We had been on the Road all day, we pulled into the Motel at 10:30 PM exhausted, Went to the room and it was freezing 65 Degrees, turned the heat on so we could get a shower, but it stayed on AC. Called the desk and the sent the maintenance man, while waiting on the him, I discovered the TV did not work, by nearly 11:30 PM, he had the TV fixed and said, he could get me heat or AC but not both, It was a hot night so I knew the room would get to hot to sleep without AC, so we settled on a portable heater for the Bathroom. will never go back