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Atrium Resort

4.0 star property
Elegant beach hotel and 2 outdoor swimming pools

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your current months are October, 2024 and November, 2024.
October 2024
November 2024

Photo gallery for Atrium Resort

Flat-screen TV
2 outdoor pools, pool loungers
Terrace/patio
Living area
Beach/ocean view

Reviews

8.4 out of 10

Very good

Popular amenities

  • Pool
  • Hot tub
    Hot tub
  • Gym
    Gym
  • Kitchen
    Kitchen
  • Air conditioning
    Air conditioning
  • Parking included
    Parking included
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Room options

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Showing 3 of 8 rooms

View all photos for 2 Bedroom Spa Waterfront Deluxe

Terrace/patio

2 Bedroom Spa Waterfront Deluxe

Highlights

Balcony
Air conditioning
Kitchen
Fridge
Dishwasher
Flat-screen TV
Washer/dryer
2 bedrooms
  • 854 sq ft
  • Sleeps 5
  • 1 Queen Bed and 2 Single Beds

View all photos for 2 Bedroom Spa Deluxe

Terrace/patio

2 Bedroom Spa Deluxe

Highlights

Balcony
Air conditioning
Kitchen
Fridge
Dishwasher
Flat-screen TV
Washer/dryer
2 bedrooms
  • 854 sq ft
  • Sleeps 5
  • 1 Queen Bed and 2 Single Beds

View all photos for 2 Bedroom Superior Waterfront

Iron/ironing board, free WiFi, bed sheets

2 Bedroom Superior Waterfront

Highlights

Balcony
Air conditioning
Kitchen
Fridge
Dishwasher
Flat-screen TV
Washer/dryer
2 bedrooms
  • Sea view
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

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About the area

Map
510 Marine Parade, Biggera Waters, QLD, 4216

What's nearby

  • Harbour Town - 4 min drive
  • Broadwater Parklands - 5 min drive
  • Gold Coast Aquatic Centre - 5 min drive
  • Sea World - 10 min drive
  • Doug Jennings Park - 12 min drive

Getting around

  • Helensvale Station - 12 min drive
  • Cypress Avenue Station - 15 min drive
  • Gold Coast, QLD (OOL-Coolangatta) - 45 min drive

Restaurants

  • ‪McDonald's - ‬4 min drive
  • ‪Hungry Jack's - ‬3 min drive
  • ‪Jamaica Blue - ‬4 min drive
  • ‪The Grand Hotel - ‬2 min drive
  • ‪Zeus Street Greek Harbour Town - ‬5 min drive

About this property

Atrium Resort

Upscale hotel near Cavill Avenue
A terrace, a garden and an arcade/games room are just a few of the amenities provided at Atrium Resort. For some rest and relaxation, visit the sauna or the hot tub. Stay connected with free in-room WiFi, and guests can find other amenities, such as a library and a gym.
You'll also enjoy the following perks during your stay:
  • 2 outdoor pools with sunloungers
  • Free self-parking
  • An outdoor tennis court, a vending machine and free newspapers
  • Luggage storage, a lift and a billiards/pool table
Room features
All guest rooms at Atrium Resort feature comforts, such as air conditioning, as well as
Other amenities include:
  • Kitchens with fridges, dishwashers and microwaves
  • Flat-screen TVs with cable channels
  • Balconies, toasters and stovetops

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free for up to 60 minutes per day

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking

Food and drink

  • 1 restaurant

Things to do

  • 2 outdoor pools
  • Arcade/games room
  • Billiards/pool table
  • Fitness centre
  • Outdoor tennis court
  • Sauna
  • A hot tub
  • Tennis

Family friendly

  • 2 outdoor pools
  • Arcade/games room
  • Kitchen
  • Microwave
  • Fridge
  • Snack bar/deli
  • Washer/dryer

