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关于帕拉提诺酒店的点评

4 out of 5
帕拉提诺酒店
10 Kolokotroni and Koliva, Zakynthos, Zakynthos Island

点评

8.2

很好

10 分 - 超赞。32 条好评，共有 82 条点评" "
8 分 - 还可以。31 条好评，共有 82 条点评" "
6 分 - 一般。13 条好评，共有 82 条点评" "
4 分 - 很差。3 条好评，共有 82 条点评" "
2 分 - 糟糕。3 条好评，共有 82 条点评" "

8.4/10

清洁度

8.6/10

员工和服务

7.0/10

服务设施

8.0/10

住宿条件和设施

7.0/10

环保

点评

6/10 一般

GI，HK

满意：员工和服务，清洁度
Nice place to stay
It’s too sad we can’t go to shipwreck Bay due to the rockfall, thank you for the information, staffs are helpful. There is a supermarket nearby, location is quite good, hotel room looks a little bit old style.
2018 年 9 月入住 2 晚
Arvanitaki Mary - Reservation Dptm 于 2018年10月10日 的回复
Thank you and hope to see you again!

8/10 还可以

TE LING

满意：清洁度、员工和服务、住宿条件和设施
位置離市區要一段路，不過往馬路走就是海邊，可以玩水很方便，房間陽台面海視野很好，傍晚坐在陽台看海景也很好，早餐還不錯，但是冷氣很不冷，請他們處理後只說慢慢會冷，但是開了整天都不冷，床很舒服
2017 年 6 月入住 2 晚

8/10 还可以

Maria I K

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
localização boa, perto do centrinho com lojinhas e restaurantes, a vista para colina decepcionou um pouco, pois era antes de tudo uma vista para o telhado e lá no fundo uma colina, como a gente paga um pouco mais, a expectativa era outra.
2023 年 9 月入住 3 晚

2/10 糟糕

Valentina

不满意：清洁度、员工和服务、服务设施、住宿条件和设施
We were given a room that smelled like sewage and had not been properly cleaned before our arrival. Make staff were so incredibly rude, shockingly patriarchal, self righteous and unhelpful we had to leave for a better hotel and environment. The only acceptable thing about this hotel is the hotel manager who is a professional lady who agreed to refund the money for two out of three nights we were supposed to spend at the hotel. Everything else is utterly below standard, dirty to the point of making you physically sick, and to be avoided at all costs.
2023 年 8 月入住 3 晚

10/10 超赞

Patrick

2022 年 10 月入住 7 晚

6/10 一般

Konstantinos

与配偶出行
满意：住宿条件和设施，员工和服务
不满意：服务设施
The room was nicely decorated, comfortable, the staff was very friendly and helpful. The breakfast included in the stay was great. It would cost you 20€ at a restaurant. The things that weren’t great- I very specifically selected and paid for a sea view it was more expensive than the non view rooms. They didn’t give us that room and very unapologetically told us someone else was in it. No refund for the difference was offered. Our room ended up being above the outdoor portion of the restaurant which got very noisy very early and the view was of an ugly rooftop. The other thing that wasn’t great was the cleanliness of the bathroom. I kept finding long black hairs in the sink and tub so I gave the floor a swipe with a wet towel and there were actually many of those hairs and the towel was very dirty after I wiped up. To be fair they let us in the room early because we were very jet lagged so they may have rushed the cleaning in order to be helpful.
2022 年 9 月入住 3 晚

6/10 一般

真实旅客

团体旅客
不满意：清洁度、员工和服务、住宿条件和设施
Forfærdelig morgenmad og aftensmad. Ift det var 4 stjerner, så var det kantine mad af den værste skuffe. Ret klamt. De havde glemt alt om Corona Meget slidt hotel og meget uro på gangene om natten. Badeværelse havde gammeldags håndsæbe på en bakke som ikke blev rengjort i de 4 dage vi var der. Ingen plads på hotellets parkeringspladser Det var positivt at det lå centralt Ift gågaden. Vil ikke anbefale det hotel til andre.
2022 年 8 月入住 4 晚
Palatino Hotel 于 2022年08月16日 的回复
Dear guest, we feel sorry that we did not exceed your expectations, thank you for taking the time to leave your review as it helps us improve our property and services! Best regards, Palatino Hotel

