Hotel room bathroom wasn’t very clean. Ordered breakfast to be delivered to our room and never received it…. Thought they would fix the situation but never did. Other than that vallet service was excellent and the guys that work the department are tentative to their guests and great.
Deana
2025 年 7 月入住 2 晚
4/10 很差
Jamie
2025 年 7 月 29 日
不满意:住宿条件和设施,清洁度
This property is very dated. For the cost, the expereince was sub par. Of particular disappointment was the pool and pool bar.. dirty and the drinks were bad.
Jamie
2025 年 7 月入住 1 晚
10/10 超赞
MELANIE
2025 年 7 月 29 日
满意:清洁度、员工和服务、住宿条件和设施
Always a great experience
MELANIE
2025 年 7 月入住 2 晚
10/10 超赞
kevin
与配偶出行
2025 年 7 月 28 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Favorite place in Galveston because of the pool/pool bar and corner rooms
kevin
2025 年 7 月入住 1 晚
10/10 超赞
Ashley
与家人及幼儿出行, 与家人出行
2025 年 7 月 27 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The staff here was absolutely amazing! My family had the best time!
Ashley
2025 年 7 月入住 2 晚
10/10 超赞
Ebony,Humble
2025 年 7 月 27 日
满意:清洁度、员工和服务、住宿条件和设施
Lovely property!
Ebony
2025 年 7 月入住 1 晚
6/10 一般
Renee
与家人出行
2025 年 7 月 24 日
不满意:员工和服务
The room was not as clean as I would have expected…dusty in some areas, crumbs on floor, big puddle of water on carpet in front of bed etc. Air condition went out twice but maintenance came and fixed it very quickly.
I expected the rooms to be sound proof but unfortunately it was not.
If you love pelicans there are so many flying right in front of your balcony.
Renee
2025 年 6 月入住 2 晚
8/10 还可以
Irtiqa
与家人出行
2025 年 7 月 22 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
II booked an ocean view room three months in advance, but when I arrived at the reception, they attempted to give me a standard room with no view. Fortunately, I asked to confirm the room type before accepting the keys. Only then did they request that I show proof of my original booking. This was extremely inconvenient—especially since I had reserved the room well in advance. I should not have had to deal with such an issue regarding the room type I clearly booked.
Irtiqa
2025 年 7 月入住 1 晚
8/10 还可以
David
与配偶出行
2025 年 7 月 22 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Good all the way around.
David
2025 年 6 月入住 1 晚
10/10 超赞
Virginia
与家人及幼儿出行
2025 年 7 月 20 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
We enjoyed our stay at San Luis and will be back! We’ve stayed in Galveston several times and we’ve now decided we will stay at the San Luis every time! The staff were awesome! The hotel is nice and very convenient for dining options and the beach! The pool was amazing! We stayed in a VIP Executive room on the 16th floor and the view was amazing! The room was clean (and I’m picky about that)! I did not feel the need to do my own clean to our room prior to using everything (which I usually do)! The room was nice, not the fanciest, but nice. The walls, bathroom could use some updating but all the positives definitely outweigh the cosmetic updates needed to the property. I will definitely be back. It was me, my husband and our 11 year old kiddo and we all thoroughly enjoyed our visit!
Virginia
2025 年 7 月入住 4 晚
10/10 超赞
timothy
2025 年 7 月 20 日
满意:清洁度、员工和服务、住宿条件和设施
The property was like a resort in Mexico, only closer. I recommend this to anybody for a weekend getaway.
timothy
2025 年 7 月入住 2 晚
6/10 一般
Yunet
2025 年 7 月 20 日
满意:住宿条件和设施,清洁度
Ok
Yunet
2025 年 3 月入住 1 晚
10/10 超赞
JEAN
2025 年 7 月 19 日
满意:清洁度、员工和服务、住宿条件和设施
Ok
JEAN
2025 年 7 月入住 1 晚
2/10 糟糕
Michael
与配偶出行
2025 年 7 月 18 日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
Was treated very poorly when we arrived. We couldn't park and off load our bags. We were told to park around in the back of the resort and check in from there. The Back?! That was not a good first impression which set the tone for the visit. The staff arguing with their customer. Was called on our cellphone and told us that the Resort security was driving the resort and saw a towel haning off of our balcony. What?! It was very difficult to even go the balcony. Sorry to say it wasnt us. That towel hung on the balcony for 2 says. The rooms need an update. Almost hurt my leg with the low toilets. AC wouldn't fully cool the rooms unless you closed off the bathroom. Old appliances. Rust om the bottom of the refrigerator. I didn't use it but I think it was leaking. Mold on the furniture and something white on the windows. Not sure what it was but you couldn't pull back the drapes. 5 🌟 Resort. I will give it a 2. Anyway, Happy Birthday 🎂 to my wife.
Michael
2025 年 7 月入住 2 晚
10/10 超赞
Diamelis
与家人出行
2025 年 7 月 15 日
满意:清洁度、服务设施、住宿条件和设施
Na
Diamelis
2025 年 7 月入住 1 晚
6/10 一般
Emilio
与配偶出行
2025 年 7 月 14 日
满意:清洁度
Nice facilities. Good staff. Just need to be upfront with resort fees and overnight parking.
Emilio
2025 年 7 月入住 2 晚
6/10 一般
Destiny
与配偶出行
2025 年 7 月 12 日
满意:清洁度、服务设施、住宿条件和设施
Very beautiful property, life long memories and conveniently located to the beach and other walkable attractions. Given the price, you’re paying for the location not the service of employees and amenities. The spa was small but nice, Sheron, Angie & Cindy were very sweet.
Destiny
2025 年 7 月入住 5 晚
10/10 超赞
Karissa
与家人出行
2025 年 7 月 11 日
满意:清洁度
Very good service, clean, friendly staff, and great food
Karissa
2025 年 7 月入住 3 晚
10/10 超赞
Brent
与家人出行
2025 年 7 月 11 日
满意:清洁度、服务设施、住宿条件和设施
Excellent stay!
Brent
2025 年 7 月入住 4 晚
10/10 超赞
Russell
与家人出行
2025 年 7 月 10 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
10th floor rocked, thanks, rwcoleman
Russell
2025 年 7 月入住 1 晚
10/10 超赞
Candace
与家人及幼儿出行
2025 年 7 月 9 日
满意:清洁度、服务设施、住宿条件和设施
San Luis is a gorgeous and clean hotel. Staff was wonderful. Amenities were fabulous. Will be back for sure.
Candace
2025 年 6 月入住 2 晚
8/10 还可以
Paul
2025 年 7 月 8 日
Paul
2025 年 7 月入住 2 晚
10/10 超赞
Joanna
与家人出行
2025 年 7 月 8 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
More than what we expected. Everyone was so friendly and helpful. The food in the restaurants was delicious, maybe a bit overpriced. Overall we would stay here again.