Desk, iron/ironing board, free cots/infant beds, rollaway beds
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Reviews of Hampton Inn Grand Rapids-South

2.5 out of 5
Hampton Inn Grand Rapids-South
755 54th St Sw, Wyoming, MI

Reviews

8.8

Excellent

Rating 10 - Excellent. 401 out of 731 reviews" "
Rating 8 - Good. 240 out of 731 reviews" "
Rating 6 - Okay. 59 out of 731 reviews" "
Rating 4 - Poor. 19 out of 731 reviews" "
Rating 2 - Terrible. 12 out of 731 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was great. Front desk staff was very friendly
Stayed 1 night in May 2024

10/10 Excellent

Jason

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 1 night in Apr 2024

6/10 Okay

Loyd Timothy

Travelled with partner
Had to ask twice for clean towels and the dog barking all night!
Stayed 3 nights in Apr 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Apr 2024

8/10 Good

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Only issue was my digital key didn’t work for side entrance to hotel
Stayed 2 nights in Apr 2024

10/10 Excellent

Shelly, Bay City

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff working at night that was very helpful after a long day at training
Stayed 4 nights in Mar 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

Tiffany

Stayed 5 nights in Mar 2024

10/10 Excellent

Immanuel

Stayed 1 night in Mar 2024

8/10 Good

Nori

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
The overall this property is great and so is the staff. At a glance everything is clean and tidy, but once you start looking, it's a little scuzzy, they don't deep clean. I would still stay again. Average breakfast.
Stayed 3 nights in Feb 2024

10/10 Excellent

ivonne

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 1 night in Feb 2024

8/10 Good

David

Stayed 1 night in Feb 2024

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, amenities
Lot could be plowed better
Stayed 1 night in Jan 2024

10/10 Excellent

Selma

Liked: Cleanliness, property conditions & facilities
Clean
Stayed 2 nights in Oct 2023
Response from Madison on 7 Dec 2023
Thank you for your stay at the Hampton Inn Grand Rapids South. We are so happy you enjoyed your stay and appreciate the feedback.

10/10 Excellent

Jung-Chien

Stayed 1 night in Nov 2023

10/10 Excellent

Paulina

Stayed 1 night in Nov 2023

8/10 Good

Daryl

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Madison on 16 Nov 2023
Thank you for your stay at the Hampton Inn Grand Rapids-South location. We appreciate your feedback.

6/10 Okay

Eric

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
This place needs remodeled and cleaned !!
Hotel room was filthy - dirty hand prints on the bathroom door, sheets were dirty, floor had food all over it and dead flies all over the floor . Could not believe this was a Hampton Inn - it was disgusting.
Stayed 1 night in Oct 2023
Response from Madison on 16 Nov 2023
I apologize that your stay here at the Hampton Inn Grand Rapids-South location was not up to standards. We appreciate your feedback.

6/10 Okay

Dominic

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
First floor smells bad
Hallway on the first floor has a horrible dog pee smell, it's really strong! I have dogs and appreciate pet friendly hotels but this is the first Hilton we've stayed at that was just gross! The floors in the room were just swept into the corners! Very disappointing
Stayed 1 night in Oct 2023
Response from Madison on 16 Nov 2023
Thank you for your stay at the Hampton Inn Grand Rapids-South location. We appreciate your feedback.

8/10 Good

Barbara, Battle Creek

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
The room was spacious and basically nice. But I think the shower tile could have been more clean and the shower curtain was all the way to the floor to prevent the water from splattering all over.. we had called downstairs for a couple more pillows and we had to come get them ourselves. I would have thought for the price I paid for the room the beds could have been more comfortable.
Stayed 1 night in Oct 2023
Response from Madison on 16 Nov 2023
Thank you for your stay at the Hampton Inn Grand Rapids-South location. We appreciate your feedback.

10/10 Excellent

Neng

Stayed 1 night in Oct 2023
Response from Madison on 16 Nov 2023
Thank you for your review. We’re so happy you enjoyed your stay. We pride ourselves on customer service and appreciate any feedback.

10/10 Excellent

Jeffery

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had our choice of floors. Picked 1st floor because wife had a walker. Had a room right next to the exit.
Stayed 1 night in Oct 2023
Response from Madison on 16 Nov 2023
Thank you for your review. We’re so happy you enjoyed your stay. We pride ourselves on customer service and appreciate any feedback.

8/10 Good

Lawrence

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Madison on 16 Nov 2023
Thank you for your review. We pride ourselves on customer service and appreciate any feedback.

