Green Hill Ranch

No one answers the phone at the spa. Bathtub clogged, engineering called and I was simply told the tub was not clogged so had to shower with water up to my ankles. They do have a bar but it’s not well stocked. The blinds in the room don’t hang properly, they’re wonky, and have to be moved by chain. This is not a 4 star hotel. It’s not 3 either. Save your money and stay at a nice Hampton or Courtyard instead. This is a gross place, terrible staff.

The location of the Arlo Chicago is super convenient and the hotel is quiet and comfy.

I have severe mobility issues, but was taken by wheelchair directly from United gate to Hilton reception desk. Restaurants were close to reception and elevators, so accessible with stroller.