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Reviews of Homewood Suites by Hilton Grand Rapids Downtown

3 out of 5
Homewood Suites by Hilton Grand Rapids Downtown
161 Ottawa Avenue N.W., Grand Rapids, MI

Reviews

8.8

Excellent

Rating 10 - Excellent. 631 out of 1002 reviews" "
Rating 8 - Good. 215 out of 1002 reviews" "
Rating 6 - Okay. 88 out of 1002 reviews" "
Rating 4 - Poor. 45 out of 1002 reviews" "
Rating 2 - Terrible. 23 out of 1002 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Cori

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Just need more staff at reception.
Stayed 1 night in May 2024

8/10 Good

Brent

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Alison

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved being able to stay so close to the DeVos center and Alex, who checked us in, was magnificent! Our room was incredibly huge and beautiful and well appointed, not to mention comfortable. We definitely will be staying there again when we head to GR for concerts! It was wonderful! I might add the original wooden floors are still there and in the rooms, the wooden floors creak which has a beautiful sound to them!!!!
Stayed 1 night in Apr 2024
Response from Bill S. CTA on 1 May 2024
Hi Alison,Thank you so much for taking the time to leave this review and for choosing to stay at the Homewood Suites by Hilton Grand Rapids downtown! We wish you safe travels and hope to host your next visit to Grand Rapids! Thanks Again,Team Homewood

4/10 Poor

Tasia

Liked: Cleanliness
Everything was good except for the noise and our TV in the living room turned on but no volume. They could not fix it.
Stayed 3 nights in Apr 2024
Response from Bill S. CTA on 27 Apr 2024
Hi Tasia, Thank you so much for choosing the Homewood Suites and for leaving this feedback so we can continue growing our offerings and service quality! Please have safe travels! Team Homewood

8/10 Good

Anthony

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking is expensive in this area. Hotel has original hardwood floors that, while charming, are pretty creaky.
Stayed 2 nights in Apr 2024
Response from Bill S. CTA on 27 Apr 2024
Hi Anthony - Thank you so much for choosing the Homewood Suites and for taking the time to leave us this feedback. Please have safe travels! Team Homewood

10/10 Excellent

Samantha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Saw a concert around the block from the hotel. Was able to park at hotel and walk everywhere. Stayed 3 nights. Lots to do in downtown Grand Rapids.
Stayed 3 nights in Apr 2024
Response from Bill S. CTA on 27 Apr 2024
Hi Samantha, Thank you so much for choosing the Homewood Suites! We are glad to hear you enjoyed your stay and we hope that we can host your next visit to Grand Rapids! Please have safe travels! Team Homewood

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
…
Stayed 1 night in Apr 2024
Response from Bill S. CTA on 27 Apr 2024
Hi Jennifer, Thank you so much for choosing the Homewood Suites! We are glad to hear you enjoyed your stay and we hope that we can host your next visit to Grand Rapids! Please have safe travels! Team Homewood

10/10 Excellent

Sarah

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Apr 2024
Response from Bill S. CTA on 27 Apr 2024
Hi Sarah, Thank you so much for choosing the Homewood Suites! We are glad to hear you enjoyed your stay and we hope that we can host your next visit to Grand Rapids! Please have safe travels! Team Homewood

10/10 Excellent

Jourdan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect but the parking ramp was kinda weird. Said I could check out with card but it didn’t work. Oh well. Otherwise a beautiful building and extremely nice rooms. I would stay again.
Stayed 1 night in Feb 2024
Response from Bill S. CTA on 10 Apr 2024
Hi Jourdan, Thank you so much for choosing the Homewood Suites! We are glad to hear you enjoyed your stay and we hope that we can host your next visit to Grand Rapids! Please have safe travels! Team Homewood

4/10 Poor

Bryant

Travelled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Waited 45 minutes after check-in time to access pre-reserved room. Told it was because of maintenance issues. Obviously wasn't repairing the air conditioner because it didn't work. Very hot room with no windows. Felt like a 70s dystopian sci-fi movie. Parking is not included in room fee. Scan card provided for parking did not work. The gentleman did his best to resolve the issue. Room was clean and comfortable. Do not waist your time with the free breakfast. Terrible. Just terrible. The kind woman working the station was the only highlight. Many quality breakfast choices in the area. Stay 10 minutes outside of town. Rooms are much cheaper. You're going to pay for parking if you stay downtown or not. Nothing worth walking to anyway except overpriced bars. Museums close at 5 on Saturday.
Stayed 1 night in Apr 2024
Response from Bill S. CTA on 10 Apr 2024
Hi Bryant, Thank you so much for choosing the Homewood Suites and for taking the time to leave us this feedback. We will surely use it to improve our offerings. Please have safe travels. Thank you,Team Homewood

