for your response and I am thrilled that you found our staff friendly, our rooms clean and our prices affordable. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services. We appreciate your business and can’t wait to see you Under Our Red Roof Inn PLUS+ Fort Worth - Burleson Roof soon, where we can continue to offer you a clean and comfortable stay at an affordable price!Sincerely,Devorine RediResponse Specialist

10/10 Excellent

Sharranica

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, affordable, staff is pleasant.
Stayed 3 nights in Jun 2023
Response from Devorine RediResponse Specialist on 30 Jun 2023
Hi Sharranica,Thank you for taking the time to write a review of your stay at Red Roof Inn PLUS+ Fort Worth - Burleson. It's so delightful to read that our location is clean, affordable and our staff is pleasant. Positive feedback like yours, is always an encouragement to our staff as we strive to continuously improve the quality of our guest experience.Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.Sincerely,Devorine RediResponse Specialist

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
The room is nice. Staff is friendly. They were able to help when I needed to extend my stay.
Stayed 4 nights in Jun 2023
Response from Devorine RediResponse Specialist on 22 Jun 2023
Hi Jennifer!Thank you for your kind words following your stay at Red Roof Inn PLUS+ Fort Worth - Burleson. It's really great to hear that your rom was nice and our staff was friendly. We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.Sincerely,Devorine RediResponse Specialist

8/10 Good

Wilbur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023
Response from Devorine RediResponse Specialist on 19 Jun 2023
Thank you for taking a moment to complete our survey, Wilbur. The staff at the Red Roof Inn PLUS+ Fort Worth - Burleson and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Devorine RediResponse Specialist

2/10 Terrible

Diane

Stayed 1 night in May 2023
Response from Devorine RediResponse Specialist on 4 Jun 2023
Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn PLUS+ Fort Worth - Burleson and I appreciate but is saddened by your 1/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Devorine RediResponse Specialist

8/10 Good

Vicky

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2023
Response from Devorine RediResponse Specialist on 3 Jun 2023
Thank you for taking a moment to complete our survey, Vicky. The staff at the Red Roof Inn PLUS+ Fort Worth - Burleson and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Devorine RediResponse Specialist

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were so so nice and helpful!!! It’s not the most up to date but it’s nice and definitely clean.
Stayed 1 night in May 2023
Response from Tianna RediResponse Specialist on 28 May 2023
Hello Tim,Thank you for taking a moment to share your feedback regarding your recent visit at theRed Roof Inn PLUS+ Fort Worth - Burleson. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services. It is so rewarding to read that you enjoyed the cleanliness of your room and that the staff was very friendly. Our goal is to provide a clean and comfortable stay for all our guests and we're proud to have achieved that with your visit.Please know that we value you as our guest and appreciate your business. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.Sincerely,Tianna RediResponse Specialist

2/10 Terrible

Ariel

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
I took one look at the hotel and immediately went found another. Nothing wrong with it, it’s just not a hotel for leisure trips.
Stayed 2 nights in May 2023
Response from Adraine Red Roof Management on 24 May 2023
Dear Ariel, Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn PLUS+ Fort Worth - Burleson. We sincerely appreciate your comments and we're very sorry you were unhappy with your experience. You indicated that you were unsatisfied with the encounter you had which led you found a different room. Please know that we value your feedback and your comments will be taken into consideration as we strive to continuously improve the quality of our services.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. We do hope you will choose to stay with us again so we can have the opportunity to provide you with a better experience.Sincerely,Adraine Red Roof Management RediResponse Specialist

6/10 Okay

Jacob

Stayed 1 night in May 2023
Response from Sharma RediResponse Specialist on 8 May 2023
Hello Jacob,Thank you for taking a moment to leave a review. The staff at the RED ROOF PLUS+ FORT WORTH - BURLESON and I appreciate your 3/5 score following your stay. In the future, please consider adding comments to your survey to let us know where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,SharmaRed Roof ManagementRediResponse Specialist

10/10 Excellent

Doyle

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
This property is a good alternative to the higher priced hotels nearby. Breakfast included more options than I expected, staff was friendly, room was clean.
Stayed 1 night in Apr 2023

6/10 Okay

Megan

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Fair price but not super clean.
Fair price and a good place to stay if you just need somewhere to sleep for the night. Bedding appeared fresh and clean. The rest of the room was not. Walls, floors, countertops all needed a good scrubbing.
Stayed 1 night in Apr 2023
Response from Antonio,RediResponse Specialist on 1 May 2023
Dear Megan,Thank you for taking the time to tell us about your experience at the RED ROOF PLUS FORT WORTH - BURLESON. It's great to hear that you thought our property as cost efficient. On the other hand, I am sorry that your experience did not meet your full expectations. Please accept our sincerest apologies for wat you described as the uncleanliness of the walls and counter top.At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,Antonio,Red Roof Management RediResponse Specialist

6/10 Okay

Verified traveller

Liked: Staff & service
Reasonable room for the cost
Pleasant average room. Shower curtain was moldy, but not gross. Headboard was dusty. Reasonable room for the cost, but not above average.
Stayed 2 nights in Apr 2023
Response from Toni-Ann RediResponse Specialist on 21 Apr 2023
Hello Valued Guest,We appreciate your feedback regarding the prices of your room, however you indicated that you found the shower curtain to be unclean and that the headboard was dusty. I am grateful for the feedback you provided so we are able to continually improve our hotel.Thank you again for sharing your concerns. We wish you the best in your future travels. Sincerely, Toni-Ann RediResponse Specialist

4/10 Poor

Raven

Stayed 1 night in Apr 2023
Response from Sashauna Red Roof Management on 12 May 2023
Hello Raven,Thank you for taking a moment to complete our survey regarding your recent stay at the Red Roof Inn PLUS+ Fort Worth - Burleson. We strive to provide guests with all the comforts of home, so I am disappointed to see your 2/5 score. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,SashaunaRed Roof Management RediResponse Specialist

8/10 Good

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
tv was broken in first room so was moved to a different room. room was clean enough, not perfect. only issue was the fd person had to call to ask permission to help me with any issues which was time consuming and a little annoying. otherwise ok for what I was in town for.
Stayed 1 night in Mar 2023

6/10 Okay

Arnaud

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
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Stayed 3 nights in Mar 2023
Response from Oshane RediResponse Specialist on 17 Mar 2023
Hello Arnaud, Thank you for taking a moment to complete our survey. Myself and the staff at the RED ROOF PLUS FORT WORTH - BURLESON appreciate your 3/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Oshane RediResponse Specialist

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023
Response from Linton Rediresponse Specialist on 7 Mar 2023
Dear Joseph,Thank you for taking the time to complete our guest survey. It's great to see you enjoyed your stay, resulting in a 10/10 score. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thank you for choosing RED ROOF PLUS FORT WORTH - BURLESON. We hope we have the opportunity to see you again in the future. Appreciatively,LintonRediresponse Specialist