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山頂餐廳汽車旅館的評價

2.5 out of 5
山頂餐廳汽車旅館
131 Madawaska Rd, Grand Falls, NB

評價

8.8

優異

10 分評分，優異；931 則評價中有 491 則" "
8 分評分，不錯；931 則評價中有 326 則" "
6 分評分，一般；931 則評價中有 72 則" "
4 分評分，欠佳；931 則評價中有 26 則" "
2 分評分，很差；931 則評價中有 16 則" "

9.2/10 

整潔度

9.4/10 

職員與服務

8.8/10 

設施服務

8.6/10 

住宿狀況

8.6/10 

環保程度

評價

6/10 一般

Timothy

伴侶同遊
讚好：整潔度和職員與服務
Clean and budget friendly but dated and in need of some tender loving care. No glasses or cups in the room.
於 2024 年 5 月住了 1 晚

10/10 優異

Lucy

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 5 月住了 1 晚
Chad Ouellette 於 2024年5月28日的回應
We're glad you enjoyed your stay here with us! We do hope to see you stay here with us again sometime in the near-future! :)

10/10 優異

Joyce

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 5 月住了 1 晚
Chad Ouellette 於 2024年5月27日的回應
We're glad you enjoyed your stay here with us! We hope to see you stay here with us again sometime in the near-future! :)

6/10 一般

Theresa

The TV in the room could have been a bigger size. It looked like a monitor for a computer. Sad.
於 2024 年 5 月住了 1 晚
Chad Ouellette 於 2024年5月26日的回應
We do apologize for the inconvenience this may have caused you... We will try to address this issue accordingly.

10/10 優異

NELSON

讚好：整潔度和職員與服務
於 2024 年 5 月住了 1 晚
Chad Ouellette 於 2024年5月22日的回應
We're glad you enjoyed your stay here with us! We hope to see you stay here with us again sometime in the near-future! :)

10/10 優異

France

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Petit motel bien équipé (cafetière, micro ondes, frigo), lit très confortable. Bien situé pour aller manger une bouchée au resto de l'endroit ou dans les petits restos du village. Idéalement, demandez une chambre dans le fonds car au bord de la route c'est un peu plus bruyant. Bon endroit pour une ou deux nuits...balcon pour profiter de la vue sur la rivière.
於 2024 年 5 月住了 1 晚
Chad Ouellette 於 2024年5月22日的回應
Nous sommes heureux que vous ayez apprécié votre séjour ici avec nous ! Nous espérons vous voir séjourner à nouveau ici avec nous dans un avenir proche ! :)

10/10 優異

Norman

家人同遊
讚好：整潔度、職員與服務和住宿狀況
Great views
於 2024 年 5 月住了 1 晚
Chad Ouellette 於 2024年5月20日的回應
We're glad you enjoyed your stay here with us! We do look forward to seeing you stay here with us again sometime in the near-future! :)

10/10 優異

Marc

讚好：整潔度、職員與服務和住宿狀況
Good place
於 2024 年 5 月住了 1 晚
Chad Ouellette 於 2024年5月22日的回應
We're glad you enjoyed your stay here with us! We hope to see you stay here with us again sometime in the near-future! :)

10/10 優異

Melissa

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 5 月住了 2 晚
Chad Ouellette 於 2024年5月21日的回應
We're glad you enjoyed your stay here with us! We do look forward to potentially see you stay here with us again sometime in the near-future! :)

10/10 優異

Richard

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 5 月住了 2 晚
Chad Ouellette 於 2024年5月20日的回應
We're glad you enjoyed your stay here with us! We do look forward to seeing you stay here with us again sometime in the near-future! :)

8/10 不錯

Andy

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 5 月住了 1 晚
Chad Ouellette 於 2024年5月19日的回應
We're glad you enjoyed your stay here with us! We do look forward to seeing you stay here again with us sometime in the near-future! :)

