Probably poorly maintained and very tattered and torn down. Smelled, floors extremely dirty, beds not nice! Couch was the worst! Did not see any bed bugs as others have, but don’t believe web. Details. Very small 32 inch tv’s almost no channels to watch, A/C definitely not great. Outside area has homeless sleeping in alley in back. No lobby to speak of and no breakfast of any kind, for 130 a nigh you could at least get a banana or orange, and hot coffee! Nope! Fridge was good! And pool was maintained and good!
Cheap accommodation near the sea wall! They know it and exploit it and charge way too much for what you get!
I’d stay away!
Patrick
2024 年 5 月入住 1 晚
2/10 糟糕
Sebastian
2024年05月13日
There was blood spots on the bed sheets. And bed bugs. Horrible staff. They didn’t want change the sheets unless I brought it to them. Or switch my room to a different one. They said they were booked. But there was only a few cars there the whole weekend.
Sebastian
2024 年 5 月入住 2 晚
2/10 糟糕
Rochelle
与配偶出行
2024年05月6日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
We checked in, walked in the room and walked right out, rude front desk ppl wouldn't give me a refund. Were out $150.SMH!!!! Couch was stained and nasty, box spring was stained. It had a stale nasty smell, and so did the office! Stay away from here.
Rochelle
2024 年 5 月入住 2 晚
4/10 很差
Landan
2024年04月29日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
Extremely dirty. Stains of various kinds on couch and bedding. Obviously not cleaned in a long time. Quite a let down sadly.
Landan
2024 年 4 月入住 1 晚
2/10 糟糕
Al
与家人及幼儿出行
2024年04月24日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
We were sleepless overnight due to huge bed bug everywhere.
Al
2024 年 4 月入住 1 晚
8/10 还可以
Sergii
2024年04月24日
Sergii
2024 年 4 月入住 2 晚
10/10 超赞
Tonisha
与家人及幼儿出行
2024年04月18日
满意:服务设施
Great convince!
Tonisha
2024 年 4 月入住 2 晚
2/10 糟糕
SoR
2024年04月17日
不满意:清洁度、员工和服务、住宿条件和设施
SoR
2024 年 4 月入住 4 晚
2/10 糟糕
Christina
带宠物出行
2024年04月16日
满意:清洁度
不满意:员工和服务、服务设施、住宿条件和设施
I’m pretty sure one of the two rooms that I stayed in had bedbugs. Probably number 206, but it could’ve been number 101. In addition to the fact that I had no television and no Wi-Fi for the first day of my stay. I reported it at 6 PM and was not moved to a room with a working tv until 4 PM the next day.
Christina
2024 年 4 月入住 2 晚
10/10 超赞
Sandra,Kyle
2024年04月14日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Very nice staff. Walk to beach.
Sandra
2024 年 4 月入住 1 晚
Lisa 于 2024年05月2日 的回复
Hi, Sandra! Happy to hear that you admire our services. We look forward to serving you soon. Regards, Lisa
2/10 糟糕
Walid
商务旅客
2024年04月13日
不满意:清洁度、员工和服务、住宿条件和设施
Location is good and parking is easy.
But the staff, service, and room conditions are terrible.
Walid
2024 年 4 月入住 1 晚
Lisa 于 2024年05月2日 的回复
Hi, Walid! Thank you for spending your valuable time to rate us. We will surely put in our continuous efforts to improve our services to ensure a better experience in the future. Regards, Lisa
4/10 很差
Luis
与配偶出行, 团体旅客
2024年04月13日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
Habitaciones con poca higiene y en mal estado y encima cobran $50 dólares por el parqueo
Luis
2024 年 4 月入住 1 晚
Lisa 于 2024年05月2日 的回复
¡Hola, Luis! Gracias por dedicar su valioso tiempo a calificarnos. Seguramente haremos esfuerzos continuos para mejorar nuestros servicios y garantizar una mejor experiencia en el futuro. Saludos, Lisa
2/10 糟糕
Marta
2024年03月19日
Marta
2024 年 3 月入住 1 晚
Lisa 于 2024年05月2日 的回复
We are sorry to disappoint you, Marta! We can understand that your stay with us has not been a pleasant one. However, we will definitely strive hard to serve better. Do give us another chance and we will ensure that you would experience the comfort and hospitality we are known for. Hope to welcome you soon :) Regards, Lisa
2/10 糟糕
Jacqueline
2024年03月18日
不满意:清洁度、员工和服务、住宿条件和设施
Yuk Yuk. Awful smelly room. Bedding and pillows stunk. Pass on this dump
Jacqueline
2024 年 3 月入住 4 晚
Lisa 于 2024年05月2日 的回复
Apologies for the inconvenience caused, Jacqueline! Do not worry we are working day and night for continuous improvement. We ensure a better experience on your next stay. Regards, Lisa
4/10 很差
Vivian
带宠物出行, 与配偶出行
2024年03月18日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
This property should be closed down
Vivian
2024 年 3 月入住 2 晚
Lisa 于 2024年05月2日 的回复
We are sorry for the inconvenience caused to you, Vivian! We will surely look into this issue and will put our best efforts to enhance your experience. Regards, Lisa
4/10 很差
Jessica
2024年03月17日
不满意:住宿条件和设施,清洁度
.
