Palazzo Colonnades in Surfers Paradise welcomes families and solo travelers. Enjoy the sauna, outdoor pool with sun loungers and umbrellas, and free WiFi. The property features an arcade room and library. Attentive staff offer praised dry cleaning services.
Located near the beach, Palazzo Colonnades is in Surfers Paradise, a neighbourhood in Gold Coast. Cavill Avenue and Pacific Fair Shopping Centre are worth exploring if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Currumbin Wildlife Sanctuary and Wet'n'Wild Gold Coast. Surfers Paradise Beach and SkyPoint Observation Deck are two other places to visit that come recommended. Visit our Gold Coast travel guide
This smoke-free aparthotel features an outdoor pool, a fitness centre and a sauna. Free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities and an arcade/games room are on-site. Each apartment provides a kitchen with a fridge, an oven, a stovetop and a microwave. For a bit of entertainment, an LCD TV comes with cable channels, and guests can also appreciate conveniences, such as a washer/dryer and a coffee/tea maker. Housekeeping is available on request.
Palazzo Colonnades offers 66 air-conditioned accommodations with washers/dryers and coffee/tea makers. Rooms open to balconies. Each accommodation is individually furnished and decorated. Accommodation at this 4-star aparthotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include a shower, complimentary toiletries and hairdryers.
Guests can surf the web using complimentary wireless Internet access. LCD televisions come with cable channels. Housekeeping is provided on request.
Recreational amenities at the aparthotel include an outdoor pool, a sauna and a fitness centre.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Stair-free path to entrance
Smoke-free property
Services and conveniences
Housekeeping on request
Iron/ironing board
Luggage storage
Tour and ticket assistance
Vending machine
Things to do
Arcade/game room
Billiards/pool table
Gym
Table tennis
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
Fire extinguisher
General
1 building
10 floors
66 units
Built in 2000
Garden
Housekeeping (on request)
Individual decor
Individual furnishings
Policies
Check-in
Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Minimum check-in age - 18
Check-out
Check-out before 10 AM
Late check-out subject to availability
A late check-out fee will be charged
Special check-in instructions
The property charges 1.5 per cent for credit card payments
The front desk is open Monday - Friday (9:00 AM - 5:00 PM) and Saturday - Sunday (9:00 AM - 12:30 PM)
Guests will receive an email within 24 hours before arrival with check-in instructions and lockbox information; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk, lockbox
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
Rollaway/extra beds are available for AUD 40.0 per night.
Cots (infant beds) are available for AUD 15.0 per night
Payment types at the property
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Deposit: AUD 200 per accommodation, per stay
We have included all charges provided to us by the property.
Optional extras
Late check-out is available for a fee (subject to availability)
Cleaning/housekeeping/linen are available for an additional fee
Crib (infant bed) fee: AUD 15.0 per night
Rollaway bed fee: AUD 40.0 per night
Credit card charges are subject to a surcharge of 1.5 per cent
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
We should mention
Pool access available from 7:00 AM to 9:00 PM
Property is also known as
Palazzo Colonnades Apartment Surfers Paradise
Palazzo Colonnades Apartment
Palazzo Colonnades Surfers Paradise
Palazzo Colonnades
Palazzo Colonnades Gold Coast/Surfers Paradise
Palazzo Colonnades Hotel Surfers Paradise
Palazzo Colonnades Aparthotel
Palazzo Colonnades Surfers Paradise
Palazzo Colonnades Aparthotel Surfers Paradise
Frequently asked questions
Does Palazzo Colonnades have a pool?
Yes, this property has an outdoor pool. Pool access is from 7:00 AM to 9:00 PM.
Is Palazzo Colonnades pet-friendly?
No, only service animals are welcome at the property.
How much is parking at Palazzo Colonnades?
Self-parking is free at this property.
What time is check-in at Palazzo Colonnades?
Check-in start time: 2:00 PM; check-in end time: anytime.
What time is check-out at Palazzo Colonnades?
Checkout is at 10 AM. Late checkout is available for a fee (subject to availability).
Does Palazzo Colonnades provide a shuttle to the airport?
Yes, there's an airport shuttle.
Where is Palazzo Colonnades located?
This family-friendly Gold Coast aparthotel is located near the beach, within a 10-minute walk of SkyPoint Observation Deck and Surfers Paradise Beach. Cavill Avenue and Gold Coast Convention and Exhibition Centre are also within 2 mi (3 km). Florida Gardens station is 11 minutes by foot and Cypress Avenue Station is 18 minutes.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Palazzo Colonnades Reviews
8.4
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.2
Cleanliness
8.8
Location
8.6
Staff & service
8.0
Property conditions & facilities
Rating 10 - Excellent. 435 out of 1024 reviews
10 - Excellent
435
Rating 8 - Good. 387 out of 1024 reviews
8 - Good
387
Rating 6 - Okay. 129 out of 1024 reviews
6 - Okay
129
Rating 4 - Poor. 48 out of 1024 reviews
4 - Poor
48
Rating 2 - Terrible. 25 out of 1024 reviews
2 - Terrible
25
Reviews
10/10 Excellent
Beverley
7 Nov 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Lovely location and friendly staff
Beverley
Stayed 3 nights in Oct 2025
10/10 Excellent
Katrina
27 Dec 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Room was clean but I have to say - kitchen and living room need an update. Otherwise, absolutely happy with our stay. Location is convenient. Nice pool! Would stay here again.
