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Reviews of BreakFree Beachpoint

3.5 out of 5
BreakFree Beachpoint
Cnr Staghorn Avenue and The Esplanade, Surfers Paradise, QLD

Reviews

8.4

Very good

Rating 10 - Excellent. 89 out of 231 reviews" "
Rating 8 - Good. 101 out of 231 reviews" "
Rating 6 - Okay. 24 out of 231 reviews" "
Rating 4 - Poor. 13 out of 231 reviews" "
Rating 2 - Terrible. 4 out of 231 reviews" "

7.8/10

Cleanliness

8.2/10

Staff & service

8.6/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Troy

Travelled with family
Liked: Cleanliness, property conditions & facilities
Great view, big apartment, clean, highly recommend
Stayed 4 nights in Mar 2024
Response from Nicki Blackley on 3 Apr 2024
We are so pleased to hear that you enjoyed your stay. We look forward to welcoming you back again soon. Kind Regards Nicki Blackley

10/10 Excellent

Stacey

Travelled with family and small children, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Excellent location, right across to the beach. Great coffee just down stairs. Beautiful views from every room of our ocean view apartment. Apartment very spacious, comfortable beds, kitchen had most things you would need. 2 bathrooms was very nice. Pool and bbq area was lovely. Would definitely stay again.
Stayed 6 nights in Mar 2024
Response from Nicki Blackley on 3 Apr 2024
Thanks Stacey for commenting on your recent stay. We look forward to welcoming you back again soon. Kind Regards Nicki Blackley

8/10 Good

Sylvia

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great beach view.
Stayed 5 nights in Feb 2024
Response from Nicki Blackley on 5 Jun 2024
Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,Nicki Blackley

10/10 Excellent

Mohamed Shukri

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The view from this property was amazing, it was clean
Stayed 4 nights in Jan 2024
Response from Nicki Blackley on 6 Feb 2024
Thanks for your lovely kind words. We do hope to welcome you back again soon.

4/10 Poor

Olga

Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
Run-down. Air-conditioning lacking. Horrible, hard-to-get wifi: need to register and become a loyalty program member only to get an unstable internet connection for one device. Elevators constantly out of order: only one of three typically works. Drier no working. Poor provisions: one bath towel per person. Splurge a bit more if you can.
Stayed 3 nights in Jan 2024
Response from Nicki Blackley on 1 Feb 2024
Thanks for taking the time to place your comments. We are sorry to hear that it did not meet your expectations. Yes we have been having issues with the lifts, since the storms from Christmas and New Year We do hope to welcome you back again soon.

4/10 Poor

Alisa

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
This property was very dated, dirty, and bare bones. The bathrooms were old and rusty and one room did not have air conditioning. I would not recommend this to anyone.
Stayed 1 night in Jan 2024
Response from Nicki Blackley on 1 Feb 2024
We are sorry to hear that you didnt enjoy you stay. We don only advertise AC in the lounge-room only, but we do know that the weather has been very hot for us all of late.We do hope to welcome you back again soon.

8/10 Good

Kiran

Travelled with family
Liked: Cleanliness, amenities
Prefect location and very close to beach. Close to paradise centre, restaurants and other facilities. The room lacks cooking and serving amenities. Spa not working during my 7 day stay.
Stayed 7 nights in Jan 2024
Response from Nicki Blackley on 1 Feb 2024
Thanks for taking the time to place your comments. We were having some issues with the Spa, but I believe that it was only down for a few days. I do hope you let reception know of the items you were needing and we do hope to welcome you back again soon.

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Was such a great holiday staff were so friendly thank you so much 10 out of 10
Stayed 13 nights in Dec 2023
Response from Nicki Blackley on 1 Feb 2024
Thanks for your lovely kind words. We do look forward to welcoming you back again soon.

10/10 Excellent

Mylen

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Loved it
Stayed 5 nights in Dec 2023
Response from Nicki Blackley on 1 Feb 2024
Thanks, look forward to welcoming you back again soon

8/10 Good

Jenni

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Fabulous property - so close to all you need. Facilities are fantastic and very clean. Only complaint was the room was sold as ‘air-conditioned’. However there was only air in the living space not in the bedrooms. It was very warm at night even with the ceiling fans on full speed. Expedia need to change to show air conditioning not in bedrooms. This was for room 15D. May not be for all rooms - but best to check when booking. Otherwise our stay was wonderful and we have no complaints! Thank you for such a lovely stay.
Stayed 6 nights in Dec 2023
Response from Nicki Blackley on 1 Feb 2024
Thanks for taking the time to place your comments. We do only advertise AC in the lounge-room only. I am sorry if this was not the case. We look forward to welcoming you back again soon.

