Surses Fotgs Hotels

"Excellent "

"Great staff, good location "

"Easy accessible to lifts, amazing location in Corviglia."

"Everything was great "

"The hotel is amazing. Location in front of the lake 10/10. The staff was soo good. luis at the bar 1000/10. We didn’t know how to turn off the stractor and a staff was in our room in 2 minutes. Super great experience "

"Lugar muy céntrico para moverse, con una habitación bastante amplia y cómoda para 2 personas. El personal super amable con muy buenas recomendaciones en la zona y con un el restaurante en el mismo lugar"

"Super cute new clean room! Perfect and really nice spa and breakfast "

"Our room was right next to the staff changing rooms and the housekeeping closet. The room felt like an after thought - nothing like the pictures"

"I made a booking in Nov for a night in Jan for 3 people, the hotel didn't charge me right away, but all of a sudden at the end of Dec, with a different company name. The amount they charged me wasn't what was listed neither (CHF 15 higher), so I had no way to recognise the transaction. After crosschecking everywhere, even chatted with an agent on Expedia, I thought my card info was stolen, and so I had reported it to my bank, cancelled the card and tried to get a refund. Only to find out later, it was the hotel, but they didn’t even contact me. When I made my booking, I had also added the breakfast option, but when I checked in, they told me no breakfast included and asked if I wanted to pay extra…after insisting firmly that the price I paid was including breakfast, hotel finally took a look at the system and confirmed that I was right…. Conclusion: I had to pay extra CHF 20 for my new card, then had to pay CHF 275 AGAIN at arrival (instead of CHF 260 as mentioned on expedia), I was asked to pay for breakfast for 3 people AGAIN at arrival, and now one month after my stay, I still haven’t received the refund of the first CHF 275 that I thought it was a fraud…"