Aalborg Gigantium Arena Hotels

"Fanni was amazing and I really felt at home with all of the staff Thank you for an amazing stay!"

"t"

"Some friendly advice, The location is wonderful, but DO NOT stay here. Spend a few extra dollars and go somewhere else. Problems with this room: 1) UNRELIABLE INTERNET 2) I stepped in a white sticky spot next to the bed 3) No coffee pot (or tea kettle) as advertised and shown in the photo 4) There was no way to get an extra pillow because there was never anybody at the reception desk 5) Mattress cover had SEVERE pilling (fabric bumps) and caused nerve pain in my surgical leg 6) The sheet was too small for the bed. Every time I moved, I would end up directly on the mattress cover 7) There is a spotlight right outside the window and the "curtain " is NOT a blackout panel 8) The TV doesn't work 9)There was a loud hissing sound from the radiator when I turned it on to warm up the room. I ended up turning it off because the sound was NOT normal 10) There was only 1 hanger in the room, and nowhere else to hang clothes, except on the coat hooks Number 11 is on me, just be aware 11) If I didn't have a burner phone that could receive messages, I would have been unable to get in my room. The property sent a message through Expedia, but since I don't have an account, I was unable to access the message. I was also unable to call the phone number posted on the door of the hotel because my phone was not set up to make or receive calls. Thankfully, I did receive a text message from the property so I could get into the building, otherwise I would have lost my money on the booking."

"I received a message asking when I wanted to check in, and I replied that I would arrive around 17:00. I arrived slightly after 17:30 at the provided address and called the number from the message, but received no answer. After finally reaching someone on a different number, communication was difficult as the person seemed stressed. I was then informed that the booking had been overbooked and that I had been moved to a different address. When I arrived at the new address, the property was still under construction. The contact person asked for another hour before the room would be ready; I agreed to give him two hours. I finally received access at approximately 20:30. The room was clearly unfinished, with drilling dust on the floor and curtains that could not be closed. The bathrooms were shared, which had not been made clear beforehand. In addition, construction work continued in other rooms in the same house until around 22:30. "

"Excellent affordable Hotel !"

"Excellent breakfast"

"Very welcoming and friendly staff. Excellent location. "

"Room was clean, no conplains about staff, they were all helpfull. Breakfast was average not a big selection. A lot of the pictures that was advertised by Hotels.com were the pictures of the surrounding are not the hotel itself so they can be a bit misleading. It was too hot in my room."

"The free WiFi worked well. There isn't really a restaurant, but the staff suggesting easy to reach local venues. The room was very clean and tidy with a coffee pod machine. There was no kettle for tea. Be warned that sites and restaurants are often closed Mondays. Breakfast was amazing with loads of options for any diet. "