8/10 Good

Mitchell

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Oct 2023

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This is a convenient, clean and fresh apartment. Easy to walk to the centre of Surfers.
Stayed 4 nights in Oct 2023

8/10 Good

Melissa

Stayed 3 nights in Oct 2023

8/10 Good

Alexander

Stayed 3 nights in Sep 2023

10/10 Excellent

Kelly

Liked: Cleanliness, property conditions & facilities
The staff were very pleasant, our stay was amazing, the rooms were so spacious and felt very homely. We had everything on hand for sleeping, cooking and recreation. Nicki was so lovely, what a credit to Breakfree. We accidentally found our spare key from previous tenants and handed them him. I can’t wait to come back and enjoy the amazing view… and feel welcomed from the team at Breakfree .. thank you.
Stayed 3 nights in Sep 2023

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
A very close walk to Cavill Ave. Apartment had all family needs.
Stayed 5 nights in Sep 2023

8/10 Good

Yulia

Liked: Cleanliness, property conditions & facilities
not bad hotel even though doesnt look impressive from outside. We got the unit on 16th floor with nice view on the city and the ocean. Unit was clean and cozy.
Stayed 7 nights in Aug 2023

8/10 Good

Sefer

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Overall a good experience. Was a good sized two bed apartment with kitchen and large lounge with nice city views via a big corner balcony. Easy walk to Surfers shops and supermarkets. No noise from other rooms or floors (we were on 11). Lots of street noise with the tram passing directly below, but won't bother anyone use to living in a city. I can see why some reviewers find the place a little "dated." Little things like marks on the walls, some shabby bits of furniture, and some cheap tables/chair (though doesn't seem consistant - one room I visited had much nicer stuff), poorly sealing outside doors (the whistling wind was constant at times), woobly tiles, an oven that took literally an hour to get to heat, and paint over doorjams making them stick let's the place down. Cleanliness was ok, but dishes needed rewashed as they ask the occupants to do so at the end and it was done poorly. A new set of sterilised dishes and cutlery (which were also rather cheap) would be much preferred. Main gripe would be we didn't get the internet codes until five days in, you have to sign up to their "club," to get it, and ultimately had to ask. Similarly the supply of basics like tea/coffee/sugar were minimal and needed to be purchased (along with oil, salt, pepper,etc). In comparison I stayed two nights at what is likely the most budget place in Surfers just prior and had wifi on arrival, daily service, and as many of the basics as I needed (plus snacks!).
Stayed 10 nights in Aug 2023

8/10 Good

Wendy

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We had a 2 bedroom apartment, it was very clean and comfortable. Staff were very welcoming and friendly. Great location, walking distance to shops, beach, restaurants and public transport.
Stayed 7 nights in Aug 2023

8/10 Good

Martha

Liked: Cleanliness, property conditions & facilities
Perfect stay for my family in the 2 bedroom apartment - friendly staff, check in was a breeze and they even helped with bookings for the theme parks; close to tram station, surfers paradise beach, dining, shopping and entertainment areas.. only a hop and skip away from the beach ~ literally. The apartment had everything we needed, so spacious and a balcony with a view. May only need to add a TV in the room/s as well..
Stayed 7 nights in Jul 2023

10/10 Excellent

Emlyn

Travelled with family
Liked: Cleanliness, room comfort
We’ll appointed and centrally located
The apartment had everything required for a comfortable stay. Located a 5 minute walk to the centre of Surfers, this is an ideal location to enjoy a Gold Coast holiday.
Stayed 7 nights in Jul 2023

10/10 Excellent

Nisanur

Travelled with family, Travelled with family and small children
Liked: Amenities, property conditions & facilities
Perfect location, we booked a city view apartment and still got access to the beautiful views of the ocean! My children loved the indoor heated pool and spa which was perfect for the cooler days. Pools tiles need a deep clean however did not stop us from using the amenities. Room is well equipped with everything you need! Blankets do require a wash as we noticed stains on our blankets however sheets and towels were clean. Foxtell kept the children entertained while we were not roaming the streets of surfers paradise. I loved having access to the washing machine and dryer which meant I didn't need to pack alot of clothing. We felt safe and welcomed and were greeted by friendly staff. Thankyou Breakfree!
Stayed 6 nights in Jul 2023

10/10 Excellent

Muhammad Happy Muhammad Hafizuddin

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The location was awesome and close to transportation. The staff was very friendly and helpful too.
Stayed 7 nights in Jun 2023

10/10 Excellent

Julie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The rooms were clean and spacious. Loved the ocean view from each room.
Stayed 5 nights in May 2023

