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Reviews of Hyatt Regency Fuzhou Cangshan

5 out of 5
Hyatt Regency Fuzhou Cangshan
46 Huaxi Nan Road, Cangshan District, Fuzhou

Reviews

8.6

Excellent

Rating 10 - Excellent. 15 out of 36 reviews" "
Rating 8 - Good. 16 out of 36 reviews" "
Rating 6 - Okay. 4 out of 36 reviews" "
Rating 4 - Poor. 0 out of 36 reviews" "
Rating 2 - Terrible. 1 out of 36 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

9.4/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Vanggi, Charlotte, NC

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, staff spoken English, and exceptional service.
Stayed 3 nights in Sep 2019
Response from Hotel Manager on 18 Sept 2019
Dear Vanggi, Thank your for sharing your recent stay with us and speak highly of our cleaning and service. We are very much delighted to hear that you enjoyed your stay with us and that you found our staffs are helpful. Besides, we will share your generous words of praise with our colleague, they must be very happy and encouraged. Once again, thank you for your recognized, we look forward to meeting you next time. Sincerely,

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Basic Hyatt
Decent hotel but location wasn't ideal. As far as Hyatt's go this one is pretty basic.
Stayed 2 nights in Jul 2019
Response from Hotel Manager on 6 Aug 2019
Dear Michael, Thank you so much for taking the time to provide us with comments about your recent stay at Hyatt Regency Fuzhou Cangshan. Hyatt Regency Fuzhou Cangshan is located near the Olympic center in Cangshan district, to the east of third ring road next to Wulong River. It takes only 10 minutes to the Wanda Plaza and Aiqinhai shopping mall, which is very convient for the city's wonderful and prosperous. Once again, thank you for your comments, we look forward to meeting you next time. Sincerely, Hotel Manager

8/10 Good

Verified traveller

Stayed 2 nights in May 2019

6/10 Okay

Christine

Liked: Cleanliness, room comfort
Stayed 4 nights in Apr 2019

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019

10/10 Excellent

Sybil Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2019

8/10 Good

Yun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
The double beds is not big. only 1.35 meters wide. The smell is good. The room is cleaning, toilet and shower is separated which is very good. The view of lake is good. quiet!
Stayed 1 night in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Great hotel room was huge will come back again soon
Stayed 16 nights in Dec 2018

8/10 Good

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Stayed 5 nights in Oct 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2018

8/10 Good

Yuque

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All was good except they charged me the breakfast even when I book the room it say it includes 3 breakfast. I have to pay for my daughter’s breakfast.
Stayed 2 nights in Jun 2018

10/10 Excellent

Simon Simao roun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Amazing breakfast services.
Stayed 2 nights in Dec 2017

10/10 Excellent

Alberto

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

10/10 Excellent

mengjie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
虽然偏僻，但是装修风格、服务都很棒，内部设计很人性化，前台小哥哥还送了早餐，很棒！
Stayed 1 night in Jun 2021

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good! Shall stay again
Stayed 2 nights in Oct 2019
Response from Hotel Manager on 21 Nov 2019
Dear guest, Thank you so much for taking the time to provide us with comments about your recent stay at Hyatt Regency Fuzhou Cangshan. As for the first Hyatt brand hotel in Fujian, we pride itself on connecting travelers to who and what matters most to them, offering a full range of service and amenities. Thank you for all your hotel stay and give us high marks. We will continue to provide quality service and forward to and welcome your next stay with us! Sincerely, Hotel Manager

10/10 Excellent

Andy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019

6/10 Okay

stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2019

8/10 Good

MASAMI

Liked: Cleanliness, staff & service, room comfort
不便
ホテル内は快適だが立地が悪すぎる。まわりは何もなく孤立している感じがする。交通手段はタクシーしかない。
Stayed 2 nights in Dec 2018
Response from General Manager on 8 Apr 2019
Dear MASAMI, Thank you for choosing Hyatt Regency Fuzhou Cangshan and share your experience with us. We do apologize for the inconveniences that you did experience during your stay. Hyatt Regency Fuzhou Cangshan is located near the Olympic center in Cangshan district, to the east of third ring road next to Wulong River, it's very convenient to the Fuzhou airport and train station. Also, it takes only 10 minutes drive to the Wanda Plaza and AiQinHai shopping mall, you can enjoy the wonderful and excellent leisure time. Once again, thank you again for taking the time to share your valuable feedback with us. sincerely.

