All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
10/10 Excellent
Teodorico, moreno valley
12 May 2024
Liked: Cleanliness
Teodorico
Stayed 2 nights in May 2024
6/10 Okay
Bruno, San Jose
12 May 2024
Bruno
Stayed 1 night in May 2024
Response from Ajit Tailor on 19 May 2024
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
We stayed for one night we had a wedding and bed was nice room was clean and staff was very nice.
Audra
Stayed 1 night in Apr 2024
Response from Ajit Tailor on 27 Apr 2024
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
This hotel really surprised me, I had low expectations going in and it surpassed all of them. The breakfast was good, the tv had a ton of channels, the rooms were nice, it was located around a lot of stores and places to eat and the service was very good. The only complaint I have is their small parking lot, but that was only minor since they had enough spots just a farther walk when the spots in front filled up.
Josh
Stayed 3 nights in Apr 2024
Response from Ajit Tailor on 13 Apr 2024
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon
Response from Atis Tailor | Sales & Marketing Manager on 23 Mar 2024
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
Response from Atis Tailor | Sales & Marketing Manager on 19 Mar 2024
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
6/10 Okay
michael
Business traveller
17 Mar 2024
Liked: Cleanliness
The facility is dated. The locals party in parking lot in the afternoon and the music is loud.
Friendly staff.
michael
Stayed 2 nights in Mar 2024
Response from Atis Tailor | Sales & Marketing Manager on 19 Mar 2024
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
Response from Atis Tailor | Sales & Marketing Manager on 19 Mar 2024
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
Response from Atis Tailor | Sales & Marketing Manager on 19 Mar 2024
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
6/10 Okay
Verified traveller
Travelled with family
21 Feb 2024
Our stay was okay… but we had a hard time sleeping..we heard fighting from other guests and stomping around in the hallways
Verified traveller
Stayed 1 night in Feb 2024
Response from Atis Tailor | Sales & Marketing Manager on 22 Feb 2024
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely,Atis TailorSales & Marketing ManagerBest Western Americana
Response from Atis Tailor | Sales & Marketing Manager on 6 Feb 2024
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Atis TailorSales & Marketing ManagerBest Western Americana
Response from Atis | Sales & Marketing Manager on 26 Jan 2024
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
Response from Atis | Sales & Marketing Manager on 26 Jan 2024
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
Response from Atis Tailor | Sales & Marketing Manager on 8 Jan 2024
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
8/10 Good
Gloria
Business traveller
13 Dec 2023
Liked: Amenities
Gloria
Stayed 1 night in Dec 2023
Response from Atis | Sales & Marketing Manager on 13 Dec 2023
Thank you for your review, we appreciate the positive words!
10/10 Excellent
Diana
26 Nov 2023
Diana
Stayed 2 nights in Nov 2023
Response from Atis Tailor | Sales & Marketing Manager on 8 Jan 2024
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
6/10 Okay
Salvador, Los Angeles
24 Nov 2023
Liked: Cleanliness, staff & service
Disliked: Amenities
utilitarian hotel, no frills on the outskirts of town, clean rooms, hard beds,
Salvador
Stayed 1 night in Nov 2023
Response from Atis | Sales & Marketing Manager on 24 Nov 2023
Thank you for completing the survey regarding your recent stay at our property.
Response from Atis | Sales & Marketing Manager on 15 Nov 2023
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
10/10 Excellent
stephanie
Travelled with family
23 Oct 2023
stephanie
Stayed 1 night in Oct 2023
Response from Atis | Sales & Marketing Manager on 24 Oct 2023
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
The first time in the area and finding this hotel was perfect for my stay. It was the perfect location. Plus I really enjoyed having breakfast available to me. Thank you so much.
Lorena
Stayed 1 night in Oct 2023
Response from Atis | Sales & Marketing Manager on 16 Oct 2023
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
Response from Atis | Sales & Marketing Manager on 16 Oct 2023
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
Response from Atis | Sales & Marketing Manager on 16 Oct 2023
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
Response from Atis | Sales & Marketing Manager on 29 Sept 2023
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
Property is great, my wife accidentally forgot her little mermaid, backpack, so they gave us a call 30 minutes after leaving, luckily, were still in the area where we were able to go back and retrieve the item, I love their honesty, and their quality of professionalism
Raymond
Stayed 1 night in Sep 2023
Response from Atis | Sales & Marketing Manager on 26 Sept 2023
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
8/10 Good
Jose
Travelled with family, Business traveller
24 Sept 2023
Everything was good
Jose
Stayed 2 nights in Sep 2023
Response from Atis | Sales & Marketing Manager on 24 Sept 2023
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
10/10 Excellent
Francisco
24 Sept 2023
Francisco
Stayed 1 night in Sep 2023
Response from Atis | Sales & Marketing Manager on 26 Sept 2023
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
Love the stay here, been here more than once, highly recommend
Raymond
Stayed 1 night in Sep 2023
Response from Atis | Sales & Marketing Manager on 23 Sept 2023
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
Response from Atis | Sales & Marketing Manager on 19 Sept 2023
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
Response from Atis | Sales & Marketing Manager on 18 Sept 2023
Thanks for staying with us. We appreciate your feedback!
10/10 Excellent
Darrell
9 Sept 2023
Darrell
Stayed 1 night in Sep 2023
Response from Atis | Sales & Marketing Manager on 29 Sept 2023
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
Room is spacious, comfortable bed, good breakfast, sofa bed had stains all over, wooden chairs in room need to be updated
Raymundo
Stayed 2 nights in Sep 2023
Response from Atis | Sales & Marketing Manager on 6 Sept 2023
Hi Raymundo,Thank you for your stay and review. We are currently working on renovations and updating furniture in the rooms. We will definitely be looking into new chairs and sofa beds in the near future. We are currently receiving new mattresses for all rooms and will be working on the furniture next. We hope you can stay with us again in the future so we can provide a better and comfortable stay for your family. Once again, thank you for your stay and have a great day!
Response from Atis | Sales & Marketing Manager on 6 Sept 2023
Thank you for your review. Although your score is lower than our average, we still appreciate it. We would love to hear more about the issues during your stay. Please give us a call and let us know how we can improve for the future. Once again, thank you for your stay and have a great day!
Response from Atis | Sales & Marketing Manager on 9 Aug 2023
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
10/10 Excellent
Ryan
5 Aug 2023
Ryan
Stayed 1 night in Aug 2023
Response from Atis | Sales & Marketing Manager on 4 Sept 2023
Thank you for your feedback!
2/10 Terrible
Sam
2 Aug 2023
Sam
Stayed 1 night in Jul 2023
Response from Atis | Sales & Marketing Manager on 3 Aug 2023
Thank you for your review, although your score is lower than our average, we still appreciate it. We wish you could have let us know what went wrong during your stay that made you give us such a low score. Once again, thank you for your stay and have a great day.
Accomdating staff, no elevator is available for 2nd floor, but staff carried out luggage. Waher/Dryer came in handy. Good breakfast.
Robert
Stayed 3 nights in Jul 2023
Response from Atis | Sales & Marketing Manager on 29 Jul 2023
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.