Jessica
2024 年 3 月入住 1 晚
Lisa 于 2024年05月2日 的回复
Hi, Jessica! We are sad to see that you are not satisfied with our services. Be assured, we will strive day and night to ensure a comfortable stay in the future. Regards, Lisa
2/10 糟糕
Amy
与配偶出行
2024年03月15日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
Walked in to a fly infestation, broken cabinets, lights, and door handle. Told the front desk and they said they would give me the security deposit back but wouldn’t help with anything else. Towels were dirty and the whole hotel smelled like marijuana. There was hair in the shower and the entire room was overall nasty. You get what you pay for but this hotel should be paying you to stay there.
Amy
2024 年 3 月入住 1 晚
Lisa 于 2024年05月2日 的回复
Apologies for the inconvenience caused, Amy! We have marked a note for the experience you had with us to ensure your next stay is pleasant. Wish you a wonderful day ahead. Regards, Lisa
2/10 糟糕
Helena
团体旅客
2024年03月4日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
It was disgusting in every way. A girl was pushing a shopping cart full of "stuff" around on the 2nd floor near our room, and offered my male friend a certain something and gave him her room number. Furniture was all along the walkway. I could go on. It was actually scary.
Helena
2024 年 3 月入住 1 晚
Lisa 于 2024年05月2日 的回复
Sorry for the trouble caused, Helena! Thanks for notifying us and we will surely work towards a better guest experience in the future. Regards, Lisa
2/10 糟糕
Monica
与家人出行
2024年02月16日
They need to close this place down this is unacceptable smh
Monica
2024 年 2 月入住 3 晚
Ammy 于 2024年05月3日 的回复
Hi, Monica! Thank you for taking your precious time to check us out. We apologize for the disappointment and we will surely make every effort to keep to your standards in the future. Regards, Tim.
2/10 糟糕
GOPI CHAND
团体旅客
2024年02月13日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
The washroom is not clean
The sofa is untidy
Not worth to stay
GOPI CHAND
2024 年 2 月入住 1 晚
Ammy 于 2024年05月3日 的回复
Hi, Gopi! We are sorry to know that you are not fully satisfied with our services. Be assured, we will strive day and night to make sure your future visits are more comfortable and relaxing ones. Regards, Noah.
2/10 糟糕
Zurcher
带宠物出行
2024年02月11日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
There was a quaint little grave yard in the back of the property that is not marked and half flooded. The stove looked like it came out of a meth lab, there was a roach on the sink in the morning to greet me, the bath room didnt have a latch and everything was filthy.
Zurcher
2024 年 2 月入住 1 晚
Ammy 于 2024年05月3日 的回复
Hi, Zurcher! Thank you for taking your precious time to check us out. We apologize for the disappointment and we will surely make every effort to keep to your standards in the future. Regards, Tim.
6/10 一般
Monique
与配偶出行
2024年02月11日
不满意:清洁度、服务设施、住宿条件和设施
The property was much older and run down then the pictures, very disappointing
Monique
2024 年 2 月入住 2 晚
Ammy 于 2024年05月3日 的回复
Hi, Monique! Thank you for sharing your feedback. We have cascaded the same to our concerned team to keep up with your expectations. Have a great day! Regards, Noah.
2/10 糟糕
Cali
2024年02月10日
不满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Cali
2024 年 2 月入住 1 晚
Ammy 于 2024年05月3日 的回复
Hi, Cali! Thank you for taking your precious time to check us out. We apologize for the disappointment and we will surely make every effort to keep to your standards in the future. Regards, Tim.
2/10 糟糕
Kathleen,Colorado Springs
带宠物出行, 与配偶出行
2024年02月5日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
This room was horrible! Worn out bedding! 2 worn out pillows. Worst motel I've walked into! Didn't stay ! . They wouldn't refund my money.