10/10 Excellent

Larry

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Nothong
Stayed 1 night in Apr 2024
Response from Bill S. CTA on 10 Apr 2024
Hi Larry, Thank you so much for choosing the Homewood Suites! We are glad to hear you enjoyed your stay and we hope that we can host your next visit to Grand Rapids! Please have safe travels! Team Homewood

6/10 Okay

Rafaela

Travelled with family
Liked: Staff & service
The beds were not comfortable. Very cheap with the toilet trees. Our room only had two towels for a guest of 4 and very little toilet tree products. The room wasn’t cleaned very well. The floor was dirty and room was dusty. The breakfast was very good and cold. Nothing that was supposed to be hot was hot. That was the worst coffee I ever had at a hotel. Went to the fitness room two days in a row and the water tank had zero water. There were also homeless people right outside the parking garage sleeping. Parking in downtown is very expensive. Expect to pay every where you park.
Stayed 2 nights in Mar 2024
Response from Bill S. CTA on 10 Apr 2024
Hi Rafaela, Thank you so much for choosing the Homewood Suites and for taking the time to leave us this feedback. We will surely use it to improve our offerings. Please have safe travels. Thank you,Team Homewood

10/10 Excellent

Sally

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Loved this hotel! Very clean and convenient location to Devos Place. Breakfast was delicious with a large variety of hot and cold items. One of the ladies serving breakfast had an extreme attitude towards the guests, mumbling mean things under her breath. That turned an otherwise pleasant experience with the hotel sour, unfortunately.
Stayed 1 night in Mar 2024
Response from Bill S. CTA on 10 Apr 2024
Hi Sally, Thank you so much for choosing the Homewood Suites! We are glad to hear you enjoyed your stay and we hope that we can host your next visit to Grand Rapids! Please have safe travels! Team Homewood

10/10 Excellent

Tabitha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to event downtown.
Stayed 1 night in Mar 2024
Response from Bill S. CTA on 10 Apr 2024
Hi Tabitha, Thank you so much for choosing the Homewood Suites! We are glad to hear you enjoyed your stay and we hope that we can host your next visit to Grand Rapids! Please have safe travels! Team Homewood

10/10 Excellent

Kurt

Stayed 1 night in Mar 2024
Response from Bill S. CTA on 27 Apr 2024
Hi Kurt, Thank you so much for choosing the Homewood Suites! We are glad to hear you enjoyed your stay and we hope that we can host your next visit to Grand Rapids! Please have safe travels! Team Homewood

10/10 Excellent

Linda

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
We had a beautiful room overlooking the city, clean everyone was friendly I will definitely stay again.
Stayed 1 night in Mar 2024
Response from Bill S. CTA on 10 Apr 2024
Hi Linda, Thank you so much for choosing the Homewood Suites! We are glad to hear you enjoyed your stay and we hope that we can host your next visit to Grand Rapids! Please have safe travels! Team Homewood

10/10 Excellent

Charyl

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was lovely. Very clean and updated. The staff was amazing, and the location is walking distance to everything you need downtown. Loved my stay! Will keep this place in mind the next time I need to stay in Downtown Grand Rapids
Stayed 1 night in Mar 2024
Response from Bill S. CTA on 10 Apr 2024
Hi Charyl,Thank you so much for choosing the Homewood Suites! We are glad to hear you enjoyed your stay and we hope that we can host your next visit to Grand Rapids! Please have safe travels! Team Homewood

6/10 Okay

Daniella

Travelled with family
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
Unfortunately we didn’t get the experience we were hoping for with this highly rated property. Our check in process was very rocky and we could tell checking in that the staff member was very frustrated. Once getting checked in we entered our room to find another guest occupying the room and in the process of getting dressed. When we went back down to the front desk the staff member said “was there someone else in your room?”, making it obviously that he was concerned to begin with that this could be the case and it was very confusing for us. We were provided a simple apology with the blame being put on “first shift” and given a new room. We were able to speak to the manger the following morning who was very kind a provided us some compensation for the poor experience. This situation aside, we were very unimpressed with our room cleanliness. The floors in the kitchen were sticky, the carpet was dirty, there was something spilled on the floor throughout the bathroom and the pillows were stained. I’m not sure if it was standard for a two night stay or not, but we also never received any room service. The hotel was beautiful, but sadly we will be looking for other accommodations for our next stay.
Response from Bill S. CTA on 10 Apr 2024
Hi Daniella, Thank you so much for choosing the Homewood Suites and for taking the time to leave us this feedback. We will surely use it to improve our offerings. Please have safe travels. Thank you,Team Homewood

