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Reviews of Holiday Inn Express And Suites Greenville - Taylors, an IHG Hotel

2.5 out of 5
Holiday Inn Express And Suites Greenville - Taylors, an IHG Hotel
2025 Wade Hampton Blvd, Greenville, SC

Reviews

9.2

Wonderful

Rating 10 - Excellent. 329 out of 451 reviews" "
Rating 8 - Good. 86 out of 451 reviews" "
Rating 6 - Okay. 16 out of 451 reviews" "
Rating 4 - Poor. 7 out of 451 reviews" "
Rating 2 - Terrible. 13 out of 451 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Shana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We recently had the pleasure of staying at the Holiday Inn Express in Greenville, SC (2025 Wade Hampton Blvd) and I must say, it was an absolutely fantastic experience. From the moment I entered the hotel, we were greeted with warm smiles, friendly banter and exceptional customer service from the evening staff Fred and Jayelle. The hotel itself is beautifully designed and well-maintained. The bed was incredibly comfortable, like sleeping in the clouds, ensuring we got plenty of rest from our 5 hour drive. The shower was super hot with amazing water pressure! Felt like a full body massage!! The cleanliness of the room and the attention to detail was also commendable. There’s many but one of the highlights of my stay was the hot breakfast! Everything was flavorful and seasoned perfectly, constantly being attended by friendly staff. Overall, I cannot recommend this particular Holiday Inn Express enough. It is a top-notch “Express” hotel that offers a perfect blend of luxury, comfort, and outstanding service. Whether you're traveling for business or leisure, this hotel is a fantastic choice.
Stayed 2 nights in May 2024

10/10 Excellent

Gregory

Travelled with partner
Room was clean and neat and the people at the desk were kind and helpful
Stayed 2 nights in May 2024

10/10 Excellent

Carla

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Mark Knight on 15 May 2024
Thanks for your review!

10/10 Excellent

RALPH

Travelled with family
Liked: Staff & service, property conditions & facilities
Great place to stay!!
Stayed 2 nights in May 2024
Response from Mark Knight on 15 May 2024
Thanks for your review!

10/10 Excellent

Juan Pablo

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Cool hotel. Night front desk guy had a bad mood though, I would too lol
Stayed 1 night in Apr 2024
Response from Mark Knight on 15 May 2024
Thanks for your review!

8/10 Good

Cleo

Travelled with family
Liked: Cleanliness, property conditions & facilities
Our room is clean and the beds are comfortable. I was very disappointed that they closed the breakfast area before 9:30. My husband came down at 9am and took our suitcases to the car and breakfast place was already closed. This might not be an isolated case because the front desk guy doesn’t look surprised. Do not tell your guests that breakfast is open until 9:30 if you are closing before 9am.
Stayed 1 night in Apr 2024
Response from Mark Knight on 15 May 2024
Thanks for your review!

10/10 Excellent

robert

All good
Stayed 1 night in Apr 2024

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were excellent, courteous and conscientious. The property is a relatively new 5 years old or so, clean and very well functioning, with easy parking. The self serve breakfast was quite good and satisfying. We found the beds unusually high off the floor for some reason, but otherwise had an excellent stay. Great value for the price……
Stayed 7 nights in Apr 2024

10/10 Excellent

Christy

Liked: Cleanliness
Stayed 1 night in Apr 2024

10/10 Excellent

Allison

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Quick and easy check in, nice room
Stayed 1 night in Apr 2024

10/10 Excellent

Danieyis

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service

10/10 Excellent

Susan

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2024

10/10 Excellent

William

Travelled with family, Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel did not miss. Breakfast was amazing. The hotel is clean from the lobby to the room. Service was top notch even going above and beyond making sure I had decaf coffee.
Stayed 2 nights in Mar 2024

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, and efficient service!!!
Stayed 1 night in Mar 2024

10/10 Excellent

Christina

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A clean and comfortable stay with friendly staff. Would recommend and return.
Stayed 1 night in Feb 2024
Response from Mark Knight on 28 Feb 2024
Thanks for your review!

10/10 Excellent

Dyasia

Stayed 1 night in Feb 2024
Response from Mark Knight on 28 Feb 2024
Thanks for your review!

6/10 Okay

Kevin

Stayed 1 night in Feb 2024
Response from Mark Knight on 28 Feb 2024
Thanks for your review!

10/10 Excellent

BARBARA SMITH

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Mark Knight on 28 Feb 2024
Thanks for your review!

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
After concert quiet time
We enjoyed a quiet sleep after a local concert and a really nice breakfast the next morning. They had a nice selection of food and drinks. I would definitely stay again. Very clean too.
Stayed 1 night in Feb 2024
Response from Mark Knight on 28 Feb 2024
Thanks for your review!

10/10 Excellent

Jaylon

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024
Response from Mark Knight on 28 Feb 2024
Thanks for your review!

6/10 Okay

Ray

Liked: Room comfort
Disliked: Property conditions & facilities
Almost great
This hotel was awesome last time we stayed there. This time not so much. The room was still big and comfortable like before, but it seemed that housekeeping only partially cleaned. There were only 2 towels, the ice bucket still had standing water in it with no liner. Also there were no coffee pods at all. When we settled into the room, we discovered no tv remote. The frong desk gladly obliged, but if someone had attended to the room earliercthis could have been prevented. The room did seem clean andcthe bed was comfortable. We will come again due to the convenient location but hope better next time.
Stayed 1 night in Feb 2024
Response from Mark Knight on 28 Feb 2024
Thanks for your review!