8/10 还可以

Sergio

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Excelente localização
O hotel é muito bem localizado, próximo ao centro de Zakynthos. O quarto é amplo, mas precisa de algumas reformas e troca de mobília como, por exemplo, os colchões que já estão bastante deformados. O café da manhã é muito bom, com várias opções.
2022 年 7 月入住 2 晚
Palatino Hotel 于 2022年08月16日 的回复
Dear guest, thank you so much for taking the time to leave a rating. We hope to see you again in the future! Kind Regards, Palatino Hotel.

10/10 超赞

Andreas

2021 年 9 月入住 1 晚

10/10 超赞

Sergio

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
tres bonne adresse
superbe hotel tres propre et employés tres serviables la chambre avec vue sur mer est magnifique
2021 年 8 月入住 7 晚

8/10 还可以

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2021 年 7 月入住 7 晚

4/10 很差

真实旅客

与家人出行
不满意：清洁度、员工和服务、服务设施、住宿条件和设施
Also ich kann die guten Bewertungen dieses Hotels 0 nachvollziehen! Das Personal war extrem unfreundlich , unsere Klospülung funktionierte die ersten 3 Tage einfach nicht und wir mussten die Rezeptionisten 4 mal ansprechen damit sie endlich etwas unternehmen! Das Frühstück war katastrophal! Alles andere als frisch, nicht mal das Wasser aus dem Automaten war genießbar. Die Wände des Hotels sind so dünn man hört wirklich ALLES vom Nachbarzimmer sogar wenn diese die Toilette benutzen! Für das Ausborgen der Handtücher muss man 5€ bezahlen die man später wieder zurückbekommt, verstehe die Logik hier nicht? Aber okay. Das Hotel ist wirklich alles andere als ein 4 Sterne Hotel, 2 Sterne würden reichen. Für einen kurzen Aufenthalt ok für einen längeren sucht euch etwas anderes! Das einzige was wirklich gut funktioniert hat war die Klimaanlage und die Aussicht auf das Meer war auch ganz schön. Fazit: nie wieder dieses Hotel!
2021 年 8 月入住 7 晚

10/10 超赞

真实旅客

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
The Palatino had a huge sign. If you weren't sure where you were, all you had to do was to look for their sign. If the parking lot was full, a valet would find a spot for you.
2021 年 7 月入住 5 晚
Arvanitaki Mary - Reservation Dptm 于 2021年08月3日 的回复
Dear guest thank you very much for all your kind words and we hope to visit us again.

10/10 超赞

boris

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Hotel Palatino
Great location, very friendly staff. Would definitely recommend this hotel when visiting Zakynthos
2021 年 7 月入住 10 晚
Arvanitaki Mary - Reservation Dptm 于 2021年07月20日 的回复
Thank you so much for your kind words and we hope to visit us again

8/10 还可以

Krzysztof

商务旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2021 年 6 月入住 2 晚
Arvanitaki Mary - Reservation Dptm 于 2021年07月6日 的回复
Thank you for staying in our hotel and we hope to visit us again

8/10 还可以

Alexandre

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Bon rapport qualité prix dans le centre de Zante
Chambre très confortable, spacieuse et vue sur la mer. Le personnel est aussi très sympathique et de bons conseils pour visiter l'île.
2020 年 8 月入住 3 晚
Arvanitaki Mary - Reservation Dptm 于 2020年09月8日 的回复
Thank you for choosing our hotel and we hope to see you again

10/10 超赞

Raffaella

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Una vacanza da ripetere
Un hotel con tutte le carte in regola. Posizione ottima in 5 minuti a piedi sei subito al centro di Zante
2020 年 8 月入住 8 晚
Arvanitaki Mary - Reservation Dptm 于 2020年08月19日 的回复
Dear guest thank you very much for choosing our hotel, Palatino Hotel for your holidays and we hope to see you again!!!

