Hook Gallery Fifty Five Hotels

"Unfortunately we solely chose this hotel to enjoy the pool for our son’s first swim. We have a 2 month old and a 2 year old. Having previously stayed at the Grand in Eastbourne the pool temperature had been brilliant for young children and imagined this would be similar. When we got in the pool it felt very cool, I asked the staff member if the temp could be turned up and we were informed the boiler was broken. It was too cold for our 2 month old to safely enjoy. The next morning we returned with our 2 year old for a swim in a thermal swim outfit so she could stay in longer but the pool was even colder! Despite essentially having a wetsuit on she didn’t last long on the pool and we had to leave. It was really disappointing we weren’t notified of this in advance as we simply would not have spent the money on this stay without being able to use the pool. It was an early Mother’s Day treat for me and it was ruined a bit by this and the poor service we received at dinner (feedback sent separately). We had expected a lot more…"

"Lovely hotel set in beautiful grounds, lots of history, nice walk. We stayed in the stable rooms, room was clean and tidy. Pillows a bit uncomfortable for us but hard to please everyone. We had an evening meal in the Sylvanus Restaurant food was nice although bit disappointed on the the set menu there was only one Veggie choice for starter and main course which I found the main to be too buttery/oily not great when you have a delicate stomach. Breakfast was ok again no veggie sausages, small selection of yoghurt, fruit and cereal. "

"Clean room. Helpful staff, very friendly. Nice decor. Quiet."

"Clean today warm rooms. Excellent staff that are friendly and knowledgeable "

"Very good value, nice room just a little walk from the restaurant and bar"

"Very clean and comfortable at an exceptional price? "

"Clean well appointed room for the money. Has food on site served until 9 pm and breakfast from 7 am. Was a little late in my opinion for business travellers however food came out quickly and was of reasonable standard."

"? Hotel manager was rude and aggressive "

"Car park was very odd and hard to park. Hotel was fairly new, spotless clean and welcoming staff."