Professional staff with good service.
I enjoyed my time here. :)
Kenny
2018 年 3 月入住 3 晚
6/10 一般
Amy
2015 年 7 月 20 日
满意:员工和服务,清洁度
不方便, 没有車不行
Pros:
- modern hotel
- friendly staff
Cons
- food not tasty
- small swimming pool for purpose of taking photos only
- not convenient, need a car to go here and there
Amy
10/10 超赞
maria fernanda
与家人出行
2025 年 7 月 20 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Everything was so good!
maria fernanda
2025 年 7 月入住 3 晚
8/10 还可以
Mariaelena
2025 年 7 月 14 日
满意:服务设施
不满意:住宿条件和设施,清洁度
The property is beautiful but the terracotta/ orange sand that blew in from the desert was all over the floor in our room. Our luggage being wheeled in, also carried the orange sand into our room, so our socks and feet turned orange. When I went to use a very white towel, there was a dark “something” folded into it. I thought it was a bug. Thankfully when my husband checked, it turned out to be granola that wasn’t cleaned in their wash.
Mariaelena
2025 年 5 月入住 1 晚
10/10 超赞
Susana
2025 年 7 月 12 日
Amazing hotel! Very clean and modern. Staff was incredible from beginning to end. This hotel is a must. It’s right in between Fira and Oia. Perfect location, peaceful and beautiful. Shout out to Maggie at the hotel bar who gave us wonderful recommendations and Nic at the front desk who was so kind and helpful. They take pride in keeping their hotel top notch. Make sure to book a catamaran tour!!
Susana
2025 年 7 月入住 3 晚
10/10 超赞
Michael
与家人出行
2025 年 7 月 11 日
满意:清洁度、服务设施、住宿条件和设施
Great property, location / views sensational. All the staff were excellent
Michael
2025 年 7 月入住 4 晚
8/10 还可以
Jack
与配偶出行
2025 年 7 月 3 日
满意:清洁度、服务设施、住宿条件和设施
Excellent hotel, made even better by the exceptional staff who were very helpful. Special thanks to Tim for assisting me with my engagement plans.
Jack
2025 年 6 月入住 5 晚
10/10 超赞
Bonnie
与配偶出行
2025 年 6 月 7 日
满意:清洁度、服务设施、住宿条件和设施
We had an amazing stay. When we arrived I was a bit disappointed in the view from our room. The manager, wanted our experience to be special, and changed our room and it was breathtaking. Staff wonderful, food fabulous. Rate this place 10/10…
Bonnie
2025 年 5 月入住 3 晚
10/10 超赞
LEONIE
2025 年 6 月 6 日
满意:住宿条件和设施,清洁度
LEONIE
2025 年 5 月入住 3 晚
10/10 超赞
Stephanie
2025 年 6 月 4 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Lovely hotel, great staff, cool pool bar/restaurant area. Could use a bit of TLC on outdoor areas (other than pool deck). Terraces and balconies for the suites were pretty dingy and dirty
Stephanie
2025 年 5 月入住 3 晚
10/10 超赞
Yenima
2025 年 5 月 28 日
满意:清洁度、员工和服务、住宿条件和设施
Yenima
2025 年 5 月入住 2 晚
10/10 超赞
Alejandro
2025 年 5 月 28 日
Alejandro
2025 年 5 月入住 2 晚
10/10 超赞
Pasionaria
团体旅客
2025 年 5 月 24 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Las personas del front desk muy amables y cooperativas. La ayuda con nuestro equipaje fue excelente. Las personas del bar muy amables, nos prepararon unos cafes y cocteles espectaculares.Eldesayuno fue muy bueno y abundante.
Pasionaria
2025 年 5 月入住 2 晚
10/10 超赞
Salome
与家人出行
2025 年 5 月 21 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Beautiful hotel with excellent service. Everyone was so helpful. You do have to travel to Oia and Fira. Enjoyed the accommodation and the view.