Conveniences

  • Lift
  • Free newspapers in reception
  • Library
  • Vending machine

Guest services

  • Luggage storage
  • No housekeeping
  • Tour/ticket assistance

Outdoors

  • BBQ grill(s)
  • Garden
  • Picnic area
  • Pool sunloungers
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Ceiling fan

Bathroom

  • Shower
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV

Food and drink

  • Dishwasher
  • Electric kettle
  • Kitchen
  • Microwave
  • Fridge
  • Stovetop
  • Toaster

More

  • Iron/ironing board
  • Phone
  • Washer and dryer

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 5 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
Late check-out fee: AUD 50.00

Special check-in instructions

The property charges 1.5 per cent for credit card payments
The front desk is open Monday - Friday (8:00 AM - 5:00 PM) and Saturday - Sunday (8:00 AM - 2:00 PM)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 35.0 per day.
Cots (infant beds) are available for AUD 35.0 per day

Payment types at the property

Important information

Optional extras

  • Late check-out fee: AUD 50.00 (subject to availability)
  • Crib (infant bed) fee: AUD 35.0 per day
  • Rollaway bed fee: AUD 35.0 per day
  • Credit card charges are subject to a surcharge of 1.5 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property is professionally cleaned

We should mention

Only registered guests are allowed in the guestrooms
Free WiFi in public areas is limited to 60 minutes per day
Parking height restrictions apply

National rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Property is also known as

Atrium Resort Biggera Waters
Atrium Biggera Waters
Atrium Resort Hotel
Atrium Resort Biggera Waters
Atrium Resort Hotel Biggera Waters

Frequently asked questions

Does Atrium Resort have a pool?

Yes, this property has 2 outdoor pools.

Is Atrium Resort pet-friendly?

No, pets are not allowed at this property.

How much is parking at Atrium Resort?

Self-parking is free at this property.

What time is check-in at Atrium Resort?

Check-in start time: 2 PM; check-in end time: 5 PM. Late check-in is available during limited hours.

What time is check-out at Atrium Resort?

Checkout is at 10 AM. Late checkout is available for AUD 50.00 (subject to availability).

Where is Atrium Resort located?

Located in Biggera Waters, this beach hotel is within 2 miles (3 km) of Ian Dipple Lagoon, South Stradbroke Island Conservation Park and Harbour Town. Chirn Park and Broadwater Parklands are also within 3 miles (5 km).

Atrium Resort Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 416 out of 1002 reviews" "
Rating 8 - Good. 379 out of 1002 reviews" "
Rating 6 - Okay. 137 out of 1002 reviews" "
Rating 4 - Poor. 46 out of 1002 reviews" "
Rating 2 - Terrible. 24 out of 1002 reviews" "

7.8/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Mick

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay, awesome location. The only issue was the carpark location. The allocated spot was as far as possible from the the room.
Stayed 5 nights in May 2024

10/10 Excellent

Penina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the roof top pool and spa.
Stayed 3 nights in Apr 2024

8/10 Good

Robyn

Stayed 3 nights in Apr 2024

6/10 Okay

Roberto

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall good but not happy with the insects coming in due to no screen protectors. Also while we were there we killed 3 big cockroaches.
Stayed 4 nights in Mar 2024

8/10 Good

Samuel

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the rooftop pool and BBQ. Convenient location. Apartment was comfortable although getting a little worn in places. great view from the balcony.
Stayed 5 nights in Apr 2024

6/10 Okay

Lloyd

Disliked: Cleanliness
Stayed 5 nights in Apr 2024

6/10 Okay

Danielle

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The facilities such as the pools and spas and sauna were fantastic. The location is awesome. However the apartment not so great. Uneven floor boards that stuck up and are hazardous in some spots. The oven was filthy so that made cooking dinner for our family impossible. The closets had so much random crap in them car seats beach buggy boxes of floor boards mis matched and ver few coat hangers. The bathroom draws were full of hair n fluff. The shower was not clean and the shower head needed consistent readjusting. The place mats were all stained n crap the longer was covered in dirt and the living area smelt like urine.
Stayed 5 nights in Mar 2024

