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弗羅斯特堡 - 坎伯蘭凱藝套房酒店的評價

2.5 out of 5
弗羅斯特堡 - 坎伯蘭凱藝套房酒店
11100 New Georges Creek Road, Interstate 68 Exit 34, Frostburg, MD

評價

8.2

很好

10 分評分，優異；479 則評價中有 199 則" "
8 分評分，不錯；479 則評價中有 168 則" "
6 分評分，一般；479 則評價中有 72 則" "
4 分評分，欠佳；479 則評價中有 29 則" "
2 分評分，很差；479 則評價中有 11 則" "

8.6/10 

整潔度

8.4/10 

職員與服務

8.4/10 

設施服務

8.2/10 

住宿狀況

8.2/10 

環保程度

評價

10/10 優異

Otto

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 5 月住了 1 晚

10/10 優異

Bindesh

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
It was great stay at Quality Inn. Clean quite room, easy to get in and out of parking areas, friendly customer service. Breakfast food quality can be improved. Overall, great place to stay.
於 2024 年 5 月住了 1 晚

10/10 優異

Linda

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Very clean
於 2024 年 4 月住了 1 晚
Rhonda 於 2024年4月19日的回應
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn & Suites Frostburg-Cumberland. Your feedback about your stay is important to us. See you next time!

10/10 優異

Lynda

讚好：整潔度、職員與服務和住宿狀況
I was at a marginal hotel and checked out to find something better. I found the Quality Inn and when I walked in my door it was such a relief…the extreme difference between the two was front and center.
於 2024 年 4 月住了 3 晚
Rhonda 於 2024年4月12日的回應
Thank ou for taking your time to send in your survery! We appreciate your business and hope to see you again soon.

10/10 優異

Ann Marie

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Upgrading property doing a good job. Staff if fantastic
於 2024 年 2 月住了 2 晚
Rhonda 於 2024年4月12日的回應
Thank ou for taking your time to send in your survery! We appreciate your business and hope to see you again soon. See ya next time Ann Marie!!!

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 2 月住了 1 晚
Rhonda 於 2024年2月12日的回應
Thank ou for taking your time to send in your survery! We appreciate your business and hope to see you again soon.

10/10 優異

james

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Very Pleased. Located just on the edge of town. Very clean, and safe grounds. Shops and food a very short drive(less then 5 mins.) Will stay again on my next trip to area.
於 2024 年 1 月住了 1 晚
Rhonda 於 2024年1月15日的回應
James, Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn & Suites Frostburg-Cumberland. Your feedback about your stay is important to us. See you next time!

4/10 欠佳

Brian

家人同遊
讚好：職員與服務
不滿：整潔度、住宿狀況和客房舒適度
Unsatisfied customer
The cleanliness of the rooms was not that great. There was dirt that you could see was not vacuumed up all around the bed and the furniture, and then the pillows were about the size that you would have on a sofa very very uncomfortable. The towels and the bed linen all smelled not very pleasant.
於 2023 年 12 月住了 2 晚
Rhonda 於 2023年12月28日的回應
We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts.Thank you for taking time to send in your feedback! Thank you so much for your business and we look forward to seeing you in the future. I will forward your message for improvement to the GM :) Kind regards,

6/10 一般

Tammy

於 2023 年 12 月住了 1 晚
Rhonda 於 2023年12月28日的回應
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn & Suites Frostburg-Cumberland. Your feedback about your room is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.

10/10 優異

Jennifer

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Great place
Was a great stay the staff is amazing there
於 2023 年 12 月住了 1 晚
Rhonda 於 2023年12月13日的回應
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn & Suites Frostburg-Cumberland. Your feedback about your room is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.

6/10 一般

Chris

家人同遊
於 2023 年 12 月住了 1 晚
Rhonda 於 2023年12月13日的回應
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn & Suites Frostburg-Cumberland. Your feedback about your room is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.

8/10 不錯

Roger

於 2023 年 12 月住了 1 晚
Rhonda 於 2023年12月13日的回應
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn & Suites Frostburg-Cumberland. Your feedback about your room is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.

10/10 優異

Joanna

Great
於 2023 年 11 月住了 1 晚
Rhonda 於 2023年11月30日的回應
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn & Suites Frostburg-Cumberland. Your feedback about your room is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.

10/10 優異

Garrett

讚好：整潔度、職員與服務和住宿狀況
Was very quiet location
於 2023 年 11 月住了 2 晚
Dave Patel 於 2023年11月21日的回應
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn & Suites Frostburg-Cumberland. Your feedback about your room is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.