10/10 Excellent

Sheryl

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We’ve stayed at Breakfree Beachpoint previously and decided to come back. We love it as it’s close to shops, dining and easy access to the beach. We’ll be back again!
Stayed 6 nights in May 2023

8/10 Good

Bernadette

Stayed 5 nights in Apr 2023

8/10 Good

Rhia

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
It was a spacious room and had all we needed including a view that was spectacular. The carparking was extremely difficult to navigate in a larger car! We would definitely stay here again.
Stayed 5 nights in Mar 2023

6/10 Okay

Jessica

Travelled with family
Disliked: Cleanliness, room comfort
Needs a good scrub
Unfortunately our 2 bedroom apartment could have done with a good scrub. It had an overall grimey feel, a lot of mould & deterioration. We had to clean the fans & aircon prior to use as they were coated in dust/dirt. Not enough consumables provided i.e sink plugs, tissues, detergent. Very convenient location but wouldnt stay here again
Stayed 5 nights in Mar 2023
Response from Nicki Blackley on 4 Apr 2023
Thanks for taking the time to place your comments. I am sorry to hear about your issues on arrival. I do hope that you let reception know so they could come back to fix the issues. We do that you did enjoy your holiday and we do hope to welcome you back again

10/10 Excellent

Tian

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Big spacious apartments on the beach. Directly across From lifeguards. Hard to choose where to swim as the ocean was beautiful but the hotel pool was also nice and clean with well maintained relaxing gardens. The apartment was dated, but large and clean. We were really happy staying here and would definitely stay again. Lee on the front desk was so helpful and really helped us out with accomodating our group.
Stayed 3 nights in Mar 2023
Response from Nicki Blackley on 4 Apr 2023
Thanks Tian for your lovely kind words.We are pleased to hear that you enjoyed your stay, and we look forward to welcoming you back again soon.

8/10 Good

MONIQUE

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Our group of travellers was quite large - booking 3 apartments. All apartments were very different from the next. Ours was modern, clean, mint condition, well styled etc. loved it! It also had split systems in all bedrooms and entertaining space which was fantastic!! The others look like they needed a little update and at the least required better couches and split systems in bedrooms. The property was great though! Well Located, clean, all the main things needed for a stay away, and lovely reception too. A gym would’ve been great also. But I can’t complain. It was great also due to not being a mega large property - the lifts were easy to catch and didn’t mean waiting for long periods Of time etc. loved it overall! Ps. The best part was the clear beach views!! From all apartments 👏👏
Stayed 7 nights in Jan 2023
Response from Nicki Blackley on 4 Apr 2023
Thanks for taking the time to place your comments. All the units are owned by individual owners so they are all different. They all dont have AC in the bedrooms. We are glad to hear that you enjoyed your stay and look forward to welcoming you back again soon.

8/10 Good

Natalie

Travelled with family
Liked: Cleanliness, room comfort
Was great and had a good city view
Stayed 4 nights in Jan 2023

10/10 Excellent

Lachlan Philip

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Second stay here and once again it did not disappoint! Amazing views friendly staff
Stayed 7 nights in Dec 2022

8/10 Good

Kelly

Liked: Cleanliness, amenities, property conditions & facilities

10/10 Excellent

MOHAMED AL

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good location and nice view
Stayed 2 nights in Aug 2022

8/10 Good

Ben

Travelled with family
Liked: Cleanliness, property conditions & facilities
great place to stay. The only downside was that the wifi did not work for the duration of the trip.
Stayed 5 nights in Jul 2022
Response from Nicki Blackley on 4 Aug 2022
Thanks for taking the time to place your comments. I am sorry to hear that their was a problem with the Wi- Fi. We do hope to welcome you back again soon. Regards Nicki Blackley

8/10 Good

Meng Chiah, Singapore

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room is very spacious. Most of the amenities is available. The washing & drying machines is an added plus points.
Stayed 3 nights in Jul 2022
Response from Nicki Blackley on 4 Aug 2022
Thanks for your lovely kind words. We look forward to welcoming you back soon. Regards Nicki Blackley

6/10 Okay

Sylvia

Stayed 11 nights in Jun 2022
Response from Nicki Blackley on 18 Jul 2022
Thanks for taking the time to score your stay. We do hope to welcome you back again soon. Kind Regards Nicki Blackley

8/10 Good

Leonie

Liked: Cleanliness, amenities, property conditions & facilities
We enjoyed our stay. The lady at reception was lovely and very helpful.
Stayed 7 nights in Jun 2022
Response from Nicki Blackley on 18 Jul 2022
Thanks for taking the time to place your comments. We do hope to welcome you back. Kind Regards Nicki Blackley

8/10 Good

Zachary

Travelled with group
Liked: Cleanliness, room comfort
Solid Breakfree
Solid 3 star offering. Nothing flash just a place to stay close to surfers paradise. Apartment ok, clean.
Stayed 5 nights in Jun 2022
Response from Nicki Blackley on 21 Jun 2022
Thanks for taking the time to score your stay. We do hope that you enjoyed your stay.

