Grasmere Spa Hotel

"We came to celebrate a birthday and the view of the lake walking in was incredible and truly breathtaking. What a welcome. We had an incident the first morning which we reported to the staff, and Sarah the Manager was brilliant the way she handled it, couldn’t have asked for more. Then we absolutely must give a shout out to Ian, Nick, Charlie, and Miguel who were just incredible throughout our stay and really made us want to stay longer despite the workman around. They were so welcoming and went above and beyond for us. Walking distance from the lakes and shops (literally 3minutes), stunning views, restaurants and cafes everywhere, room service was great, dinner at the restaurant was amazing (burgers and Caesar salad). We’d definitely return and wish the new owner was keeping even just a couple of the dog friendly rooms - please!!"

"Bathroom too small, awkward over the bath shower and mattress far too soft. Staff though very pleasant appear under pressure & over worked"

"Very easy "

"Beautiful house with absolutely stunning grounds. Lots of very accessible walking routes from the property. Staff are fantastic and hugely welcoming "

"Hotel more basic than expected with some cracks visible in various places. Bed comfy but walls thin. "

"Didnt have a kitchen"

"This hotel was ideal for my 2 night stay in Penrith. The room was clean and comfortable with tea/coffee facilities and robes/slippers available for the pool and/or spa. Pool and gym opening hours were good and the gym is well equipped. Staff in all areas were helpful and friendly. The restaurant menu offered a varied selection and I ate there on both evenings. The atmosphere overall was relaxing. It was an ideal place to stay for my first visit to Penrith and I'd be happy to stay again. "

"Highly recommend this hotel lovely friendly staff on-site car park has chargers for electric vehicle vehicles. Fantastic spa and swimming pool food was superb in the two restaurants. It’s right at the south of Lake Windermere so literally you can walk over to the ferry to do a ferry cruise to Ambleside or Bowness on Windermere Winder - it also has an aquarium and a steam train during the summer month. We didn’t bring our dog, but it is a dog friendly Hotel you really enjoyed our stay and already planning on bringing the dog for another trip "

"Underwhelming. This is a very ordinary hotel, despite the hot tubs, pool and spa. The decor is vile, all dull browns with turquoise. In the “Troutbeck” room there is a nasty trip hazard into the bathroom. A stubbed toe was annoying but a cracked skull would have been more so. Tip: if it’s not fixed put a rolled up hand towel down to fill the gap and catch your attention. Pillows were like sandbags and need immediate replacement. The mattress had an uncomfortable lump and was likely in need of replacement too. The hot tub was good, as was the jacuzzi bath. The fridge was handy, and the chairs comfortable enough for a short while. Free parking on site. The building is a maze of corridors and stairs. Regrettably the lift was out of order for the first 24 hours or so. As a walking stick user this was less than ideal. Breakfast was okay but not special. My choice of evening meal, “roast of the day”, was almost inedible. Vegetable selection poor. The wait staff were pleasant but scruffy, in contrast to the smart and highly exuberant maitre’d. It is far from being a gourmet restaurant and there are other places to eat."