To be told that one can only check-in at 3pm is simply going overboard. I was alone at 1.30pm for my check-in & was told check-in is 3pm & there are no rooms ready, surely there is One room for me?? After-all, check-out time is 12noon, so there is enough time to clean some rooms to cater for the early birds.
Front office staff not very enthusiastic.