Gateway National Recreation Area Holidays

First things first: if you're staying less than a week, they will add a nightly surcharge to your bill. This was not listed on Expedia. There is rarely anyone at the front desk. Everything is done electronically. It's really hard to check in by phone, and because of location, coming back at night can feel a little scary. The place is not as well kept up as previous owners had kept it. There are stains in the hall rugs. Photo-sensitive hall lights are late coming on. Two lamps in my room did not work. Don't expect maid service during your stay, nor was the room service all that complete. There were dishes in the dishwasher when I checked in. The HVAC unit is inconsistent. It resets the temperature on its own, so if you like to sleep cold, be prepared to wake up in a sweat.

Breakfast as good as always at Riu Hotels. However, I disappointed having poor quality orange juice in breakfast!!

The location is great, easy subway access and walkable to MSG, Broadway, Korea town. friendly staff made the stay enjoyable as well. What i would improve would be a shower that drains. the sink didnt drain well either.

Charming hotel with a wonderful location and staff. Breakfast at the top was absolutely perfect with stunning view of central park.