Gansu Spa Hotel

"Location is convenient to the subway, so getting around the city is pretty easy. Staff was wonderful always helpful. The breakfast buffet is as good as it gets. Room was luxurious and definitely a good value overall. It would be my top choice for staying in Lanzhou again."

"Because of airplane delay I asked the manager to change my reservation into the next day, he accepted it. This hotel is located at the city center and it is very convenient to have dinner around. Across the street, there is a bus station in which we can go to the south station and wr can get on the express bus. Also breakfast is served."

"The property overall was very nice. However, even if you request and receive a non-smoking room guests are permitted to smoke on your floor. There are ashtrays near the elevator that are used. The smoke smell will certainly leak into your room a bit. We paid for the breakfast through our Expedia booking upfront. However, every morning at the breakfast I was the only one out of our large travel group of 31 (who are mainly of Chinese origin but not living in China) who got hassled every morning to pay. I couldn’t help, but wonder if it was because I am only part Chinese and don’t present as Asian to most. The last breakfast was quite embarrassing in the way that I was treated. But that said we had a really good experience with our room service person for dinner one night. Also, we had hot pot one evening in the hotel restaurant, which we enjoyed and were told we were going to be given a small discount for a reason I am not sure of. I probably would not stay here again given the smoke smell, the distance from night markets, and the breakfast hassle every morning to double pay. "