Kathleen
2024 年 2 月入住 1 晚
Ammy 于 2024年05月3日 的回复
Hi, Kathleen! We are sorry to know that you are not fully satisfied with our services. Be assured, we will strive day and night to make sure your future visits are more comfortable and relaxing ones. Regards, Noah.
8/10 还可以
carrietta
2024年01月30日
carrietta
Ammy 于 2024年05月3日 的回复
Hi, Carrietta! Thank you very much for being with us. Looking forward to your continued love and support. Regards, Tim.
6/10 一般
Ismail
2024年01月12日
不满意:住宿条件和设施,清洁度
Ismail
2024 年 1 月入住 4 晚
Ammy 于 2024年05月3日 的回复
Hi, Ismail! Thank you for taking your precious time to check us out. We apologize for the disappointment and we will surely make every effort to keep to your standards in the future. Regards, Tim.
2/10 糟糕
keith
2024年01月7日
不满意:住宿条件和设施,清洁度
keith
2024 年 1 月入住 1 晚
Ammy 于 2024年05月3日 的回复
Hi, Keith! We regret the unpleasant experience you had with us. We will try to make your next stay comfortable with us with continuous improvements. Looking forward to hosting you soon with a delightful stay ahead. Regards, Noah.
2/10 糟糕
Affan
与配偶出行
2024年01月3日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
The place is a dump
Affan
2023 年 12 月入住 4 晚
Ammy 于 2024年05月3日 的回复
We are extremely sorry to know this, Affan! Thanks for notifying this concern to us. We will surely escalate this to the relevant team to take corrective action and to make sure it is not repeated in the future. Regards, Noah.
2/10 糟糕
Tamika
2023年12月23日
Tamika
2023 年 12 月入住 1 晚
Ammy 于 2024年05月3日 的回复
Hi, Tamika! We are sorry to know that you are not fully satisfied with our services. Be assured, we will strive day and night to make sure your future visits are more comfortable and relaxing ones. Regards, Noah.
6/10 一般
Michael
2023年12月23日
Property is being repaired that needs much more repairs. They have two small pillows not enough towels very little toilet paper no amenities
Michael
2023 年 12 月入住 1 晚
Ammy 于 2024年05月3日 的回复
Apologies for the problems you had faced, Michael! We have made a note of your experience this time. Rest assured, we will strive in the future to ensure a great stay with us. Regards, Tim.
10/10 超赞
Dustin
2023年12月22日
满意:员工和服务
不满意:客房舒适度,住宿条件和设施
Dustin
2023 年 12 月入住 1 晚
Ammy 于 2024年05月3日 的回复
Hi, Dustin! Thank you very much for being with us. Looking forward to your continued love and support. Regards, Tim.
2/10 糟糕
Karina
与配偶出行, 商务旅客
2023年12月21日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
The room was super dirty. the bathroom was terrible! (and besides my deposit they have not returned it to me)
Karina
2023 年 12 月入住 1 晚
Ammy 于 2024年05月3日 的回复
Apologies for the problems you had faced, Karina! We have made a note of your experience this time. Rest assured, we will strive in the future to ensure a great stay with us. Regards, Tim.
2/10 糟糕
Greg
与配偶出行
2023年12月19日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
I honestly can't believe this atrocity is still listed on Expedia! This "hotel " is a disgrace. It's filthy, the floor is falling apart. The door looks like it could be broken in by a child. We didn't even stay, we were not eligible to get our money back but where willing to forfeit it and find a decent place to stay. The people in front of us turned in their key and left because there were bed bugs in their room. Overall there should be a place for negative star ratings in Expedia.
Greg
2023 年 12 月入住 1 晚
Ammy 于 2024年05月3日 的回复
Hi, Greg! We are sorry for the trouble that has caused. We would like to thank you for sharing such valuable reviews. Definitely we can work on it to make sure that your next stay turns out to be awesome. Regards, Tim.
2/10 糟糕
Rachel
2023年11月27日
不满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Bed Bugs
They have BED BUGS. They werent shocked at all when i showed them the pictures either. I was told they probably appeared because they sprayed for termites. The sheets were dirty and had blood stains too. The hotel gave me my refund after Hotels.com contacted them. We were able to book a new place and wash all clothes.
