2/10 糟糕
Shari
2025 年 7 月 28 日
不满意：清洁度、员工和服务、住宿条件和设施
I called property on our way to see how late we could check in, I had already reserved/PAID through Expedia. The girl kept telling me they only had 2 rooms left, and if I got there too late they might not have a room for me?
Basically, Gross. Save your money and go somewhere else.
AC was old and smelled like stinky sneakers. Almost couldn't stay in room at night.
Room was poorly maintained. At least 3 light bulbs were out in the room so couldn't turn on some of the lights.
We didn't even have the soap containers refilled in bathroom, had to go back and ask office to provide soap for the bathrooms, and they said they would just move me to another room, to which I protested. Finally they agreed to just come give me some refill soap.
Toilet Paper holder on wall was broken, so they just had toilet paper setting on back of toilet.
Flooring was cheap vinyl, and there were gouges in it where apparently someone had pushed furniture across it. Floors weren't mopped well, felt gritty.
It looked like a 10 year-old had painted in the room, the pull-out sofa had paint all over the cushions that they had just tried to wipe off. The pull-out bed under cushions was so dirty/dusty when I removed the cushions that I didn't even attempt to pull it out to use.
Cigarette butts everywhere in the shrubbery beds outside the room, even one room had it's own bucket named 'Butts'.
AC leaked on the sidewalk outside room.
Bed frame broken on end, and not fixed.
Shari
2025 年 7 月入住 1 晚