10/10 優異

Ryan

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
We really enjoyed our stay the onsite restaurant was very convenient and the front desk staff were friendly and helpful. we loved our balcony overlooking the falls, and our only down side was the bed was a bit hard, but otherwise the room was clean and affordable.
於 2024 年 5 月住了 1 晚
Chad Ouellette 於 2024年5月21日的回應
We're glad you enjoyed your stay here with us! We do look forward to seeing you potentially stay here with us again sometime in the near-future! :)

10/10 優異

Eleanor

讚好：整潔度、職員與服務和住宿狀況
Reasonable price
於 2024 年 5 月住了 1 晚
receptionist Aiden 於 2024年5月16日的回應
Thank you for staying with us , glad you liked it , see you on your next trip aroud.

8/10 不錯

Francois

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Well situated on our way.
於 2024 年 5 月住了 1 晚
Chad Ouellette 於 2024年5月15日的回應
We're glad you enjoyed your stay here with us! We do look forward to seeing you stay here with us again sometime in the near-future! :)

8/10 不錯

Jill

讚好：整潔度、職員與服務和住宿狀況
Location, location. The actual Falls were worth seeing. With a viewing platform, tourist bureau and museum nearby made for a nice visit.
於 2024 年 5 月住了 1 晚
Chad Ouellette 於 2024年5月13日的回應
We're glad you enjoyed your stay here with us! We do look forward to seeing you stay here again sometime in the near-future! :)

10/10 優異

Dominic

於 2024 年 5 月住了 1 晚
Chad Ouellette 於 2024年5月13日的回應
We're glad you enjoyed your stay here with us! We do look forward to see you potentially stay here with us again sometime in the near-future! :)

8/10 不錯

Angela

家人同遊
讚好：住宿狀況
It’s our fourth stay. Love the hotel and the restaurant.
於 2024 年 5 月住了 1 晚
Hailey, receptionist 於 2024年5月11日的回應
We're pleased to hear you enjoyed your stay!We hope to see you soon.

6/10 一般

Susan

讚好：整潔度和職員與服務
Parking was awkward, the room was very small, the toilet ran noisily half
於 2024 年 5 月住了 1 晚
Janie, Manager 於 2024年5月7日的回應
We are sorry to hear this.Hope you still like the cleanest and comfort of the room.

10/10 優異

Wynanne (Montreal)

讚好：整潔度、職員與服務、設施服務和住宿狀況
Beautiful view of the falls
於 2024 年 5 月住了 1 晚
Janie, Manager 於 2024年5月6日的回應
thank you for staying with us!we are glade to ear that you enjoy your stay.

10/10 優異

Wayne (Ottawa)

讚好：整潔度、職員與服務和住宿狀況
good place to ssay
於 2024 年 5 月住了 1 晚
Janie, Manager 於 2024年5月7日的回應
Thank you for staying with us.hope to see you your next time around.

10/10 優異

Sarah

讚好：整潔度、職員與服務和住宿狀況
Late check in was really easy, the staff called beforehand to make sure I was able to get sorted when I got here. The rooms are clean and cosy as well.
於 2024 年 5 月住了 1 晚
Chad Ouellette 於 2024年5月5日的回應
We're glad you enjoyed your stay here with us! We're looking forward to seeing you stay here with us again sometime in the near-future! :)

8/10 不錯

Anmol

於 2024 年 5 月住了 1 晚
Natasha, supervisor 於 2024年5月23日的回應
we're happy that you enjoyed your stay with us!:)We do hope to see you again in the near-future!