10/10 Excellent

Megan

Stayed 1 night in Mar 2024
Response from Bill S. CTA on 10 Apr 2024
Hi Megan,Thank you so much for choosing the Homewood Suites! We are glad to hear you enjoyed your stay and we hope that we can host your next visit to Grand Rapids! Please have safe travels! Team Homewood

8/10 Good

Anna

Business traveller
Liked: Staff & service, amenities
My room was very dated, which took away from the experience. The parking instructions could have also been made a lot more clear.
Stayed 2 nights in Feb 2024
Response from Bill S. CTA on 10 Apr 2024
Hi Anna, Thank you so much for choosing the Homewood Suites and for taking the time to leave us this feedback. We will surely use it to improve our offerings. Please have safe travels. Thank you,Team Homewood

4/10 Poor

Jeri

Liked: Staff & service
Disliked: Cleanliness
Way less than I expected for a Hilton at this price. The room was advertised city view....which if you think one window looking into a brick Wall in a parking deck it the city.... technically it was. There was no window that saw outside. Also, the place was not clean. There were dishes left in the dishwasher and hair all over. My child actually picked up a hair comb/pick and was carrying it around. We rented a suite for 5 and it came with two wash cloths. Clearly we could have asked for something different,.but when you are traveling with 2 year olds you are just happy to get to your room. Lots of choices in Grand Rapids. I will not choose this one again.
Stayed 2 nights in Mar 2024
Response from Bill S. CTA on 5 Mar 2024
Hi Jeri - Thank you for reaching out and leaving the detailed feedback and giving us a change to make it right with the full refund for your stay. We hope to host you in the future with a stay that meets our standards, as your stay was unacceptable in our eyes as well. Please have safe travels and come see us again soon!

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Bill S. CTA on 27 Feb 2024
Hi Julie - Thank you so much for choosing the Homewood Suites! We are glad to hear you enjoyed your stay and we hope that we can host your next visit to Grand Rapids! Please have safe travels! Team Homewood

8/10 Good

Amy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay at Homewood Suites. Overall it was a great experience, the room was fairly clean until you looked a little closer. In the morning we realized there was quite a bit of dust and crumbs between the bed and bedside table. Also would have loved some hotter water! But those are small details in the grand scheme of our fabulous stay.
Stayed 1 night in Feb 2024
Response from Bill S. CTA on 27 Feb 2024
Hi Amy - Thank you so much for choosing the Homewood Suites! We are glad to hear you enjoyed your stay and we hope that we can host your next visit to Grand Rapids! Please have safe travels! Team Homewood

10/10 Excellent

Dan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the best hotel stay I have ever been at. The breakfast in the am had the best selections and the food was delicious. Everything about it was wonderful especially the manager of the downstairs store Websters convenience store. Thank you Hilton for being so professional.
Stayed 1 night in Feb 2024
Response from Bill S. CTA on 27 Feb 2024
Hi Dan - Thank you so much for choosing the Homewood Suites! We are glad to hear you enjoyed your stay and we hope that we can host your next visit to Grand Rapids! Please have safe travels! Team Homewood

10/10 Excellent

terry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is awesome. Good location.
Stayed 1 night in Feb 2024
Response from Bill S. CTA on 27 Feb 2024
Hi Terry - Thank you so much for choosing the Homewood Suites! We are glad to hear you enjoyed your stay and we hope that we can host your next visit to Grand Rapids! Please have safe travels! Team Homewood

6/10 Okay

Ben

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stains under the sheets. Lots of noise. Ice machine out of order. Staff was helpful and friendly
Stayed 1 night in Feb 2024
Response from Bill S. CTA on 27 Feb 2024
Hi Ben, Thank you for your feedback - We will surely use it to make improvements for our future guest's stays. Please have safe travels and thanks for choosing the Homewood Suites.

6/10 Okay

Alexandre

Stayed 2 nights in Feb 2024
Response from Bill S. CTA on 27 Feb 2024
Hi Alexandre, Thank you for your feedback - We will surely use it to make improvements for our future guest's stays. Please have safe travels and thanks for choosing the Homewood Suites.