Rachel
2023 年 11 月入住 1 晚
Tim 于 2024年01月22日 的回复
Hi, Rachel! We are very sorry that you have had an uncomfortable experience with us. Cleanliness is something about which we are particular and can not compromise, of course, we never want our visitors to face these problems. Thank you for raising this problem, and be assured that we will take this up and address it immediately. In case something else, please contact us. Regards, Tim
8/10 还可以
Monica
与家人出行
2023年11月27日
不满意:员工和服务
They need more worko
Monica
2023 年 11 月入住 5 晚
Noah 于 2024年01月22日 的回复
Thank you for your appreciation, Monica! We hope to give you a consistent service every time. Regards, Noah
2/10 糟糕
Chris
2023年11月24日
满意:员工和服务
不满意:住宿条件和设施,清洁度
Chris
2023 年 11 月入住 1 晚
Barbara 于 2024年01月22日 的回复
Hi, Chris! We are sorry that the stay turned out to be an average one. We have updated the feedback and the issues that troubled you with our team. Regards, Barbara
2/10 糟糕
DAVID
2023年11月8日
DAVID
2023 年 11 月入住 1 晚
4/10 很差
Robert
团体旅客
2023年11月6日
满意:员工和服务
不满意:清洁度、住宿条件和设施、客房舒适度
Unacceptable
First there wasn’t maid service We had to go to the office for everything including toilet paper next the bed was horrible it was hard next it had ROACHES that is totally unacceptable
Robert
2023 年 11 月入住 3 晚
2/10 糟糕
Sally
2023年11月5日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
The blankets they had on the bed had cigarettes burn , the cable tv wasn’t working
Sally
2023 年 11 月入住 2 晚
2/10 糟糕
Brenda
与家人出行
2023年11月5日
不满意:清洁度、住宿条件和设施、客房舒适度
Brenda
2023 年 11 月入住 1 晚
4/10 很差
David
2023年11月4日
不满意:住宿条件和设施,清洁度
Room was out dated, towels were stained, floor was gritty, bathroom door was broken, 2 towels and 2 pillows were pretty cheap, and $218 was a bit too much. Wasn’t very nice.
David
2023 年 11 月入住 1 晚
2/10 糟糕
Kindal
2023年10月29日
不满意:清洁度、住宿条件和设施、客房舒适度
SHUT DOWN
They need to shut the place completely down it is horrible there
Kindal
2023 年 10 月入住 1 晚
Ammy 于 2024年05月3日 的回复
Hi, Kindal! We are sorry to know that you are not fully satisfied with our services. Be assured, we will strive day and night to make sure your future visits are more comfortable and relaxing ones. Regards, Noah.
4/10 很差
真实旅客
团体旅客
2023年10月29日
不满意:清洁度、住宿条件和设施、客房舒适度
真实旅客
2023 年 10 月入住 2 晚
Ammy 于 2024年05月3日 的回复
Hi, Kindal! Thank you for taking your precious time to check us out. We apologize for the disappointment and we will surely make every effort to keep to your standards in the future. Regards, Tim.
2/10 糟糕
Lauryn
2023年10月28日
不满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Lauryn
2023 年 10 月入住 1 晚
Ammy 于 2024年05月3日 的回复
Hi, Lauryn! We are sorry to know that you are not fully satisfied with our services. Be assured, we will strive day and night to make sure your future visits are more comfortable and relaxing ones. Regards, Noah
10/10 超赞
Michelle
2023年10月24日
Great stay!
Michelle
2023 年 10 月入住 7 晚
Ammy 于 2024年05月3日 的回复
Thanks for the positive rating, Michelle! Hope to welcome you again soon. Regards, Noah.
2/10 糟糕
Chaunti
与家人出行
2023年10月14日
不满意:服务设施
The very second i opened the door to the room and turned the lights on, cockroaches scattered!! We immediate went back to front desk and turned in our key. We didnt stay!! Nees full refund.
Chaunti
2023 年 10 月入住 1 晚
10/10 超赞
Michelle
2023年10月11日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
I had stayed here previously and I was very happy on how quiet it is here. No one bothers you and you can really enjoy your stay. The property is very clean and not to mention the rooms are spacious and very clean too.
Michelle
2023 年 10 月入住 6 晚
Ammy 于 2024年05月3日 的回复
Thanks for the positive rating, Michelle! Hope to welcome you again soon. Regards, Noah.
2/10 糟糕
Darwin
带宠物出行
2023年10月8日
I open the room assigned, dirty sheets, dirty toilet, trash can full of trash, bed dirty, poo in the toilet, AC broken, room full of bugs, trash all over the room.
Darwin
2023 年 10 月入住 1 晚
Ammy 于 2024年05月3日 的回复
Apologies for the problems you had faced, Darwin! We have made a note of your experience this time. Rest assured, we will strive in the future to ensure a great stay with us. Regards, Tim.