8/10 还可以

Z O I

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Πολύ καλή εξυπηρέτηση καθαρά δωματια
2019 年 12 月入住 3 晚
Arvanitaki Mary - Reservation Dptm 于 2020年02月7日 的回复
Dear guest thank you very much for staying in our hotel, Palatino Hotel and we hope to see you again!

8/10 还可以

IOANNIS

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Would come back
Well presented hotel just about right for a business stay
2019 年 11 月入住 1 晚
Palatino Hotel 于 2019年11月21日 的回复
Dear guest thank you for choosing our hotel for your stay and we hope to see you again!

10/10 超赞

Paula

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Hotel muito bonito, limpo, equipe atenciosa. Única queixa são as ferragens do banheiro enferrujadas e algumas quebradas. Do restante, muito bom!
2019 年 10 月入住 2 晚
Palatino Hotel 于 2019年10月31日 的回复
Dear guest thank you and we hope to see you again!

10/10 超赞

真实旅客

2019 年 10 月入住 2 晚
Arvanitaki Mary-Reservation Dptm 于 2019年10月17日 的回复
Dear guest thank you for choosing our hotel, Palatino Hotel and we hope to see you again!

6/10 一般

Kwun zheng

2019 年 9 月入住 2 晚
Arvanitaki Mary-Reservation Dptm 于 2019年10月17日 的回复
Dear guest thank you for choosing our hotel, Palatino Hotel and we hope to see you again!

10/10 超赞

Docjames

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Centrally located hotel, quality & delicious foods at an affordable price and very friendly staff with good working ethics.
2019 年 9 月入住 1 晚
Arvanitaki Mary-Reservation Dptm 于 2019年10月17日 的回复
Dear guest thank you for choosing our hotel, Palatino Hotel and we hope to see you again!

10/10 超赞

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Μπράβο
Πολύ καλή εξυπηρέτηση, ευγενέστατοι και πολύ καθαρό ξενοδοχείο.
2019 年 9 月入住 3 晚
Arvanitaki Mary-Reservation Dptm 于 2019年09月11日 的回复
Dear guest thank you and we hope to visit us again.

10/10 超赞

真实旅客

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Ottimo hotel. Vicino al centro ed al mare ma lontano dal caos
2019 年 7 月入住 7 晚
Palatino Hotel 于 2019年08月21日 的回复
Dear guest thank you for choosing our hotel, Palatino Hotel for your holidays and we hope to visit us again!

8/10 还可以

真实旅客

满意：清洁度、员工和服务、服务设施、住宿条件和设施
2019 年 7 月入住 1 晚
Palatino Hotel 于 2019年08月21日 的回复
Dear guest thank you for choosing our hotel, Palatino Hotel for your holidays and we hope to visit us again!

8/10 还可以

真实旅客

2019 年 6 月入住 5 晚
Arvanitaki Mary-Reservation Dptm 于 2019年06月19日 的回复
Thank you for visiting our hotel, Palatino Hotel. We hope to see you again.

10/10 超赞

Srinivas

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Lovely place to stay
Excellent hotel In the old town. Walking to various cafes and bus stop. Great service. Nice breakfast. Reception is really lovely. Ana was great. They even give you a welcome drink )beer, wine, juice etc). Nice rooms. Great place to stay
2019 年 5 月入住 2 晚
Palatino Hotel 于 2019年08月2日 的回复
Thank you and we hope to see you again

10/10 超赞

真实旅客

满意：清洁度、员工和服务、服务设施、住宿条件和设施
2019 年 5 月入住 3 晚
Arvanitaki Mary-Reservation Dptm 于 2019年06月19日 的回复
Thank you for visiting our hotel, Palatino Hotel. We hope to see you again.

