DO NOT REFER ANYBODY TO THIS PLACE. IT IS IN HORRIBLE CONDITION. THE STAFF IS ACCOMODATING AND FRIENDLY,BUT THE FACILITY ISN'T SAFE TO STAY IN.
真实旅客
2021 年 9 月入住 1 晚
2/10 糟糕
Cory
商务旅客
2021年10月18日
满意:员工和服务
不满意:清洁度、服务设施、住宿条件和设施
We did not stay for the second night we had already paid for. We set up a tent and used sleeping bags to keep the mice and bugs off.
Cory
2021 年 10 月入住 2 晚
2/10 糟糕
Phillip R
商务旅客
2021年09月30日
不满意:清洁度、服务设施、住宿条件和设施
small old towels..smelled like lysol..lots need fixing
Phillip R
2021 年 9 月入住 3 晚
6/10 一般
Mark
2021年09月14日
不满意:住宿条件和设施,服务设施
Place could use a lot of updating like new carpet , a paint job . they tried their best.
Mark
2021 年 9 月入住 1 晚
2/10 糟糕
Sara B.
2021年09月6日
Sara B.
2021 年 9 月入住 1 晚
2/10 糟糕
Uta D
与家人出行
2021年08月28日
不满意:员工和服务
I did not check in and no one refunded my money. I called a day after booking to cancel ,reading about bedbugs and dirty motel.
Uta D
2021 年 8 月入住 1 晚
2/10 糟糕
Caleb
2021年08月4日
不满意:员工和服务、服务设施、住宿条件和设施
Caleb
2021 年 8 月入住 1 晚
2/10 糟糕
真实旅客
2021年07月28日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
The guy at the front desk informed me that my reservation didn't work, so I would have to pay at the desk. When I checked my credit card statement I have two charges. One from Expedia and one from the Rainbow. After I checked in I was assigned a room and told there was no key for the room, because house keeping took it with them. There also was no shower head in the room to take a shower, but the worst part was yet to come. I laid in the bed for approximately 20 minutes and recieved over one hundred BED BUG bites. Worst motel/hotel experience ever. I went to another hotel in Hastings to clean myself of the bed bugs. I tried to talk to the hotel staff the next day, but they wouldn't answer the door bell and the office doors were locked at 10:45 a.m..
真实旅客
2021 年 7 月入住 1 晚
2/10 糟糕
Shane
商务旅客
2021年07月18日
不满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Stay Away!!!
Got there and had to wait about 45 mins. before the clerk got back from wherever she was.
Gotted checked in and went to our room and it was a single.
Got us another room but said they need to clean it first but not only that it was full of somebody elses stufg then 20 mins. go by and still haven't started cleaning.
Asked for a refund and she said only the owner can do that and have not seen a refund to my card and it's been 5 days.
DO NOT RECCOMEND THIS PLACE TO ANYONE!!!