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Reviews of Encore Suites by Service Plus Inns

3 out of 5
Encore Suites by Service Plus Inns
10639-110 Street, Grande Prairie, AB

Reviews

9.2

Wonderful

Rating 10 - Excellent. 270 out of 420 reviews" "
Rating 8 - Good. 115 out of 420 reviews" "
Rating 6 - Okay. 24 out of 420 reviews" "
Rating 4 - Poor. 4 out of 420 reviews" "
Rating 2 - Terrible. 7 out of 420 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Rhythm

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everything.
Stayed 1 night in Apr 2024

10/10 Excellent

Cindy

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, clean, friendly and helpful staff.
Stayed 2 nights in Apr 2024

10/10 Excellent

Chet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful property. Top notch bedding and a very comfortable mattress.
Stayed 1 night in Apr 2024

10/10 Excellent

Nicole

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome hotel. Great staff. Hotel room was perfect.
Stayed 2 nights in Mar 2024

8/10 Good

Christopher

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to dining options. On site parking.
Stayed 1 night in Mar 2024

10/10 Excellent

Bernelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice!
Stayed 2 nights in Dec 2023

10/10 Excellent

Carolyn

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The employees were the kindest hotel staff I have ever encountered. They nailed customer service.
Stayed 1 night in Mar 2024

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

6/10 Okay

Jessen

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Mar 2024

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Kyle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024

8/10 Good

Meaghan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place but need key card access for the elevators. Homeless man smoking in the hall right outside my room. I felt very uncomfortable.
Stayed 3 nights in Feb 2024

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2024

8/10 Good

Julie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean and spacious rooms. Staff was wonderful. The only negative would be the breakfast "buffet". The eggs were like soup, bacon was super thin and tasted like paper. Only 3 options. The boiled eggs in the cooler were plastic and not available. Other then that the stay, room and staff were amazing.
Stayed 4 nights in Feb 2024

8/10 Good

THERESA

Stayed 1 night in Jan 2024

10/10 Excellent

Todd

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay in GP, awesome
Stayed 2 nights in Jan 2024

8/10 Good

Charlene

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
All that is missing is a pool/hot tub. This hotel was fantastic.
Stayed 1 night in Dec 2023

10/10 Excellent

George Bernard

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All we needed is in the room. Space is bigger
Stayed 1 night in Jan 2024

10/10 Excellent

Dawson

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024

8/10 Good

David R

Stayed 1 night in Jan 2024

10/10 Excellent

Landon

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet rooms, decent continental breakfast
Stayed 2 nights in Jan 2024

8/10 Good

Muhammad

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were clean and quiet. Breakfast would be good but on the weekends they serve it late (7:00) a.m. We needed to leave early so we couldn't enjoy full breakfast menu. They were out of some items on breakfast as well.

10/10 Excellent

Marigin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

George

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A little noise from outside vehicle traffic but otherwise great.
Stayed 1 night in Jan 2024

10/10 Excellent

Leslie, Sherwood Park

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was super clean and the staff were so friendly. We left behind a portable phone charger and they called us while we were still in the parking lot to let us know to come back. Will def stay here again!
Stayed 1 night in Jan 2024

10/10 Excellent

PIERRE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2023

6/10 Okay

Kelly, SEXSMITH

Travelled with family
Liked: Staff & service, property conditions & facilities
Nothing
Stayed 1 night in Dec 2023

10/10 Excellent

Jason

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Darryl

Stayed 1 night in Dec 2023

10/10 Excellent

Stephanie

Stayed 1 night in Dec 2023

8/10 Good

Jennifer

Stayed 2 nights in Aug 2023

10/10 Excellent

Joseph

Stayed 1 night in Aug 2023

8/10 Good

Vince

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property and the hotel, including the rooms are extremely clean! I would only have one complaint, that’s being the buffet breakfast. The eggs were scrambled and watery. And ttw potatoes were the frozen triangular ones.
Stayed 1 night in Aug 2023

10/10 Excellent

Honey

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was lovely! Chelsea was very pleasant, friendly and helpful. This set the tone for the whole experience. The room was very spacious and immaculately clean. The air conditioning was so refreshing after a hot day of driving.
Stayed 1 night in Aug 2023

10/10 Excellent

Sean

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 4 nights in Aug 2023

8/10 Good

Andrew

Stayed 3 nights in Aug 2023

10/10 Excellent

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Melanie

Stayed 3 nights in Aug 2023

8/10 Good

Susan

Stayed 2 nights in Aug 2023

10/10 Excellent

floyd

Stayed 1 night in Aug 2023

10/10 Excellent

Julie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in/out was wonderful! The staff are very helpful and pleasant! The breakfast was great!!
Stayed 1 night in Aug 2023

10/10 Excellent

Ling

Stayed 1 night in Aug 2023

10/10 Excellent

Kerry

Stayed 1 night in Aug 2023

10/10 Excellent

Shelly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023

8/10 Good

William

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Slow Internet
The service is good and the hotel is clean but my last few stays the internet has been very slow making it next to impossible to stream video on tablets.
Stayed 3 nights in Aug 2023

8/10 Good

Larry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel wanted to charge $200 to be held for damages after checkout. Room was not ADA accessible creating problems showering safely.
Stayed 1 night in Aug 2023

8/10 Good

Sue

Stayed 1 night in Jul 2023

8/10 Good

Larry

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay
Stayed 1 night in Jun 2023

10/10 Excellent

Larry

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, good location, reasonably priced
Stayed 1 night in Aug 2023

10/10 Excellent

Jeanne M.

Stayed 1 night in Aug 2023