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Saramsa Resort

3.5 star property
Families create lasting memories on the lively Strip where great food meets entertainment at a resort with arcade games and a playground for kids

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Saramsa Resort on the vibrant Strip is a perfect family getaway. Enjoy a complimentary breakfast buffet, then head to the arcade or playground. The property offers WiFi and dry cleaning/laundry services. Maya's Restaurant serves satisfying meals all day.

Reviews

7.6 out of 10
Good

Popular amenities

  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Business services
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Policies

Check-in

Check-in start time: noon; check-in end time: anytime

Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Visitors who are not citizens of India must obtain an Inner Line Permit (ILP) to enter Sikkim. Each guest must have photocopies of their passport and Indian visa along with the original documents and 2 recent passport-sized photos to receive the permit. Guests can submit these documents at Melli and Rangpo entry checkpoints, Bagdogra Airport's Sikkim Tourism Booth, and Sikkim House in Kolkata or Delhi.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

2 children, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room; children may not be eligible for complimentary breakfast

Rollaway/extra beds are available for INR 2000 per night.

Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Airport shuttle fee: INR 4000 per vehicle (one-way, maximum occupancy 4)
  • Rollaway bed fee: INR 2000 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and mobile payments; cash is not accepted
Mobile payment options include: Google Pay

We should mention

This property does not have any lifts
No pets and no service animals are allowed at this property

Frequently asked questions

Is Saramsa Resort pet-friendly?

No, pets are not allowed at this property.

How much is parking at Saramsa Resort?

Self-parking is free at this property.

What time is check-in at Saramsa Resort?

Check-in start time: noon; check-in end time: anytime.

What time is check-out at Saramsa Resort?

Checkout is at noon.

Does Saramsa Resort provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of INR 4000 per vehicle applies.

Where is Saramsa Resort located?

This family-friendly Gangtok hotel is located near the airport, within 1 mi (2 km) of MG Marg Market, Banjhakri Falls and Ranka Monastery. Namgyal Institute of Tibetology and Flower Exhibition Centre are also within 2 miles (3 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

7.6

Good

8.0

Cleanliness

6.6

Location

7.6

Staff & service

7.8

Property conditions & facilities
Rating 10 - Excellent. 2 out of 7 reviews
Rating 8 - Good. 3 out of 7 reviews
Rating 6 - Okay. 1 out of 7 reviews
Rating 4 - Poor. 0 out of 7 reviews
Rating 2 - Terrible. 1 out of 7 reviews

Reviews

Verified

10/10 Excellent

Venkatasubraman

Liked: Cleanliness, staff & service, room comfort

Nice comfortable day.Very Helpful staff.

A very warm welcoming hotel.good food.Neat & Clean.However we were sold rooms with a Bathtub & the Room didn't have one.But the Staff Hospitality more than made up for it.We enjoyed our stay of 3 nights.
Stayed 2 nights in Oct 2017
Verified

2/10 Terrible

Sribas

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible Terrible Exprience -

Terrible experience. I would prefer to stay at footpath but not in this hotel. List of issues faced: 1. No transportation to CITY - If hotel makes any transportation arrangement, they keep huge amount of commission. 2. None of their power outlet works. Reported to hotel but they could not fix it for any of our 3 rooms. 3. AC doesn't work at all for any room. When approached, they just prolonged and kept us waiting but never fixed it. 4. Most of the time they run short of water. Bathtub doesn't work with lack of hot water. 5. for online reservation, they don't provide any breakfast even though it is clearly mentioned that breakfast included. Very rude front desk, specially hotel manager. Please dont pick this hotel even it is free of cost.
Stayed 2 nights in Jun 2017
Verified

6/10 Okay

sunil

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

overall good food is good

good
Stayed 1 night in May 2017
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful experience

It was great memorable stay well maintained staff is courteous and cooprative
Verified

8/10 Good

paromita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice surroundings

The lobby is really beautiful with breath taking view of d valley and d hills. Hotel staff is good. There continental food is not good. But d Indian cuisine is tasty. One hurdle is its distance from d main town. So one should be ready to shell out Rs. 400 every time they want to make a round trip to MY road and back. The hotel hardly provides its own car for d same. Overall if u want to take fresh air and keep to d serenity then this is one of d best place to stay.
Verified

10/10 Excellent

jayeeta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was really nice. Had a great time. The food was great and Mr. Sandal took care of us very well.. Thank you
Verified

8/10 Good

Arpit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Place and Value for Money

We were there for 3-4 days. The hotel is located at a very nice secluded location away from hassle of the city. The hotel has typical Bhutanese and Sikkimese architecture with beautiful colours. The rooms are quite huge with beautiful views. The hotel staff and owner is quite hospitable and helpful.