8/10 不錯

Robyn

讚好：職員與服務
Nice and inexpensive place to stop while traveling.
於 2024 年 4 月住了 1 晚
Janie, Manager 於 2024年4月29日的回應
Glade you liked it !hope to see you back in the near future

2/10 很差

Cheryl

伴侶同遊
不滿：住宿狀況
Although the room was very clean, there were various issues that needed attention in the room. Toilet would not flush, shower water temperature adjustment was broken. The room was dated but very clean. Late check in consisted of a key in an envelope in a mail box. Registration desk was closed and no one to call. We did discuss concerns at checkout, but only an apology and if we stayed again to ask for a different room away from the highway. It was very noisy all night and had vey little sleep! We had room 20 the room closest to the highway and noted there were several other rooms available when we arrived. We booked this hotel room through Expedia! I would not suggest this location and very disappointed with our stay.
於 2024 年 4 月住了 1 晚
Natasha, supervisor 於 2024年4月25日的回應
We're so sorry you had a bad experience, If anything is broken in the room and it's not visible to the eye if the previous clients doesn't tell us there's no way we're able to fix it without knowing. When you book with expedia they choose your room, as soon as you click to book it the reservation automatically goes into a room. If you do ever stop back again in the near-future and you book trough expedia, please give us a call and ask for a room that is further away from the road and we will do our best to help you with your special request!:) However it is written on expedia that we close at 9PM, we do have a late check-in process, incase of any emergencies you can call the front-desk(after 9PM the calls a forwarded to management) or the emergency # that written a little bit everywhere outside or in the rooms. We do apologize again!

8/10 不錯

maureen

伴侶同遊
讚好：整潔度和住宿狀況
It was pleasant and convenient. Hard to reach by telephone, we eventually got through but the call kept dropping.
於 2024 年 4 月住了 1 晚
Chad Ouellette 於 2024年4月21日的回應
We're glad you enjoyed your stay here with us! We do hope to see you stay here with us again, sometime in the near-future! :)

10/10 優異

Jordan

Cool vibe
於 2024 年 4 月住了 1 晚
Natasha, supervisor 於 2024年4月20日的回應
We're super happy that you enjoyed your stay, we do hope to see you again in the near future!!

2/10 很差

James

家人同遊
讚好：整潔度
不滿：職員與服務
Booking through Expedia we chose a room with a Queen bed. Due to my wife’s back and we’re not 20. We have a dog and I entered that when booking. Get to hotel and were told no pet rooms available with a Queen (only have one) and that we would have to pay a pet fee even though our dog is a service dog. Young lady at desk was quite rude about everything and said “we’d have to prove he was a service dog and still pay a fee anyway.” I said I have his service vest and was told “not good enough”. I told her that was illegal and was told “I’d have to modify my attitude”. ???? I’m the guest and had driven 10 hours to get there and my only choices were to take a double bed or contact Expedia to get a refund and go somewhere else. Seriously horrible customer service. We will never go back and will tell everyone we know how we were treated. Terrible. Too bad as we were there last year and did not have the same treatment. She blamed Expedia and me.
於 2024 年 4 月住了 1 晚
Chad Ouellette 於 2024年4月16日的回應
We're terribly sorry to see that your stay here was not up to your expectations. As per policy, when you do reserve a room with us, you would need to call the property to let the hotel staff know about you bringing your pet in a timely manner in-order for us to put you in the room that your requested and per availability. The policy is also written on Expedia's side as well.

10/10 優異

Gary

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The room was super clean. We also had breakfast and supper at the rest of the motel, and the food was amazing! The waitresses serving, 3 we met were very friendly, efficient and fast at their job, speaking fluently French and English. 🙂
於 2024 年 4 月住了 2 晚
Janie, Manager 於 2024年4月15日的回應
Thank you for taking the time to share with us your experience at our facility. we are glade to heard that you have become a regular guest.see you next time around! :)

10/10 優異

Reid

伴侶同遊
Lovely location and great restaurant
於 2024 年 4 月住了 1 晚
Chad Ouellette 於 2024年4月14日的回應
We're glad you enjoyed your stay here with us! We look forward to seeing you stay with us again sometime in the near-future! :)

10/10 優異

Patricia

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The room was very cozy and then having the dining room was such an asset . The food was absolutely delicious . They also supplied the special glasses for the eclipse and it was awesome .I would definitely stay there again
於 2024 年 4 月住了 1 晚
Natasha, supervisor 於 2024年4月10日的回應
We're so glad that you enjoyed your stay, We do hope too see you again in the near-future!!