8/10 Good

Jeff

Liked: Property conditions & facilities
Stayed 1 night in Feb 2024
Response from Bill S. CTA on 17 Feb 2024
Hi Jeff - Thank you so much for choosing the Homewood Suites! We are glad to hear you enjoyed your stay and we hope that we can host your next visit to Grand Rapids! Please have safe travels! Team Homewood

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although the Hotel was located in an older downtown building, the facility had been updated and was in excellrnt shape. Breakfast was great. Located close to many good restaurants and Devos Performance Hall. We'd definitely come back!
Stayed 1 night in Feb 2024
Response from Bill S. CTA on 17 Feb 2024
Hi Robert - Thank you so much for choosing the Homewood Suites! We are glad to hear you enjoyed your stay and we hope that we can host your next visit to Grand Rapids! Please have safe travels! Team Homewood

2/10 Terrible

Carmen

Travelled with partner
Disliked: Staff & service
This was by far the worst stay I have had anywhere in a long time. We had stayed here once before and it wasn’t this bad. The bed was like sleeping on a cement block, the pillows were absolutely awful. And to make things even more uncomfortable, the temperature in the room could not be regulated. We arrived in the room with it set at 74. We turned the aC on and dropped it to 69, along with turning on the fan. It did not help one bit. Progressively the room got warmer and warmer through the night, reaching 78 degrees by the time we got up in the morning. I’ve never woke up more miserable in a hotel in my life. Never again.
Response from Bill S. CTA on 17 Feb 2024
Hi Carmen - Thank you for your feedback - We will surely use it to make improvements for our future guest's stays. Please do not hesitate to contact the hotel management team so we can find a resolution for your stay issues. Please have safe travels and thanks for choosing the Homewood Suites.Thank you, Team Homewood

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property, close to tons of restaurants/bars, easy parking, room was very clean and spacious.
Stayed 1 night in Feb 2024
Response from Bill S. CTA on 5 Feb 2024
Hi Jessica!Thank you so much for choosing to stay with us at the Homewood Suites Grand Rapids Downtown! We are glad to hear you enjoyed our location, convenient parking, and cleanliness! We hope that we can host your next visit to Grand Rapids! Thank you again and please have safe travels! Team Homewood

4/10 Poor

Javon

Liked: Cleanliness, room comfort
Disliked: Staff & service
Bad customer service
The stay overall was good but the customer service was terrible. Older hotel than I thought but big rooms which I liked. Not sure if I’d go to that particular Homewood suits.
Stayed 1 night in Jan 2024
Response from Bill S. CTA on 4 Feb 2024
Hi Javon, Thank you for your feedback - We will surely use it to make improvements for our future guest's stays. Please have safe travels and thanks for choosing the Homewood Suites.

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Bill S. CTA on 4 Feb 2024
Hi Cheryl, Thank you so much for choosing the Homewood Suites! We are glad to hear you enjoyed your stay and we hope that we can host your next visit to Grand Rapids! Please have safe travels! Team Homewood

10/10 Excellent

Colin, Mount Pleasant

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed at the Homewood Suite Downtown Grand Rapids twice in the last couple of months. This property is walkable to shopping, theater, dining, bars and event centers. The suites are very nice and spacious. They also have a nice breakfast in the morning. We will stay here again!
Stayed 1 night in Jan 2024
Response from Bill S. CTA on 31 Jan 2024
Hi Colin, Thank you so much for choosing the Homewood Suites! We are glad to hear you enjoyed your stay and we hope that we can host your next visit to Grand Rapids! Please have safe travels! Team Homewood

10/10 Excellent

Lindsye

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and convenient to everything in the city.
Stayed 1 night in Jan 2024
Response from Bill S. CTA on 31 Jan 2024
Hi Lindsye,Thank you so much for choosing the Homewood Suites! We are glad to hear you enjoyed your stay and we hope that we can host your next visit to Grand Rapids! Please have safe travels! Team Homewood

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were very large with a full kitchenette. The loft style was very visually appealing and the bed and bathroom was amazing! This hotel is also walking distance to all the best downtown restaurants and venues. Parking was slightly confusing for me, but I was unfamiliar with the area.
Stayed 1 night in Jan 2024
Response from Bill S. CTA on 31 Jan 2024
Hi Laura,Thank you so much for choosing the Homewood Suites! We are glad to hear you enjoyed your stay and we hope that we can host your next visit to Grand Rapids! Please have safe travels! Team Homewood

10/10 Excellent

Eric, Unionville

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The parking garage did not like to small
Stayed 1 night in Jan 2024
Response from Bill S. CTA on 31 Jan 2024
Hi Eric, Thank you so much for choosing the Homewood Suites! We are glad to hear you enjoyed your stay and we hope that we can host your next visit to Grand Rapids! Please have safe travels! Team Homewood

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room fit our whole family and was an easy quick walk to van andel arena.
Stayed 1 night in Jan 2024
Response from Bill S. CTA on 31 Jan 2024
Hi Lisa, Thank you so much for choosing the Homewood Suites! We are glad to hear you enjoyed your stay and we hope that we can host your next visit to Grand Rapids! Please have safe travels! Team Homewood