6/10 Okay

Hoi Wa

Liked: Staff & service, property conditions & facilities
It is a great hotel. The room is very big and facilities are good. From airport to the hotel around 45-60 mins. It is a remote area. You may need to take 15 mins through a taxi to arrive the closest plaza like Wander plaza and i max plaza, around RMB 20, very reasonable.. The two big things would like the hotel to improve. The pillow is two soft and cannot support the neck. There is no control on the air-con temperature, we are sweating for the whole night. We have told the front desk but still no improvement. I stayed there for 2 nights and my son will be there for 2 weeks till the end of December 2018. I hope the hotel can improve these 2 points for my son, otherwise, his neck will be deadly damaged after check out. His room is 1623 and it would be highly appreciated if the hotel can improve these 2 points.
Stayed 2 nights in Dec 2018

10/10 Excellent

Albert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Hotel in Town
Meiner Meinung das beste Hotel in Fuzhou, ich war auch im neuesten Hilton Hotel, aber eben Hilton, Hyatt war nicht zu meiner Überraschung das coolste Hotel, nicht gerade im Center von der Stadt aber mit Taxi kein Problem, also nur das Beste.
Stayed 4 nights in Nov 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018

2/10 Terrible

Verified traveller

酒店電話號碼跟本是不通的,貨不对版！
Stayed 3 nights in Aug 2018

8/10 Good

Bonnie, 香港

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
房間挺大的,落地玻璃窗外對着一條大江,景觀真心不錯. 安靜.除了地方有點遠外,其他都還不錯.
Stayed 3 nights in May 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
好
服務員態度良好，房間舒適；意大利餐廳質素也很好，waiter服務殷勤。 但附近沒有甚麼好吃的地方。
Stayed 5 nights in May 2018

10/10 Excellent

Øyvind

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Ilias

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tranquille
Accueil bien, personnel compétant et agréable Chambre très spacieuse il manquait juste les produits dans le mini bar Restauration, Il y a ce qu il faut

10/10 Excellent

zhiqun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
不錯的體驗
乾淨整潔，服務員態度非常非常非常好！！！ 因為態度非常好，所以在住宿過程的一些小問題，多覺得可以諒解～～～ 房間景觀很不錯，我是一家人去的，要求提供嬰兒床，第一天嬰兒床沒有整理，我提醒他們整理之後每天都很整潔。 唯一會扣分的是酒店位置比較偏僻，我自駕去酒店，有免費停車，所以可以解決這個問題。

8/10 Good

Ka Nei Jinny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
還不錯的體驗
職員非常有禮貌～親切～～但可能因為酒店太新，配套和服務好不夠好～～ 我們被免費升級到總統套房，可能因為平時沒人住，所以房間內的電話是壞的，因而引起很多誤會。

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2018

10/10 Excellent

Angeline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
比起一年前的住宿體驗，服務更進步了，雖然第一天的房務有點誤會，但補救的很適當，之後幾天就沒問題了。房間乾淨舒適，恆溫空調很好，這次入住20樓感覺似乎更安靜，很不錯。下次來福州還是會選這裡入住。
Stayed 2 nights in Dec 2017

8/10 Good

maeken, 東京

Liked: Cleanliness, property conditions & facilities, room comfort
まだまだ新しいホテル
今回、始めて宿泊しましたが、一年前に出来たホテルですので、綺麗で快適に過ごせました。 あえて難点を言えば、まだまだ開発途中の地域に立っているため、ホテルの周りにお店等が殆どないことです。
Stayed 2 nights in Oct 2017

8/10 Good

Mei chu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
讚！
捷運附近，方便飲食，價錢合理！
Stayed 1 night in Jun 2017

10/10 Excellent

Esther

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
舒適的酒店
location is a bit remote. otherwise, everything else is great.. excellent.
Stayed 4 nights in May 2017

6/10 Okay

Verified traveller

Disliked: Cleanliness
不是掛名Hyatt就代表高檔
高檔客房清潔工作沒有到位，客房內廁所與浴室分在整間房間的兩頭，超級不方便，還說是特色，設計入住時才開幕半年，標榜五星的水準馬上只剩四星，三樓中餐廳閩味口味不足也沒有特色，附近交通不方便且商場或小商店更是ㄧ個都沒有，除了在河邊視野好些外，真是不值得入住