8/10 不錯

Wendy

讚好：整潔度、職員與服務、設施服務和住宿狀況
We stay here every time we travel through New Brunswick
於 2024 年 4 月住了 1 晚
Natasha, supervisor 於 2024年4月23日的回應
we're glad you enjoyed your stay! we hope to see you n the near-futur!

6/10 一般

Angela

讚好：整潔度和職員與服務
A great stop for an overnight when travelling. Clean and staff were friendly and accommodating. Queen bed was a bit hard, but that’s a personal preference. The room we were in (20) backed and sided on to a major local road and because I’m a light sleeper I heard vehicles all night. My husband slept through. All in all a good clean hotel for a reasonable rate. Would return if in the area and would recommend to any looking for accommodations in Grand Falls. Particularly enjoyed the on-site restaurant, food and local entertainment were great.
於 2024 年 4 月住了 1 晚
Chad Ouellette 於 2024年4月6日的回應
We're glad your stay here with us went well! The road next to the room you were in is one of the main roads here in Grand Falls, so it does tend to get busy and noisy at times. We do, however hope to see you stay here with us again sometime in the near-future! :)

8/10 不錯

Jonathan

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Great view of the top of the falls from the units in the south building! Comfortable unit.
於 2024 年 4 月住了 1 晚
Chad Ouellette 於 2024年4月6日的回應
We're glad you enjoyed your stay here with us! We're looking forward to seeing you potentially stay here with us again sometime in the near-future! :)

10/10 優異

Patricia

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
It was very comfortable and the dining was good
於 2024 年 3 月住了 1 晚
Chad Ouellette 於 2024年4月3日的回應
We're glad you enjoyed your stay here with us! We're looking forward to seeing you potentially stay with us again sometime in the near-future! :)

8/10 不錯

Vincent (Casselman)

讚好：整潔度、職員與服務和設施服務
Stayed there to walk around fall & view and i totally enjoyed it.
於 2024 年 3 月住了 1 晚
Chad Ouellette 於 2024年3月28日的回應
We're glad you enjoyed your stay here with us! We're looking forward to seeing you stay here with us again sometime in the near-future! :)

10/10 優異

Jason

讚好：整潔度、職員與服務、設施服務和住宿狀況
Staff were friendly and helpful. Room was clean.
於 2024 年 3 月住了 2 晚
Natasha, supervisor 於 2024年3月24日的回應
We are happy that you enjoyed your stay, We look forward seeing you in the near- future.:)

6/10 一般

Ashraf abu

伴侶同遊
不滿：整潔度、職員與服務、設施服務和住宿狀況
The worst 1st day waitress in the world. When your hungry it's worse ten times. Super cold soup and food we litterally got out of our chairs 6 times to remind them that we were there. 😫 Hotel sheets were soiled and we got moved to another room. Heat unit fan would not shut off all night. Then fridge compressor had its turn keeping me awake. In room coffee machine didnt work. I would try it again since its a nice location.
Chad Ouellette 於 2024年3月24日的回應
We're terribly sorry to hear that your experience wasn't up to expectations... The restaurant and the hotel are not under the same company and operate as two separate businesses. We will address all other issues involving the hotel accordingly. We do hope to potentially see you stay here again with us, sometime in the near-future! :)

6/10 一般

Scott

讚好：職員與服務
Noisey
於 2024 年 3 月住了 1 晚
Janie, Manager 於 2024年4月12日的回應
Than you for taking the time to shard with us your experience.We are sorry to hear. Would you let us know what was the noise about so we can maybe be able to fix the problem or help other client in the future.