4/10 很差

真实旅客

满意：员工和服务
不满意：清洁度、住宿条件和设施、客房舒适度
좋지 못한 시설
방음이 잘 안됩니다 특히 밤에 전기박스에서 소음이 나서 잠에 들지 못하고 방을 옮겨야만 했습니다 옮긴 방에서도 물 내려가는 소리 때문에 신경이 쓰였습니다
2019 年 4 月入住 2 晚
Arvanitaki Mary-Reservation Dptm 于 2019年06月17日 的回复
Thank you for visiting our hotel, Palatino Hotel. We hope to see you again.

10/10 超赞

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2018 年 10 月入住 1 晚
Arvanitaki Mary 于 2018年11月7日 的回复
Dear guest thank you for stying in our hotel and hope to see you again! Kind regards Reservation Dptm

8/10 还可以

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2018 年 10 月入住 2 晚
Palatino Hotel 于 2018年10月30日 的回复
Thank you

8/10 还可以

Carla

满意：清洁度、员工和服务、住宿条件和设施
Staff nota 10
Staff muito atencioso e solícito! Chegamos muito cedo e nos concederam um early check in e café da manhã! Era comemoração do nosso aniversário de casamento e enfeitaram nosso quarto e deram uma garrafa de vinho! Único ponto a melhorar: o colchão!
2018 年 9 月入住 2 晚
Arvanitaki Mary - Reservation Dptm 于 2018年10月12日 的回复
Thank you and hope to see you again!

10/10 超赞

Michel

Excelente
Hotel excelente , ótima localização, uma praia a poucos passos, hotel tranquilo, limpo. E a recepção é nota 10.
2018 年 9 月入住 2 晚
Palatino Hotel 于 2018年09月18日 的回复
Thank you for your kind words and we hope to see you again!

8/10 还可以

Max，Panama

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Nice and close to the beach. Near the restaurants and shops................
2018 年 9 月入住 1 晚

10/10 超赞

Francisco

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Boa base para explorar a Ilha!
Hotel central, junto à praça veneziana, cheia de bares e restaurantes (alguns com música ao vivo de Zaquintos), e à marginal, ótima para passear e partir a visita à Ilha e suas famosas praias (Navagio, Kalamaki, perto da qual nidificam as tartarugas, St. Nicholas... Limpo e confortável. Bom pequeno almoço. Quarto com varanda, mesa e cadeiras e, sobretudo, muito sol.
2018 年 6 月入住 1 晚

8/10 还可以

Gabriella

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Bom hotel
Café da manhã bom, localização ótima próximo a bares e restaurantes. Os funcionários são muito atenciosos, nos deram varias dicas de ótimos lugares para conhecermos na ilha.
2018 年 6 月入住 4 晚

6/10 一般

Svenja

满意：客房舒适度，清洁度
Solides Hotel in Hafennähe
Wir waren als Zwischenstation nur eine Nacht in diesem Hotel. Es liegt sehr zentral in der Nähe des Fährhafens. Das Zimmer war geräumig und sauber, aber nichts besonderes. Der Bergblick war ganz schön. Zu erwähnen ist noch die wirklich gute WLAN Verbindung. Das Frühstück war leider nicht sehr gut.
2018 年 6 月入住 1 晚

10/10 超赞

Anthony

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Terrific hotel at Zante Town!
This hotel is beyond all my expectations. The amenities and facilities that they offer are terrific. The check in process was swift and the front desk was very helpful. Highly recommend this hotel!
2018 年 6 月入住 1 晚

8/10 还可以

よしゆう，東京

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
パラティノホテル
ザキントスタウンの外れにあり、静か。ショッピングするにもゴハンを食べるにも歩く。ベランダから見る海と朝日はよかった。
2018 年 4 月入住 1 晚

