富蘭克林酒店 | 熱門富蘭克林住宿限時優惠每晚可低至 HK$454

「Always where I stay in Franklin. Great hotel 」

「This met all of our needs while attending a dance competition」

「Good」

「Everything was wonderful, the food was great. The staff is super friendly. And that's why I came back to stay this time because the first time I stayed was the end of March and it was the same thing. I will definitely be coming back!」

「Unfortunately, the pictures do not accurately represent the property. Our room was not clean - we did contact the front desk and they willingly allowed us to move to a new (cleaner) room. The new room was cleaner, however then we had issues with the keys - our keys didn't work, the staff member's master keys didn't work, and one more set that was tried didn't work. It all worked out and we had an ok stay, but unfortuantely, if I am being honest, I can't recommend a stay here. 」

「Helpful staff, good rates, couple of blocks from the venue!」

「Overall I would stay there again. My only issue was housekeeping. He really did a half job cleaning. 」

「Everything was great!!! Front desk reception was amazing also! Pool & hot tub nice & clean」

「G」

「We arrived one hour before checking time, there is no storage room for guest luggage, we have to pay early check-in fee for one hour. There is no flexibility. The fare I paid includes breakfast, but hotel only provide very simple breakfast set for pickup, one muffin one apple juice and one yogurt only which is far from my expectation. Overall it is a fair hotel, don't expect too much.」

「A great breakfast and I mean one above the cut of all the others.Breakfast is good don't miss it. And the staff has a great sense of humor sometimes you just need a smile to make your day, and that's in both directions」

「Had some questions about parking and breakfast before booking, and instead of a customer service rep, the Hyatt service number I called got me connected to a high pressure, third party sales rep who wanted me to book through her even though she couldn't match the price I saw on Expedia. She wasn't knowledgeable about the amenities I had questions about, and kept trying to use scare tactics about hidden fees that the hotel would ask me for at check-in (they didn't). Hyatt needs to invest in...

「Good」

「Pretty nice」

「Excellent hotel and wonderful staying for us. 」

「It was pretty clean I wish they had an ice machine on each floor and a gym especially because there is no Anytime fitness in town it would have been nice to have something in the building even if it were just a few things to use.」

「Bathroom was dirty. Hair in the bathtub. Person helping at night was doing something in the back and came to desk with shirt unbuttoned like we disturbed him」

「I love this hotel, the staff are always super kind and helpful. Thank you」