10/10 優異

Claude

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Excellent service
於 2024 年 3 月住了 1 晚
Chad Ouellette 於 2024年3月25日的回應
We're glad you enjoyed your stay here with us! We look forward to seeing you stay here with us sometime in the near-future! :)

8/10 不錯

Gilles

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The people were great
於 2024 年 3 月住了 2 晚
Chad Ouellette 於 2024年3月17日的回應
We're glad you enjoyed your stay here with us! We look forward to you staying here with us sometime in the near-future! :)

10/10 優異

Sebastian

於 2024 年 3 月住了 1 晚
Chad Ouellette 於 2024年4月1日的回應
We're glad you enjoyed your stay here with us! We're looking forward to seeing you stay here with us again sometime in the near-future! :)

10/10 優異

Linda

讚好：整潔度、職員與服務和住宿狀況
Very clean and welcoming
於 2024 年 3 月住了 1 晚
Janie, Manager 於 2024年3月8日的回應
Thank you for taking the time to shared with us your experience.we are glade to see you like your stay.we hope to see you on your next trip.

10/10 優異

robert h

讚好：整潔度、職員與服務和住宿狀況
good value - friendly staff
於 2024 年 3 月住了 1 晚
Janie, Manager 於 2024年3月8日的回應
Thank you for taking the time to shared with us your experience.we are glade to see you like your stay.we hope to see you on your next trip.

8/10 不錯

Richard

讚好：整潔度、職員與服務、設施服務和住宿狀況
You get what you pay for this was good value for the money
於 2024 年 2 月住了 1 晚
Chad Ouellette 於 2024年2月25日的回應
We're glad you enjoyed your stay here with us! We look forward to seeing you stay here with us again sometime int the near-future! :)

2/10 很差

AMANDEEP

不滿：整潔度、職員與服務和住宿狀況
no one here at front desk when i was there for check in whole night i sleep in my car
於 2024 年 2 月住了 1 晚
Chad Ouellette 於 2024年2月18日的回應
We're terribly sorry to hear about that... We close the motel around 21:00 hrs and re-open at 08:00 hrs. During the evening when we are closed, if guests have a reservation with us, we have a paper posted on the door outside for our late arrivals explaining where their keys are located. They're located in a black box next to the reception door with an envelope with the guest's name on it as well with their keys.

10/10 優異

Mark

讚好：整潔度、職員與服務、設施服務和住宿狀況
Incredible value, great restaurant and great staff
於 2024 年 2 月住了 1 晚
Chad Ouellette 於 2024年2月6日的回應
We're glad you enjoyed your stay here with us! We look forward to seeing you stay here with us again sometime in the near-future! :)

6/10 一般

Karina

家人同遊
讚好：整潔度
The rooms are very clean but it is an old motel that was modestly renovated over time. I asked for an iron and ironing board and they provided it promptly. If you are looking for a clean room and a bed at a more affordable price without much fuss, this will work fine.
Natasha, supervisor 於 2024年2月2日的回應
Thank you for your feedback! The motel is own by different and new ownership and they are planing on renovating everything a little by little over the next few years!:) We do hope to see you again in the near-futur.

8/10 不錯

Christiane

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Arrêt dodo abordable et propre
Arrêt dodo entre les Îles de la Madeleine et Montréal ! Très propre, matelas confortable, restaurant rapide et burger très bon. Préparation du repas et appel à la chambre pour dire quand c’est prêt: avons apprécié cette attention.
於 2024 年 1 月住了 1 晚
Chad Ouellette 於 2024年1月28日的回應
Nous sommes heureux que vous ayez apprécié votre séjour ici avec nous ! Nous sommes impatients de vous voir séjourner à nouveau ici avec nous dans un avenir proche ! :)

6/10 一般

David

Chad Ouellette 於 2024年1月28日的回應
We're glad you enjoyed your stay here with us! We look forward to seeing you stay here with us again sometime in the near-future! :)

8/10 不錯

Joel

讚好：整潔度、職員與服務和住宿狀況
Conveniently located
於 2024 年 1 月住了 1 晚
Chad Ouellette 於 2024年1月28日的回應
We're glad you enjoyed your stay here with us! We look forward to seeing you stay here with us again sometime in the near-future! :)