8/10 Good

Maureen

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We loved our stay here
Stayed 7 nights in May 2022
Response from Nicki Blackley on 21 Jun 2022
We are so glad to see that you enjoyed your stay. We look forward to welcoming you back.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
A great family holiday
A great location. Clean and comfortable with good facilities. Friendly and helpful staff
Stayed 5 nights in Apr 2022
Response from Nicki Blackley on 21 Jun 2022
Wow we are so pleased to see that you enjoyed your stay, and we look forward to welcoming you back.

8/10 Good

Nichole

Travelled with family
Liked: Cleanliness, amenities
Good location, safe property. Would be good if some furniture was updated as was not comfortable.
Stayed 7 nights in Apr 2022

8/10 Good

Darren

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very clean and comfortable stay. Courteous, friendly and professional staff.
Stayed 2 nights in Dec 2021
Response from Nicki Blackley on 12 Jan 2022
Thanks for your lovely kind words. We are so pleased to hear that you enjoyed your stay. We look forward to welcoming you back. Kind Regards Nicki Blackley

10/10 Excellent

Evelyn

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I was greeted by friendly staff at reception upon first checking-in. The apartment had views which were magical. The kitchen contained everything that we needed for the stay.
Stayed 3 nights in Dec 2021
Response from Nicki Blackley on 14 Dec 2021
Thanks for your lovely kind words. We are so pleased to hear that you enjoyed your stay. We look forward to welcoming you back. Kind Regards Nicki Blackley

10/10 Excellent

Janine

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Apartment was well set out and having a top floor view was amazing.
Stayed 2 nights in Sep 2021

8/10 Good

Garnet

Business traveller
Liked: Cleanliness, room comfort
Good value in Surfers Paradise
Room spacious, modern and clean. Especially liked the Foxtel TV inclusion. Right near the beach on the northern end of Surfers Paradise. Quieter location than in the heart of SP. New Meriton being constructed next door but not too bad - noise wise. Overall very good value.
Stayed 5 nights in Sep 2021

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Short break at Gold Coast
The location is good, very close to shops & restaurants. The apartment is very comfortable and well furnished. The only negative thing is that the air-condition is on a 2hr timer; how inconvenient and inconsiderate it is having to get up in the middle of the night to restart the air-con every two hrs!!!
Stayed 4 nights in Jul 2021
Response from Nicki Blackley on 20 Jul 2021
Thanks for taking the time to place your comments. I am sorry to hear that you AC had a timer, yes some of the apartments do, as you can imagine owners like to keep the cost down, so they don't have to increase the rate. We do hope to welcome you back.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We had a great stay, the unit was clean and had an uninterrupted view of the ocean off the narrow but wrap around balcony (11J). It had a modern kitchen with full size fridge, microwave, kettle, plates, cups etc. 2 bedrooms (1x King and 2 x single beds) and each bedroom had its own bathroom with modern shower and toilet which we found great with 2 teenagers (note: no bath). The unit has been updated although clearly an older building originally. Comfy lounge and airchairs, TV and Foxtel unit which gave a selection of movies when needed. Wi fi was available but we didnt use it so cant comment on speed etc. The carpark underneath the building was very tight in areas but included with unit so can't complain. It has an indoor heated pool, spa and sauna and an outdoor pool as well. There is also a drink vending machine in reception but no food. Starter pack of small milk, tea and coffee were included. Reverse cycle air con in lounge area only but we found the rooms quite warm at night anyway (July) Basic fans in bedrooms and windows open slightly for breeze. Unsure how cool it would be in summer. No flyscreens/security screens on windows or doors. Had a modern washing machine and dryer, ironing board and iron which all came in handy. Overall a great unit, would definitely stay again, reception was lovely and helpful also. Walking distance to cafes and Cavill Ave. Only negative, ocean seemed loud at night but we came from regional area. Patrolled beach across road was very handy.
Stayed 3 nights in Jul 2021

8/10 Good

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 6 nights in May 2021
Response from Nicki Blackley on 22 Jul 2021
Thanks for giving us a rating. We hope you enjoyed your stay.

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Location and sea view. Aaaaaaaaaaaaaaaaaa No more
Stayed 4 nights in Apr 2021
Response from nicki Blackley on 12 Apr 2021
Thanks for taking the time to give us a star rating. We are so pleased to see that you enjoyed your stay. We look forward to welcoming you back. Kind regards Nicki Blackley