10/10 優異

Ashley

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 11 月住了 1 晚
Dave Patel 於 2023年11月21日的回應
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn & Suites Frostburg-Cumberland. Your feedback about your room is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.

10/10 優異

Sidney

讚好：職員與服務和客房舒適度
Nice overnight stay
We had a comfortable overnight stay with our dog. The area did feel safe. The complimentary breakfast was nice as well. This location was not far from the main highway which makes it a convenient overnight stop.
於 2023 年 10 月住了 1 晚
Rhonda 於 2023年11月14日的回應
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn & Suites Frostburg-Cumberland. Your feedback about your room is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.

10/10 優異

Karlene

伴侶同遊
Very comfortable beds & very clean!
於 2023 年 10 月住了 1 晚
Rhonda 於 2023年11月14日的回應
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn & Suites Frostburg-Cumberland. Your feedback about your room is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.

8/10 不錯

Izumi

伴侶同遊
讚好：整潔度、設施服務和住宿狀況
The front desk person welcomed us in a unique manner without any unnecessary words or smile. All the information such as breakfast and Wi-Fi was on the paper container of the room keys, so we had no problem at all.
於 2023 年 10 月住了 1 晚
Rhonda 於 2023年10月23日的回應
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn & Suites Frostburg-Cumberland. Your feedback about your room is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.

8/10 不錯

Ty

讚好：整潔度、職員與服務、設施服務和住宿狀況
Smoke from smokers comes in the side door and down the hallway.
於 2023 年 10 月住了 2 晚
Rhonda 於 2023年10月23日的回應
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn & Suites Frostburg-Cumberland. Your feedback about your room is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.

10/10 優異

michael

於 2023 年 10 月住了 1 晚
Rhonda 於 2023年10月17日的回應
Thanks for staying with us. Thank you for taking time to send in your feedback! We appreciate you!

8/10 不錯

Ben

於 2023 年 9 月住了 1 晚
Rhonda 於 2023年10月23日的回應
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn & Suites Frostburg-Cumberland. Your feedback about your room is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.

10/10 優異

Chris

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 9 月住了 1 晚
Rhonda 於 2023年9月29日的回應
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn & Suites Frostburg-Cumberland. Your feedback about your room is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.

8/10 不錯

Menachem

於 2023 年 9 月住了 1 晚
Rhonda 於 2023年9月19日的回應
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn & Suites Frostburg-Cumberland. Your feedback about your room is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.

6/10 一般

Mary

於 2023 年 9 月住了 4 晚
Rhonda 於 2023年9月29日的回應
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn & Suites Frostburg-Cumberland. Your feedback about your room is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.

10/10 優異

John

於 2023 年 9 月住了 3 晚
Rhonda 於 2023年9月19日的回應
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn & Suites Frostburg-Cumberland. Your feedback about your room is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.

10/10 優異

lydia

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
Convenient breakfast. Rooms are big.
於 2023 年 8 月住了 2 晚
Rhonda 於 2023年9月4日的回應
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn & Suites Frostburg-Cumberland. Your feedback about your room is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.

4/10 欠佳

Mary

商務旅客
讚好：職員與服務
不滿：整潔度
Not clean
Pubic hair all over in the shower of the first room they gave me, soaps were used and put back in sleeves. Sheet did not appear to be changed from the previous visitor the second room as there was make up and hair on pillow. Disappointed to say the least. Front Desk was friendly and offered room switch, however, all rooms appear to be equally unclean.
於 2023 年 8 月住了 1 晚
Dave 於 2023年9月4日的回應
We apologize for any and all inconvenience you had. Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn & Suites Frostburg-Cumberland. Your feedback about your room is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.

10/10 優異

Kristina

於 2023 年 8 月住了 2 晚
Rhonda 於 2023年9月26日的回應
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn & Suites Frostburg-Cumberland. Your feedback about your room is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.

10/10 優異

Bill

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 8 月住了 1 晚
Rhonda 於 2023年8月25日的回應
Bill, Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn & Suites Frostburg-Cumberland. Your feedback about your room is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.

8/10 不錯

Leonard

於 2023 年 8 月住了 2 晚
Rhonda 於 2023年9月19日的回應
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn & Suites Frostburg-Cumberland. Your feedback about your room is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.

8/10 不錯

Carol

伴侶同遊
讚好：設施服務
Area was clean and well kept. Also nicely landscaped and attractive.
於 2023 年 8 月住了 2 晚
Rhonda 於 2023年8月11日的回應
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn & Suites Frostburg-Cumberland. Your feedback about your room is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.

10/10 優異

Eddie

多人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 7 月住了 2 晚
Dave 於 2023年8月7日的回應
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn & Suites Frostburg-Cumberland. Your feedback about your room is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.