Katrina
Stayed 1 night in Dec 2025
8/10 Good
Jenny
30 Nov 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Amazing location, clean room and amenties were exactly as described. We will be back!
Jenny
Stayed 1 night in Nov 2025
10/10 Excellent
Andrew
4 Oct 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
We stayed there for a week and it was great. It was myself and my two teenage daughters. Spacious, great amenities, easy walk to cavill avenue 10 mins, 5 mins to beach. Great pool and wifi always worked. Will stay again!!
Andrew
Stayed 6 nights in Sep 2025
8/10 Good
Faisel
14 Oct 2025
Liked: Cleanliness, room comfort, communication
Lovely balcony view. Lovely bedroom and tidy kitchen. Clean apartment.
Faisel
Stayed 3 nights in Oct 2025
8/10 Good
Alan
31 Aug 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Spacious rooms with great amenities and kitchen ware. Good size easily accessible car park. Very central location convenient to restaurants, beach and tram stop. Lady at reception was very friendly and helpful, and checking in and out was a breeze.
Alan
Stayed 1 night in Aug 2025
8/10 Good
Juergen
5 May 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location, close to beach, entertainment, public transport and shopping.
The property is well presented clean and has secured parking.
Juergen
Stayed 2 nights in May 2025
10/10 Excellent
Lynette
7 Sept 2024
Liked: Cleanliness, property conditions & facilities, communication
Always an excellent stay…have been here many times and find it extremely comfortable😁
Lynette
Stayed 14 nights in Jul 2024
8/10 Good
Alannah
8 Oct 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
excellent location
Alannah
Stayed 3 nights in Sep 2024
8/10 Good
Bethan
20 Feb 2025
Liked: Cleanliness, communication
Great property for the money. It’s a little dated but the room was clean enough and the staff were super friendly and accommodating.
Bethan
Stayed 5 nights in Feb 2025
8/10 Good
Brian
14 Jan 2024
Liked: Cleanliness, amenities, communication
Great location
Brian
Stayed 10 nights in Jan 2024
10/10 Excellent
Alison
1 Dec 2024
Liked: Cleanliness, property conditions & facilities, communication
Great location, large room with plenty of seating and comfortable bed. Self check-in instructions to save time and all for a very reasonable price. Will definitely be staying here again
Alison
Stayed 1 night in Nov 2024
10/10 Excellent
Sebreena
20 Sept 2023
Liked: Cleanliness, amenities, property conditions & facilities, communication
Loved the location and how easy to get to anywhere
Sebreena
Stayed 3 nights in Jun 2023
8/10 Good
Stephen
30 Apr 2025
Liked: Cleanliness, room comfort, communication
Spacious room, great views of river and sunset. Furniture was old and tatty.
Stephen
Stayed 7 nights in Apr 2025
10/10 Excellent
Derek
1 Jul 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
Property a bit dated but excellent value for money, friendly staff and good location
Derek
Stayed 6 nights in Jun 2024
6/10 Okay
Taryn
25 Jan 2025
Liked: Communication
The property is very dated and needs a good refresh. It's in a very convenient location and the reception staff were very friendly, helpful and accommodating.
Taryn
Stayed 3 nights in Jan 2025
10/10 Excellent
Amelie
31 Mar 2024
Liked: Cleanliness, property conditions & facilities, communication
lovley place , good location - lots of things in walking distance(beach,sky point, town center, tram...) & nice pool open for long time. quiet area , felt safe :)
Amelie
Stayed 6 nights in Mar 2024
10/10 Excellent
Marie
14 Nov 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
Very clean very accessible and lovely friendly staff that didn’t put a false face on for the customer.
Our room had a lovely view from the balcony on 7th foor perfect for watching the storms. Id definitely recommend staying here.
Marie
Stayed 2 nights in Nov 2024
10/10 Excellent
Susan
16 Mar 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
The reception staff went above and beyond to help with my stay.
Susan
Stayed 4 nights in Mar 2024
8/10 Good
Dora
10 Oct 2023
Liked: Cleanliness, amenities, communication
I liked the pool and spa. Also, we enjoyed the size of the balcony with the view.
Dora
Stayed 5 nights in Sep 2023
8/10 Good
Dhanesh
6 Feb 2025
Liked: Cleanliness, amenities, communication
Stayed 3 nights. Very good reception and customer service by the team.
The apartment I was in felt weathered. But definitely decent.
Thanks to the front desk team for making the stay a good one.
Dhanesh
Stayed 3 nights in Jan 2025
10/10 Excellent
Brian
1 Oct 2023
Liked: Cleanliness, property conditions & facilities, communication
Very good staff were great apartment good size nice swimming pool & spa
Condition of building good &outbside area's
Tram station close Beaches shopping night life
All very close
Will stay there again for sure
Brian M
Brian
Stayed 20 nights in Sep 2023
10/10 Excellent
Nicholas
16 Jan 2024
Liked: Cleanliness, room comfort, communication
Convenient located
Spacious, clean and conveniently located. Palazzo staff were super
Nicholas
Stayed 7 nights in Jan 2024
10/10 Excellent
Bruce
20 Sept 2023
Liked: Cleanliness, amenities, property conditions & facilities, communication
Modern , great room facilities, right next to Grail station, staff very helpful- my second visit and I will go back again
Bruce
Stayed 8 nights in Sep 2023
10/10 Excellent
Carmen
21 Sept 2023
Liked: Cleanliness, property conditions & facilities, communication
The location was great you could walk to surfers paradise. The room was clean and modern.