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Reviews of Vista Castillo Hotel

2.5 out of 5
Vista Castillo Hotel
kilometro 5 de la entrada 700 metros sur, Golfito, puntarenas

Reviews

8.6

Excellent

Rating 10 - Excellent. 7 out of 13 reviews" "
Rating 8 - Good. 5 out of 13 reviews" "
Rating 6 - Okay. 0 out of 13 reviews" "
Rating 4 - Poor. 0 out of 13 reviews" "
Rating 2 - Terrible. 1 out of 13 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

10/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jose

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service and accomodations.
The local host Denier was more than accommodating, I would return because of his management skills, you can tell he likes to run a happy and friendly, secure hotel. Excellent service, great food. The place is clean, quiet, right by the Gulf with a dock and a pool. At the moment The restaurant was closed but we did have the included breakfast. The room was comfortable, A/C, TV, wifi available too(since phone reception is a bit tricky), refrigerator (there also more basic options on other rooms). The street to get there from the main road is not paved, about 1km but not bad.There are parking spots in front of the location and one with a gate the he was kind enough to let us use. Covid measures are followed. You can spot a lot of birds, fish and even turtles from there. I would definitively return.
Stayed 1 night in Oct 2021

8/10 Good

Verified traveller

Stayed 1 night in Jan 2021

10/10 Excellent

Andrei

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is right on the water with many sea view terraces to enjoy the stunning sunsets. The property is newly renovated. The pool is brand new. The hospitality of the hosts is immense. They went above and beyond to accommodate all my needs. Thank you so much!!!
Stayed 3 nights in Jan 2021
Response from Staff on 28 Jan 2021
Thanks for the great review look forward to seeing you soon

8/10 Good

PETER

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The owner was friendly and welcoming.
Stayed 1 night in Dec 2020
Response from ownership on 23 Jan 2021
Thank you

8/10 Good

Oscar, San José, Costa Rica

Business traveller
Liked: Cleanliness
The place is nice, near the sea. The roads are OK.
Stayed 1 night in Jan 2021
Response from staff on 7 Jan 2021
Thank you we look forward to seeing you again

10/10 Excellent

Nikki, Aurora

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location directly on water. Great pool.
Stayed 1 night in Sep 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2020

10/10 Excellent

Max D

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
cobro extra en comparacion pagina
Lo unico malo es que nos cobraron más de lo que decia la página, coloque la opción pagar en el hotel y no me parece que cobren más de lo que se pactó.
Stayed 1 night in Oct 2020
Response from Management on 2 Nov 2020
Ordenado por la confusión sobre los costos adicionales, algunos proveedores de hoteles no cobran el impuesto al IVA y dejan que el hotel recaude los costos adicionales. estamos trabajando para asegurarnos de que todo esté incluido en el sitio web. gracias, esperamos verte nuevamente Personal del hotel

8/10 Good

Franklin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy buena opción en Golfito
Aunque el hotel no está en el centro de Golfito, está muy cerca, a solo 7 minutos en auto. Tiene vistas muy bonitas al golfo. Las habitacion muy limpia, se nota que se preocupan por eso. Buen desayuno además.
Stayed 1 night in Sep 2020
Response from Management on 21 Oct 2020
Thank you very much we look forward to having you stay again muchas gracias, esperamos que se quede de nuevo

8/10 Good

Victor

Liked: Cleanliness, property conditions & facilities, room comfort
Perfecto
Lugar perfecto para descansar, hermoso paisaje, entendible las limitantes por pandemia, sin embargo el hotel está impecable.
Stayed 1 night in Aug 2020
Response from Management on 21 Aug 2020
gracias, estamos trabajando para brindar el mejor servicio posible durante la pandemia. Nos alegra que haya disfrutado de su estadía, esperamos verlo nuevamente

10/10 Excellent

Dayra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relajación
La hospitalidad de Ros es excelente. Altamente recomendado para darse una vuelta por golfito.
Stayed 1 night in Jun 2020
Response from Rose on 18 Aug 2020
You took beautiful pictures, hope to see you again!

10/10 Excellent

Tatiana, San Jose, Costa Rica

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
El hotel tiene muy bonitas habitaciones, tranquilas, con baño privado, aire acondicionado pero no tienen tv. La tv se encuentra en la sala de espera o living room. Ademas, las instalaciones son seguras, limpias, tranquilas y acogedoras. El desayuno es un servicio continental (basico de pan, huevos y tocino, cafe o jugo). Posee un muello que puede pasar el rato al lado del mar y ver muchos peces pequeños. En la parte superior hay una terraza donde se puede ver el atardecer y sentarse a disfrutar del sol y la vista. El atencion al cliente es buena, agradable y si necesitas algo te ayudan.
Stayed 1 night in Jun 2020
Response from Jen on 18 Aug 2020
Thank you, we are still new and your feedback is greatly welcome. I look forward to seeing you again

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
quizás fue por un mal entendido, pero llego al sitio, y estaba cerrado, ya que la reserva ya estaba pagado me dejaron hospedar. realmente un desastre, ya que ni agua hubo en la mañana en la habitación, me aclararon que no pueden servir desayuno ya que estaban aun cerrados (lo entiendo pero porque se cobra)
Stayed 1 night in Jun 2020
Response from Jason on 29 Jun 2020
perdón por la mala experiencia, intentamos permanecer abiertos durante estos tiempos difíciles, lamentablemente no estamos en el sitio debido a restricciones fronterizas