While check-in and location were great, we found a few piles of animal feces in the upstairs, the showers were not cleaned and had hairs on them, and all of the rooms were not vacuumed and trash was not disposed of. Upon request to have someone clean the place, we were told that it would have to be the next day. We did not want to stay in a place that had feces on the floor and had clearly not been cleaned, so we were forced to book another hotel in the area after the management advised there was no place to relocate us to. They also did not want to reimburse us for the stays that we had to pay for. While the cleaning fee was reimbursed, we still did not have any way to spend time with our family together which we were desperately needing. Overall the experience was awful, I would not recommend this property manager Vacasa and their listings to ANYONE. You requested a review, here it is.
The person that did come the next day to clean was very kind and apologized greatly for the issues we experienced.