10/10 Excellent

Haleigh

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleased with our stay. We came to town for a concert at Van Andel and were able to walk there & back with ease. Staff were very pleasant and knowledgeable. The gorgeous hardwood floors were pretty squeaky but it didn’t bother us any. Parking was kinda pricy but that’s to be expected in the city. I wish we would have stayed longer and took advantage of the salt water pool!
Response from Bill S. CTA on 31 Jan 2024
Hi Haleigh,Thank you so much for choosing the Homewood Suites! We are glad to hear you enjoyed your stay and we hope that we can host your next visit to Grand Rapids! Please have safe travels! Team Homewood

10/10 Excellent

keith

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The parking garage is noisy and shows signs of deterioration, but other than that everything else in and around the hotel has been great!!.!
Stayed 1 night in Jan 2024
Response from Bill S. CTA on 31 Jan 2024
Hi Keith, Thank you so much for choosing the Homewood Suites! We are glad to hear you enjoyed your stay and we hope that we can host your next visit to Grand Rapids! Please have safe travels! Team Homewood

10/10 Excellent

sarah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place
Stayed 1 night in Jan 2024
Response from Bill S. CTA on 31 Jan 2024
Hi Sarah, Thank you so much for choosing the Homewood Suites! We are glad to hear you enjoyed your stay and we hope that we can host your next visit to Grand Rapids! Please have safe travels! Team Homewood

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and friendly service. We have stayed here before and would come again.
Stayed 1 night in Jan 2024
Response from Bill S. CTA on 31 Jan 2024
Hi Jennifer,Thank you so much for choosing the Homewood Suites! We are glad to hear you enjoyed your stay and we hope that we can host your next visit to Grand Rapids! Please have safe travels! Team Homewood

10/10 Excellent

Don

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the "the no contact" check in and out and room was accessible via "digital key". One thing to note overnight parking near the hotel is very conveniently attached to hotel, but does cost $38 per night for overnight parking... not included in hotel rates.
Stayed 1 night in Jan 2024
Response from Bill S. CTA on 31 Jan 2024
Hi Don!Thank you so much for choosing the Homewood Suites! We are glad to hear you enjoyed your stay and we hope that we can host your next visit to Grand Rapids! Please have safe travels! Team Homewood

10/10 Excellent

Anthony

Stayed 2 nights in Dec 2023
Response from Bill S. CTA on 31 Jan 2024
Hi Anthony!Thank you so much for choosing the Homewood Suites! We are glad to hear you enjoyed your stay and we hope that we can host your next visit to Grand Rapids! Please have safe travels! Team Homewood

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly staff, clean and very close to all the attractions downtown, would recommend to stay here
Stayed 1 night in Dec 2023
Response from Bill S. CTA on 31 Jan 2024
Thank you so much for choosing the Homewood Suites! We are glad to hear you enjoyed your stay and we hope that we can host your next visit to Grand Rapids! Please have safe travels! Team Homewood

8/10 Good

Tamara

Travelled with partner
Nice location.. very spacious rooms and kitchen.. friendly staff
Stayed 1 night in Dec 2023
Response from Bill S. CTA on 30 Dec 2023
Hi Tamara - Thank you so much for choosing the Homewood Suites! We are glad to hear you enjoyed your stay and we hope that we can host your next visit to Grand Rapids! Please have safe travels! Team Homewood

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Bill S. CTA on 30 Dec 2023
Hi Eric - Thank you so much for choosing the Homewood Suites! We are glad to hear you enjoyed your stay and we hope that we can host your next visit to Grand Rapids! Please have safe travels! Team Homewood

10/10 Excellent

Heather

Stayed 1 night in Dec 2023
Response from Bill S. CTA on 31 Jan 2024
Hi Heather,Thank you so much for choosing the Homewood Suites! We are glad to hear you enjoyed your stay and we hope that we can host your next visit to Grand Rapids! Please have safe travels! Team Homewood

10/10 Excellent

Thomas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So convenient.
Stayed 2 nights in Dec 2023
Response from Bill S. CTA on 22 Dec 2023
Hi Thomas - Thank you so much for choosing the Homewood Suites! We are glad to hear you enjoyed your stay and we hope that we can host your next visit to Grand Rapids! Please have safe travels! Team Homewood

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Bill S. CTA on 22 Dec 2023
Hi Denise - Thank you so much for choosing the Homewood Suites! We are glad to hear you enjoyed your stay and we hope that we can host your next visit to Grand Rapids! Please have safe travels! Team Homewood