Salome
2025 年 5 月入住 4 晚
10/10 超赞
Senka
2025 年 5 月 17 日
满意:清洁度、员工和服务、住宿条件和设施
Absolut freundliches Personal! Tolles Essen
Senka
2025 年 5 月入住 2 晚
8/10 还可以
James
团体旅客
2025 年 5 月 17 日
满意:清洁度、员工和服务、住宿条件和设施
The view from the hotel was amazing. Stunning sunsets. The staff was excellent. Very clean and quiet. Would like to have had small wash clothes, maybe just an American thing. My only complaint would be that the dining and bar facilities were not open yet for our stay on May 1 to May 4, 2025. Neither were the pool and spas.
This was not disclosed to us before securing our reservation.
James
2025 年 5 月入住 2 晚
10/10 超赞
Adetola
与配偶出行
2025 年 4 月 22 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
It was a pleasure to have such a positive experience at Rocabella suites The service was exceptional and truly made a difference the staff was nice.Their bed was comfortable the food taste very beautiful I appreciate the attention to detail and the commitment to quality. I am very satisfied with the overall outcome. I would gladly recommend this hotel to others seeking a similar experience.
Adetola
2025 年 4 月入住 3 晚
10/10 超赞
Sherry
与配偶出行
2025 年 4 月 20 日
满意:清洁度、员工和服务、住宿条件和设施
The hotel is located on a hill and is far from the main tourist areas so will need transportation to get there. The room was amazing with beautiful views from the balcony in the bathroom overlooking sunrise and breathtaking views from the front balcony overlooking the sunset.
On arrival Giorgos came to the car and assisted with taking our luggage up the little hill to the reception. He explained that reception is only open till 6 pm but offered communication through WhatsApp which was great. Upon check in,we saw that our plunge pool was very dirty. We asked it to be cleaned and were advised that it was recently cleaned and stuff get to it due to wind. We settled in and were going to use the pool and then noticed tiny little fish swimming in it. Told the reception and they cleaned it while we were out. They left a complimentary bottle of wine for us as an apology which was really appreciated. Later we noticed our cards were not working to open the door. Communicated this via WhatsApp and they sent someone right away to open our door. They provided their number for us to call upon coming back late at night so they could open our door with the master key as they could not reset the key. We came back around 1 am and called the individual and he informed us that he had left a key for us in the front patio. Breakfast is done via preorder. We chose what we wanted and sent it to reception via WhatsApp and was delivered on the dot and amazing. Giorgos was amazing. Highly recommend.
Sherry
2025 年 4 月入住 1 晚
8/10 还可以
Mienrado
与配偶出行
2024 年 12 月 29 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
We changed next day our room, because of too many stairs to clim up. Special for older people very dangerous to fall. The other room was perfect. Service and cleaning was very good.
Mienrado
2024 年 12 月入住 6 晚
10/10 超赞
Cassandra,Chino
与家人出行
2024 年 12 月 28 日
满意:清洁度、员工和服务、住宿条件和设施
It’s slow season so many things are closed, including the restaurant and other amenities. The hotel is a bit old but well maintained. Mike works at the reception was very friendly and attentive. Any minor issues were corrected immediately. The whole island was very empty which is great to explore. We were lucky to have 2 dry days during this rainy season. It was nice to wake up to the gorgeous caldera view.
Cassandra
2024 年 12 月入住 3 晚
10/10 超赞
Angela
与配偶出行
2024 年 12 月 18 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
I stayed during off peak. While some amenities were not available due to renovations during off peak hours (on site restaurant/fitness room), the staff made every effort to accommodate individual needs. Room service was available and was timely and delicious. Local restaurants were available for order-in. Shuttles were available for excursions. The Spa staff were accommodating to time and professional. It was easily one of my most treasured vacations. Highly recommend the Rocabella resort.
Angela
2024 年 12 月入住 4 晚
10/10 超赞
Sherry
与家人出行
2024 年 12 月 15 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The staff is AMAZING! Everything was lovely and i highly recommend staying with our friends at Rocabella.