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Reviews of Aegean Castle Andros - Adults Only

4 out of 5
Aegean Castle Andros - Adults Only
Ag. Eleousa, Palaiopolis, Andros, Andros Island

Reviews

9.4

Exceptional

Rating 10 - Excellent. 10 out of 12 reviews" "
Rating 8 - Good. 1 out of 12 reviews" "
Rating 6 - Okay. 0 out of 12 reviews" "
Rating 4 - Poor. 1 out of 12 reviews" "
Rating 2 - Terrible. 0 out of 12 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Janelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Incredible views and great staff
Christine was an incredible host and we absolutely loved our stay at the Aegean Castle. The view from our room was breathtaking- we found ourselves laying outside just taking it all in multiple times during our stay. The breakfast offered was fantastic and Christine gave really helpful recommendations on what to see/where to eat while exploring Andros. We would highly recommend this stay!
Stayed 3 nights in Jul 2023
Response from Christina and Peter on 8 Aug 2023
Dear Janelle , thank you so much for your wonterfull review....Enjoy your trips! AEGEAN CASTLE FAMILY

10/10 Excellent

Ran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
amazing, Great staff , Christin is great and they all very friendly and helpful , I am hardly recommend, It’s a very unique place, Ran Shaul
Stayed 5 nights in Aug 2019
Response from Christine on 22 Aug 2019
Τhank you very much for your excellent review We will happy to see you again... Aegean Castle

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Το κατάλυμα είναι όμορφο και φτιαγμένο με γούστο. Εξαιρετική καθαριότητα πάρα πολύ καλό πρωινό σε ένα οικείο και "ζεστό" περιβάλλον. Πολύ καλή τοποθεσία με εκπληκτική θέα στο Αιγαίο. Φιλόξενοι άνθρωποι με διάθεση να σε κατατοπίσουν για οτιδήποτε χρειαστείς για το νησί. Πέτρο και Χριστίνα σας ευχαριστούμε.
Stayed 4 nights in Aug 2018
Response from ΧΡΙΣΤΙΝΑ on 18 Sept 2018
Σας ευχαριστούμε θερμά για τα καλά σας λόγια. Να απολαμβάνετε τα ταξίδια σας! θα χαρούμε να σας ξαναδούμε. Από την οικογένεια του Aegean Castle.

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities
Decent space, but bad management
Almost nothing about our experience came close to justifying the price tag. The real unfortunate thing was our interaction with Christina, the proprietor. Overall, she was superficially friendly throughout our stay. The problem arose when my wife wanted to do a small load of laundry at one point and asked her where to go to do it. Christina said she'd do it for us, presenting no other options and making no mention of any charge. My wife tried to push back, but Christina was insistent that it was "no problem". We thought, at the time, that this was very nice. At check-out, Christina then told us that we owed what we felt was a pretty high sum for the laundry. When we stated that we hadn't been informed of this and suggested that she tell people about extra charges in advance (keep in mind that we paid her the money), she freaked out, pointing to a small line of fine print in a pamphlet that hadn't even been in our room. She was rude and hostile, yelling and acting like no one I've ever interacted with in the hospitality business. We felt completely disrespected. This is a person who cares about nothing but money, acting incredibly inappropriately and leaving an awful taste in my mouth. If the price we paid for our room had been significantly lower and we hadn't had such a negative experience with the proprietor, I'd rate this place more highly. As it stands, I'd never recommend this place to anyone and feel that there are bound to be better places to stay on Andros.
Response from AEGEAN CASTLE on 13 Sept 2016
Dear Guests, We would like to thank you for the time you devoted to rate our hotel. We are very sorry that our accommodation didn’t live up to your expectations. Our services are characterized by devotion and our goal is to offer our clients high standards and custom hospitality. In this direction we do our best to satisfy all our clients’ desires. We would like to remind you that after your request we upgraded your room to a grand suite at no extra charge, we offered you welcoming treats at no extra charge and you used the kitchen in your room at no extra charge. We also recall that during your stay you reassured us that you were completely satisfied with our services and breakfast. We were surprised to read your complaints because during your stay you didn’t express any discomfort. Additionally, all our charge rates for extra services like laundry are mentioned in our instructions brochure that is available in all rooms and on the official sites of expedia.com and hotels.com. The Aegean Castle Management is committed in offering high class accommodation services. We would like to thank all our guests for their preference and reviews. We will continue our efforts of improving our services. We are grateful that expedia.com provides us the opportunity to respond to our clients’ comments so as to present an objective point of view of our guests’ future destination. Best regards, The Aegean Castle Hotel Management.