8/10 Good

CEO

Travelled with family and small children
Liked: Staff & service, property conditions & facilities
I like how the staff was nice and helpful but the room we stay in the pull out couch bed wasn’t clean popcorn everywhere
Stayed 1 night in Oct 2023
Response from Madison on 16 Nov 2023
Thank you for your stay at the Hampton Inn Grand Rapids-South location. We appreciate your feedback.

6/10 Okay

Roger

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only trouble I found was with the adjoining room. One night the neighbors were very noisy.
Stayed 3 nights in Oct 2023
Response from Madison on 16 Nov 2023
Thank you for your stay at the Hampton Inn Grand Rapids-South location. We appreciate your feedback.

10/10 Excellent

TAMARA

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic spot, very clean, helpful staff
Stayed 2 nights in Oct 2023
Response from Madison on 16 Nov 2023
Thank you for your review. We’re so happy you enjoyed your stay. We pride ourselves on customer service and appreciate any feedback.

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities
Good experience at Hampton.
Stayed 1 night in Sep 2023
Response from Madison on 16 Nov 2023
Thank you for your review. We’re so happy you enjoyed your stay. We pride ourselves on customer service and appreciate any feedback.

8/10 Good

Patrick

Stayed 2 nights in Sep 2023
Response from Madison on 16 Nov 2023
Thank you for your review. We pride ourselves on customer service and appreciate any feedback.

4/10 Poor

Robert

Travelled with family
Disliked: Staff & service
one of the elevators is unsafe. It is a tripping hazard when entering
Stayed 2 nights in Sep 2023
Response from Madison on 16 Nov 2023
Thank you for your stay at the Hampton Inn Grand Rapids-South location. We appreciate your feedback.

10/10 Excellent

Carolyn

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean hotel nice breakfast offered
Stayed 1 night in Sep 2023
Response from Madison on 16 Nov 2023
Thank you for your review. We’re so happy you enjoyed your stay. We pride ourselves on customer service and appreciate any feedback.

10/10 Excellent

Marcia, Andrews

Travelled with family
Stayed here many times. Will stay here again. Pleasant experience.
Stayed 1 night in Sep 2023
Response from Madison on 16 Nov 2023
Thank you for your review. We’re so happy you enjoyed your stay. We pride ourselves on customer service and appreciate any feedback.

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice accommodation
Stayed 1 night in Sep 2023

2/10 Terrible

JoAnn

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Do not stay hrre
The room was unclean. My bed had a wad of hair in the sheets. No housekeeping. It was too late to leave and no rooms left. I was forced to change the sheets myself and use bleach wipes to clean every surface.
Stayed 1 night in Sep 2023

6/10 Okay

Brian

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean. Hot water was hit or miss. Poor water pressure. Breakfast and area to eat breakfast was poor. Fridge and microwave in room

6/10 Okay

Ivan

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

Jason

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a nice, clean and quiet place to stay. This year was the first year that we used the contactless check-in and check out and it made the stay even more enjoyable. Highly recommended
Stayed 2 nights in Aug 2023

8/10 Good

Adnan

Stayed 1 night in Aug 2023

8/10 Good

Deborah

Stayed 3 nights in Aug 2023

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
With so many hotels in the area , being extra clean is an excellent way to stand out from the rest . All other amenities and service also up to par . Would stay again !
Stayed 1 night in Aug 2023

8/10 Good

Nicole

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

8/10 Good

Madeline

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in Aug 2023

8/10 Good

CARRIE

Liked: Cleanliness, staff & service, property conditions & facilities
No complaints
Stayed 2 nights in Aug 2023

10/10 Excellent

Jonathan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel and room very clean.
Stayed 1 night in Aug 2023

10/10 Excellent

Robert

Stayed 1 night in Jul 2023

6/10 Okay

Jasmine

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Jets in the tub didn’t work.
Stayed 2 nights in Jul 2023

10/10 Excellent

Clarisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was very clean, service was exceptional
Stayed 2 nights in Jul 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short stay in Grand Rapids.
Everything was very satisfying. Friendly work staff and very accomadating.
Stayed 2 nights in Jul 2023

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Check in was pleasant and quick enjoyed my birthday night to myself
Stayed 1 night in Jul 2023

2/10 Terrible

Lamar

Stayed 1 night in Jul 2023

10/10 Excellent

Anne

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Nothing specific but just a nice hotel, exactly what we needed
Stayed 1 night in Jul 2023