6/10 Okay

Brad

Stayed 7 nights in Feb 2024

10/10 Excellent

kevin

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
From check in to residents to parking was all excellent
Stayed 3 nights in Feb 2024

8/10 Good

Gail

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Clean apartment with nice facilities ie pools, spa, sauna, cafe onsite etc
Stayed 4 nights in Jan 2024

8/10 Good

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jan 2024

2/10 Terrible

Karin

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Currently i am undergoing Cancer treatment, and had 1 week off to go away. We stayed in apartment 1E. It was a HEALTH HAZZARD! Broken, mouldy tiles in the bathroom with cockroaches! We paid for a spa room but couldnt use it due to the revolting condition of the bathrooms. The lock on the door was broken (maintenance came to check it but didnt have another lock) bedrooms had no air cond only a fan. Furniture was grubby and my child went to get a blanket out the cupboard that was covered in brown sticky things. This place is not fit for staying in with the bathrooms mouldy and tiles missing. We told reception that $417 a night is really not fair for what we got. I am going to show these photos to relevant people as i believe we were ripped off. I asked for a discount on our stay because it was a health hazzard but told no. If they had any conscience, they would not put an immuno compromised person in a mould and cockroach infested room. We asked to check out but were told we had to pay 3 nights even though we asked after 1 night of stay as thats cancellation policy. DONT STAY HERE!
Stayed 5 nights in Jan 2024

6/10 Okay

Sam

Travelled with family
Liked: Staff & service
Overall this place is ok but it helps to set the expectation that it is more of an apartment (with a pool and restaurant) than a resort. If you’re staying more than 3 nights you will need to BYO toilet paper and shampoo. Rooms are only serviced if you stay more than 8 days. But overall it’s not too bad.
Stayed 7 nights in Dec 2023

2/10 Terrible

Ashley

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Lady at reception was rude and not helpful at all. Air conditioners don’t cool the whole place.
Stayed 3 nights in Jan 2024

10/10 Excellent

steven

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely love the view from our balcony the kid's loved the gaming room and the pools just all round we loved.We could have just stayed there beautiful spot and all the theme parks were close so that's a bonus
Stayed 6 nights in Dec 2023

10/10 Excellent

Damien

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect
Stayed 3 nights in Dec 2023

8/10 Good

Anthony

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thanks for a great stay!
Stayed 5 nights in Dec 2023

6/10 Okay

Simone

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The airconditioning didnt go to the bedrooms, so it was impossible to sleep. We had an athlete who needed a good sleep, so he had to sleep on the floor in the lounge. There was no service, so we had to try to wash towels and replenish things ourselves.
Stayed 4 nights in Dec 2023

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities
Staff friendly and helpful. Facilities fabulous
Stayed 3 nights in Dec 2023

2/10 Terrible

BRETTT

Disliked: Cleanliness, staff & service
I am a Vet with a Government approved Assistance dog ! On booking I call the property to let them know ! The manager flatly refused my booking ! Her actions could have brought the resort a $ 10000 $ fine ! I suggest maybe u should educate the owners and Management as to state and federal law as to assistance and blind dogs in Oz !
Stayed 4 nights in Nov 2023

4/10 Poor

Richard

Disliked: Staff & service, property conditions & facilities
Noisy. Lock broken upon arrival resulting in delay. Shower did not drain.
Stayed 4 nights in Nov 2023

10/10 Excellent

Jessica

Travelled with family
Family friendly
Stayed 4 nights in Nov 2023

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Nov 2023

10/10 Excellent

Daniel

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Loved our recent stay, plenty of room to hang with family, lady running and reception and site was very friendly and helpful... highly recommend.
Stayed 5 nights in Nov 2023

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet place for family close to playground for kids calm beach for young kids, cafe open for breakfast and lunch,
Stayed 3 nights in Oct 2023