10/10 Excellent

Tony , new York city

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful views
Wonderful, peaceful, great staff. It's a place you would like to go to again.
Response from AEGEAN CASTLE on 14 Sept 2016
We are very glad you enjoyed your stay in the Castle! Your satisfaction is our reward for our hard work! Hope to see you again in the future! Greetings from the Aegean Castle family.

10/10 Excellent

Mohamed

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Parfait séjour
Fantastique séjour. Christina est formidable. Son mari également. Le petit déjeuner est excellent. Mention spéciale pour les œufs cuits à la demande (omelette ou oeufs au plat qu'il ne faut surtout pas hésiter à réclamer).
Stayed 5 nights in Jul 2021
Response from Christina on 10 Aug 2021
Merci beaucoup. Profitez de vos voyages Aegean Castle Family

10/10 Excellent

Verified traveller

Stayed 10 nights in Oct 2019

10/10 Excellent

Bella

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très agréable séjour
Christina et sa famille vous accueillent dans un cadre très agréable. Le petit déjeuner est copieux et bon (les pan-cake sont préparés par Christina). La vue de la terrasse est magnifique et les plages aux alentours aussi. A savoir: la route passe à 30 m sous les fenêtres des chambres.
Stayed 4 nights in Sep 2018
Response from Christine on 26 Sept 2018
Nous aimerions vous remercier pour le temps que vous avez passé à partager votre expérience sur notre belle île. Nous vous souhaitons de bonnes vacances.

10/10 Excellent

phil, Ain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
hotel très accueillant
Avec une voiture à disposition l'Aegean Castle est idéalement situé pour visiter l'île. Accueil plus que chaleureux. Les indications fournies par les hôtes sont top. Que du bonheur !!!
Stayed 7 nights in Jun 2017
Response from Christine on 4 Jul 2017
Cher invité, Nous vous remercions beaucoup de partager votre expérience au Aegean Castle. Quelle excellente critique! Nous sommes ravis de lire que votre séjour dans notre hôtel a répondu à vos attentes. Nous avons été heureux de partager vos excellents commentaires avec toute l'équipe. Nous espérons néanmoins que cela vous aidera dans vos recherches. Chaleureuses salutations, Christine

10/10 Excellent

Philipp

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from General Manager on 13 Sept 2016
Dear Philipp, thank you for the time and effort you put in to write this review on Aegean Castle. We are glad that travellers from country love Greece and especially, islands like Andros. Thank you for your visit and we hope to see you again in the future. Regards from the Aegean Castle family

8/10 Good

emmanuel, Soignies

Liked: Staff & service, room comfort
Vue â couper le souffle
Hotel â grand potentiel mais travaux encore en cours!l'annee prochaine une petite piscine pourrait être disponible, petit déjeuner grec sur mesure

10/10 Excellent

Vincent, Saint Germain en Laye

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Situation superbe, accueil chaleureux
Vue magnifique sur la baie. Très belle construction, pleine de charme et de qualité. Chambres spacieuses et confortables. Magnifiques terrasses. Accueil chaleureux et petits déjeuners agréables et copieux. Excellente adresse pour passer quelques jours dans le calme. Une voiture est indispensable car le lieu est isolé.