Outdoor pool
Check availability

Reviews of Gift City Club – a member of Radisson Individuals

5 out of 5
Gift City Club – a member of Radisson Individuals
Block 38, Zone 3, Tapas Marg, Gift City Club Rd., Gandhinagar, Gujarat

Reviews

5.8
Rating 10 - Excellent. 2 out of 8 reviews" "
Rating 8 - Good. 0 out of 8 reviews" "
Rating 6 - Okay. 3 out of 8 reviews" "
Rating 4 - Poor. 1 out of 8 reviews" "
Rating 2 - Terrible. 2 out of 8 reviews" "

7.6/10

Cleanliness

6.4/10

Staff & service

10/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

2/10 Terrible

SATISH

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
Anita and Anil called me after 2 days and asked full payments Their reason: I exceeded their limit. I stayed in 5 star JW Marriott in Delhi for 5 days, no one called This is insulting
Stayed 4 nights in Nov 2023

6/10 Okay

Joson

Stayed 12 nights in Oct 2023

6/10 Okay

Lim

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Was surprised that hotel guests were not allowed into the indoor sports area. Was told that it was only for members. Then you should not highlight it on your website
Stayed 5 nights in Oct 2023

10/10 Excellent

reena

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer Service is excellent. Right from you enter they make you feel special. We have visited the place before a few times and they remember us,call us by names,they know our preferences. It feels like coming home. A special shoutout to Anjali,Shyam and entire service team. At breakfast buffet,the team makes ur morning beautiful by their beyond excellence client experience. Housekeeping may use a little inspiration from their counterparts. To sum it up this place is home away from home for us
Stayed 2 nights in Aug 2023
Response from Gift City Club & Business Center on 11 Aug 2023
Dear Reena,Thank you for your kind words and for recognizing our excellent customer service. We strive to provide a personalized and welcoming experience for our guests, and we are glad that you feel special and at home when you visit us. We appreciate your compliments on our breakfast buffet and will certainly share your positive comments with Anjali, Shyam, and the entire service team. Regarding housekeeping, we understand your feedback and will make sure to provide them with the necessary inspiration to enhance their service. We look forward to welcome you back.Warm Regards,Devendra SinghGeneral Manager

2/10 Terrible

Neha

4/10 Poor

Ben

Stayed 1 night in Feb 2022
Response from Devendra Singh on 17 Apr 2024
Dear Guest,Greetings from The Gift City Club, a member of Radisson Individuals.Please reach out to us at info@giftcityclub.com or call on 6359700109 for sharing your feedback in detail.Warm Regards, Devendra SinghGeneral Manager

10/10 Excellent

Nicholas, Croydon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed for 5 nights and much enjoyed my time. The staff were super attentive and would always be there to make sure everything was going well. The property is outside of Gandhinagar in the up-and-coming GIFT City area. The food in the restaurant was great although after 5 days I felt like the menu could have included a few more options. The breakfast buffet was great value and was always well stocked. The rooms are large and comfortable all with balconies and the area is quiet and overlooks surrounding fields. A big thank you to all the staff including Rishikant on the reception, Sustran and Vikash in the Restaurant.
Stayed 7 nights in Jan 2022
Response from Devendra Singh on 17 Apr 2024
Dear Guest,Greetings from The Gift City Club, a member of Radisson Individuals.Thank you for your time for writing us an all-star amazing review, we are glad to know that you really liked hotel's hospitality, amazing food quality, ambiance and our service par excellence.Your appreciation of our hospitality is very encouraging and motivating. I have shared your compliments with entire team for whom it is a tremendous source of inspiration. we are glad that we were able to create special memories whilst you stayed with us.Once again thank you for given feedback and we will eagerly look forward to having you with us soon.Warm Regards, Devendra SinghGeneral Manager

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Room is nice, location is good but buffet food is not all good. Limited food options are available. Do not go for buffet, it is better to go in ala carte. Welcome is also not so good.
Stayed 1 night in Feb 2021
Response from Rajesh Kumar Gupta on 4 Feb 2021
Dear Guest, At the onset please do accept our sincere apologies for the inconveniences caused to you during your recent stay with us. Whilst our endeavor has been to meet your expectations we have on some instances lapsed in doing so. I assure you these lapses are not reflective of our service standards and will be addressed with our team. We truly do wish to have you stay again with us giving us another opportunity to showcase the Gift City Club and Business Center Hospitality standards. To Improve our service we request you to leave your contact number in reply so we can connect with you to understand in detail. Thanks & regards Rajesh General Manager