I stayed in this hotel a year ago and had an excellent experience. Another in our group did not and went to another hotel.
I came back this year and my experience went from excellent to average. My knocks on this trip are, when we got to our room there was a half drank bottle of ice tea (I’m assuming it was from house keeping) sitting in the middle of our room, no Kleenex in the holder in the bathroom, there was an empty pizza box left in the hallway that sat in the hallway for two days and finally went down to breakfast about 20 minutes after it opened and the chafers were empty and didn’t seem to attended to.
There is some good the location is great. Away from downtown and is a very quiet setting. The desk staff is very friendly and accommodating. Big Buck Brewery right across the parking lot is a great place to unwind after a long drive.
I will probably book somewhere else on my next trip to Gaylord. I’m not writing them off but I will give them some time to regroup.
Larry
於 2024 年 6 月住了 2 晚
2/10 很差
Danielle
親子同遊
2024年6月8日
不滿:整潔度、職員與服務和住宿狀況
I didn’t even stay - I had to take my Kids and leave after being given the same room as someone else, being followed by a cleaning person, and getting a second and very dirty room. Bed full of crumbs. Waiting on a refund…..
Danielle
於 2024 年 6 月住了 1 晚
10/10 優異
Steven
家人同遊
2024年6月5日
讚好:整潔度和職員與服務
The property looks run down. The landscaping is drooping and weedy, the bathroom sink has a large crack in it. It’s clean and orderly though.
Steven
於 2024 年 6 月住了 1 晚
8/10 不錯
Nuvia
家人同遊
2024年6月2日
讚好:職員與服務和設施服務
It was a good stay wish they had better breakfast food the coffee was bad and the juice was watered down way too much the rooms were good but didn't have enough soap and the pool didn't look clean but it was warm but it did need more water in the pool the staff are super nice and helpful great customer service I would come back for sure.
Nuvia
於 2024 年 5 月住了 2 晚
10/10 優異
Austin
2024年6月2日
讚好:整潔度、職員與服務和住宿狀況
Austin
於 2024 年 6 月住了 1 晚
6/10 一般
Tina (Goshen)
伴侶同遊
2024年5月31日
不滿:整潔度和設施服務
The hotel was in a good area. Some updates in place. Just a basic hotel to lay your head. Our bathroom smelled terrible of urine. There is definitely urine in the floor or wall..
Tina
於 2024 年 5 月住了 2 晚
8/10 不錯
Yvonne
伴侶同遊
2024年5月19日
讚好:整潔度、職員與服務、設施服務和住宿狀況
I felt the room was just fine. I would have liked to have the breakfast go till 10. A little later on a weekend would be nice.
Yvonne
於 2024 年 5 月住了 1 晚
8/10 不錯
Karen
2024年5月17日
讚好:整潔度、職員與服務和住宿狀況
Karen
於 2024 年 5 月住了 2 晚
6/10 一般
Connie
2024年5月15日
讚好:整潔度和職員與服務
The room was clean. The bed was very uncomfortable and wore down. You sink to the center .