2/10 糟糕

Kellie，England

满意：清洁度
不满意：员工和服务
Nice hotel shame about the members of their Staff
While this hotel was clean, but basic for the 4 stars given to this property. The food was very standard definitely not A La Carte. The staff were friendly on the whole, Anastasia in particular was very helpful. Now having said that this property cheated lied and quite frankly took advance of me as a single mother travelling alone with my son. I initial choose the hotel as it was in town, If you plan to visit in low season you will soon realise there is nothing open in the surrounding areas, so staying in town is essential. However once we had arrived and checked out the amenities, primarily access to beach and Tennis courts. The beach area is not safe rocky and steep with no access to sitting area Tennis courts are just a few minutes away, but be sure to bring your own equipment, as the courts are not on the properties grounds so nothing provided. In fact there is nowhere to sit out side unless you are a smoker, where a small compact area is provided at the back. After having spent a few days at this property, arriving on Thursday morning, I decided on Saturday that I would book somewhere else that had a pool for me son in enjoy, as he was getting alittle bored. I very honestly informed a Maria of my plans, and handed her my key also explaining that I did not want to loss it, and would be back, as the other property I had booked was outside town. Maria went on to explain that the following week would be Easter and they get very busy so if I was not returning to
2018 年 3 月入住 7 晚

8/10 还可以

Robert

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
We’ll be back...
Palatino hotel turned out to be a great choice for my wife and I. It had one of the better reviews for Zante, possibly the best. I can’t recall. But we had cheap flights, & the hotel is only 2.5km away from the airport. Anyway, it didn’t take long for us too know we had picked well. Anastasia at reception deserves a mention. She was absolutely lovely, and couldn’t of been more helpful throughout our stay. Room was clean, & good sized. Breakfast was buffet style, everything you’d want was there, hot or cold. The Greek yoghurt in particular was delicious! We felt we had the hotel pretty much to ourselves(first week of the season I believe), which was lovely, but you could tell the hotel was well equipped for being full. We plan to go again, maybe in September, that’s how much we liked it!

10/10 超赞

EMMANOUIL

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Πολύ καλή επιλογή για διαμονή στη Ζάκυνθο!
Πολύ όμορφο ξενοδοχείο, σε καλή περιοχή, πολύ κοντά στο κέντρο της πόλης, άνετο, καθαρό και με πολύ εξυπηρετικό και ευγενικό προσωπικό. Πολύ καλό επίσης και το πρωινό του!
2018 年 1 月入住 1 晚

8/10 还可以

Uri

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2017 年 10 月入住 3 晚

10/10 超赞

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Awesome
Fantastic - the management were very accommodating when we wanted to extend our stay. Great room - Great value!!!
2017 年 8 月入住 2 晚

10/10 超赞

Viivi

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
4 yötä häämatkallamme
Yövyimme Palatino-hotellissa häämatkamme yhteydessä. Hotelli oli perussiisti ja sijainti oli hyvä. Huoneet olivat pienet, mutta niistä löytyi kaikki tarpeellinen. Tervetulias-viinipullo oli mukava lisä. :) Iso kiitos ystävälliselle ja auttavaiselle henkilökunnalle, he olivat hotellin sydän!

8/10 还可以

kee ，kuala lumpur

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Comfort and clean with good accessibility
Centrally located and easy to reach all the sights and things to do in Athens. Nearby food, bakery, restaurant 3 blocks away. Very clean, pleasant hotel
2017 年 8 月入住 2 晚

10/10 超赞

VASILEIA

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Ευγενέστατο προσωπικό,καθαρά δωμάτια,ένα υπέροχο ξενοδοχείο στο κέντρο της Ζακύνθου!Σίγουρα θα το ξαναεπισκεφτουμε και το προτείνουμε ανεπιφύλακτα!
2017 年 7 月入住 3 晚

10/10 超赞

Ineke

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Heerlijk hotel!
Heerlijk hotel met goede bedden. Tegenover het hotel is een strandje met ligbedden en parasols (tegen betaling van € 5,00). Hotel ligt op 2 minuten loopafstand van het centrum
2017 年 6 月入住 3 晚

6/10 一般

Ramona，Edmonton, Alberta

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Friendly Staff
Staff was very friendly and reception staff were wonderful. We enjoyed our stay at Palatino and the included breakfast with our room booking was a plus. The hours for breakfast ran 7-10, which gave us time to get in an early breakfast before a tour or a later one when we decided to sleep in. Short walk to Solomos Square and surrounding restaurants.
2017 年 6 月入住 7 晚