Greenbrier hotels in Chesapeake

"We had an ocean view room, and the view was great. However, there were a couple of things that needed attention. Our bathroom ceiling had a spot from a leak that looked like it might fall through. Secondly, the mattress felt extremely hard—after a few hours it felt like we were laying on bricks. On a positive note, all of the hotel staff we came in contact with were very polite and friendly."

"The view was great. The room was clean and comfortable. The restaurant on site was convenient. Staff were friendly. Would highly recommend. "

"Terrible"

"The staff was super nice & the room was very clean & we enjoyed the view. Would stay here again"

"We stayed in a one-bedroom suite. The kitchen was clean and well-equipped. However, the room had an unpleasant odor, and the sofa bed mattress was not comfortable. The employee was very helpful in resolving the mattress issue."

"The staffs were great service. "

"The oceanfront was absolutely beautiful"

"This Hotel just isnt managed properly. The staff wasnt engaged with its guest at all. Clearly a punch in and punch out sort of culture. Our room was missing a shower head. When I told the staff durning checkout the staff member just looked at the "Manager". I asked them for a discount on the room since Me, my wife and my Daughter couldnt even clean up before leaving. I was told since made a reservation through Expeida that I would have to talk to them? What a joke that was. I didnt even get the courtesy of an apology. I only reserved a room, When the the sfaff wouldn't let my wife and daughter check into the room I had to call and pay for the room in full to get access to to the room. Bottom line is the hotel received the money and clearly didnt do a proper inspection of the condition of the room since they didnt know that the damn shower head was missing! I reget not putting my family in another hotel. The experience was terrible! Dont watse you money here folks. This place is nothing but a polished turd! "

"I loved the location !Some of the front desk peo lacked a personality and customer service."