10/10 優異

Daniel

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 7 月住了 1 晚
Dave 於 2023年8月7日的回應
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn & Suites Frostburg-Cumberland. Your feedback about your room is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.

10/10 優異

Nick

於 2023 年 7 月住了 1 晚
Dave 於 2023年8月15日的回應
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn & Suites Frostburg-Cumberland. Your feedback about your room is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.

10/10 優異

Jeff (Lusby)

讚好：整潔度、職員與服務和住宿狀況
The property was easily accessible from the interstate and easy access to downtown Frostburg.
於 2023 年 7 月住了 1 晚
Dave 於 2023年8月7日的回應
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn & Suites Frostburg-Cumberland. Your feedback about your room is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.

8/10 不錯

Kevin

讚好：整潔度、職員與服務和住宿狀況
Staff was polite and helpful
於 2023 年 7 月住了 1 晚
Dave 於 2023年7月17日的回應
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn & Suites Frostburg-Cumberland. Your feedback about your room is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.

4/10 欠佳

Heather

於 2023 年 7 月住了 1 晚
Dave 於 2023年8月7日的回應
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn & Suites Frostburg-Cumberland. Your feedback about your room is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.

10/10 優異

Don

家人同遊
讚好：整潔度和住宿狀況
The staff was terrific!
於 2023 年 6 月住了 2 晚
Dave 於 2023年7月17日的回應
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn & Suites Frostburg-Cumberland. Your feedback about your room is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.

8/10 不錯

Ryan

於 2023 年 6 月住了 1 晚
Dave 於 2023年7月17日的回應
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn & Suites Frostburg-Cumberland. Your feedback about your room is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.

10/10 優異

Kathryn

於 2023 年 6 月住了 1 晚
Dave 於 2023年7月17日的回應
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn & Suites Frostburg-Cumberland. Your feedback about your room is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.

8/10 不錯

Lynn

多人同遊
讚好：整潔度和住宿狀況
Nice, basic hotel. Clean. Nice basic continental breakfast.
於 2023 年 6 月住了 1 晚
Dave 於 2023年6月26日的回應
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn & Suites Frostburg-Cumberland. Your feedback about your room is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.

8/10 不錯

Courtney

家人同遊
讚好：整潔度、職員與服務和住宿狀況
Great one-night stay! Comfortable beds, quiet environment away from the interstate, and reasonable breakfast choices.
於 2023 年 6 月住了 1 晚
Dave 於 2023年6月26日的回應
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn & Suites Frostburg-Cumberland. Your feedback about your room is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.

6/10 一般

Muhammad

於 2023 年 6 月住了 1 晚
Dave 於 2023年6月26日的回應
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn & Suites Frostburg-Cumberland. Your feedback about your room is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.

10/10 優異

Ronald

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Awesome
This was every bit as good as the $200 room i had Friday night And the tub had to be 6 foot long! Awesome! Will definitely stay again
於 2023 年 6 月住了 1 晚
Dave 於 2023年6月26日的回應
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn & Suites Frostburg-Cumberland. Your feedback about your room is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.

8/10 不錯

Raymond

讚好：整潔度、住宿狀況和客房舒適度
overnight stay
good place to stay for 1 night. wish they had an elevator for 2nd floor access. had to use stairs
於 2023 年 5 月住了 1 晚
Dave 於 2023年6月26日的回應
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn & Suites Frostburg-Cumberland. Your feedback about your room is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.

8/10 不錯

Kim

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
The facility was well kept and the breakfast was good. The staff was not friendly or welcoming. I didn't like that the young girl at the front desk put my license on the counter after I gave it to her in her hand. I feel like she needs to work on customer service skills.
於 2023 年 5 月住了 1 晚
Dave 於 2023年6月26日的回應
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn & Suites Frostburg-Cumberland. Your feedback about your room is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.

10/10 優異

Cynthia

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 5 月住了 1 晚
Dave 於 2023年6月26日的回應
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn & Suites Frostburg-Cumberland. Your feedback about your room is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.

8/10 不錯

Tamara

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 5 月住了 1 晚
Dave 於 2023年6月26日的回應
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn & Suites Frostburg-Cumberland. Your feedback about your room is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.

10/10 優異

william

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 5 月住了 1 晚
Dave 於 2023年6月26日的回應
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn & Suites Frostburg-Cumberland. Your feedback about your room is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.

10/10 優異

Eric

於 2023 年 5 月住了 1 晚
Dave 於 2023年6月26日的回應
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn & Suites Frostburg-Cumberland. Your feedback about your room is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.