10/10 Excellent

Dyasia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
10/10 Great
Everything was nice , clean & quiet. Check In was done fast . I would definitely book again .
Stayed 1 night in Feb 2024
Response from Mark Knight on 28 Feb 2024
Thanks for your review!

10/10 Excellent

Dynasia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
10/10 Highly recommend , the hotel was nice and I will be returning.
Stayed 1 night in Feb 2024
Response from Mark Knight on 28 Feb 2024
Thanks for your review!

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was helpful and friendly. Room was clean and comfortable and we found the hot breakfast to be amazing! Definitely recommend, it exceeded our expectations.
Stayed 1 night in Feb 2024
Response from Mark Knight on 28 Feb 2024
Thanks for your review!

10/10 Excellent

Erica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024
Response from Mark Knight on 16 Feb 2024
Thanks for your review!

6/10 Okay

Michael

Stayed 1 night in Jan 2024
Response from Mark Knight on 15 May 2024
Thanks for your review!

10/10 Excellent

Jerry

Stayed 1 night in Jan 2024

8/10 Good

german

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Mark Knight on 16 Feb 2024
Thanks for your review!

10/10 Excellent

Jay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was more than expected👍
Stayed 1 night in Jan 2024
Response from Mark Knight on 16 Feb 2024
Thanks for your review!

10/10 Excellent

Marion

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel Clean, Quiet Safe, Accomidating
Stayed 2 nights in Dec 2023
Response from Mark Knight on 16 Feb 2024
Thanks for your review!

10/10 Excellent

Arlene

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Stay
Clean, comfortable and attractive with nice amenities. Good choice of hot and cold for breakfast, comfortable and attractive choice of sitting areas in breakfast/lobby area.
Stayed 1 night in Dec 2023
Response from Amina Turner on 13 Dec 2023
Thank you for staying with us. We greatly appreciate our guest.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great stay
Hotel was very clean, staff was friendly and the accommodations were great.
Stayed 1 night in Nov 2023
Response from Amina Turner on 11 Dec 2023
Thank you

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Great stay! Spacious & clean rooms with a friendly staff. Will definitely be staying here again.
Stayed 1 night in Nov 2023
Response from Amina Turner on 11 Dec 2023
Thank you

2/10 Terrible

Sergio

Disliked: Cleanliness, staff & service, property conditions & facilities
Property not available
Stayed 2 nights in Nov 2023
Response from Amina Turner on 15 Nov 2023
Thank you

8/10 Good

Carolyn

Travelled with group
Liked: Cleanliness, property conditions & facilities
The room was clean & quiet. Bed & pillows were very comfortable. The bathroom was clean & had plenty of towels. The breakfast was good.
Stayed 1 night in Nov 2023
Response from Amina Turner on 15 Nov 2023
Thank You

8/10 Good

Deborah

Liked: Property conditions & facilities
Disliked: Cleanliness
The hotel was adequate for our needs except the cleaning staff never showed up for our three day visit.
Stayed 3 nights in Nov 2023
Response from Amina Turner on 11 Dec 2023
My apologies for my staff this will be addressed

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
As expected
Clean, quiet, comfortable. Excellent mattresses. Just what you expect at a Holiday Day Inn Express
Stayed 1 night in Nov 2023
Response from Amina Turner on 11 Dec 2023
Thank you

10/10 Excellent

Samuel

Stayed 1 night in Nov 2023
Response from Amina Turner on 11 Dec 2023
Thank you

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was on the road with the popular restaurants and some gems. Close enough to uber into town and general vicinity felt safe. The room was comfortable, and made resting and exploring simpler
Stayed 3 nights in Oct 2023
Response from Amina Turner on 11 Dec 2023
Thank you

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff was very curious and helpful. Amenities very good with a great breakfast.
Stayed 1 night in Nov 2023
Response from Amina Turner on 7 Nov 2023
Thank you for staying with us

10/10 Excellent

Emily

Stayed 1 night in Nov 2023
Response from Amina Turner on 11 Dec 2023
Thank you

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed my 2-night weekend stay. Arrived before check-in time and had to wait for my room to be ready, but staff was very nice and the lobby was spacious and comfortable. Hotel seemed very new; my king room was large and the bed, comfortable. The complimentary breakfast included a wide variety of hot and cold options, something for everyone. Location was convenient to downtown and to Furman University. Would definitely stay again.
Stayed 2 nights in Oct 2023
Response from Amina Turner on 7 Nov 2023
Thank you

6/10 Okay

Gale

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Hallway was never vacuumed in 2 days. Room was not cleaned after 1st night even though we did not opt out
Stayed 2 nights in Oct 2023
Response from Amina Turner on 7 Nov 2023
Thank you we will address this

10/10 Excellent

John

Stayed 1 night in Oct 2023
Response from Amina Turner on 19 Oct 2023
Thank you

6/10 Okay

Linda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Requested an accessible room with roll in shower due to age and physical ability to get into a shower/ tub. The shower was great but as an accessible room the bed was so high from the floor I fell hitting my head on the nightstand. This is something they might want to address. I received a nasty knot on the back of my head and at my age that isn’t a good thing.
Stayed 1 night in Oct 2023
Response from Amina Turner on 19 Oct 2023
My apologies about the beds, I hope you are ok. The beds are standard size and may be higher for shorter people. We will make a note of this and make sure we have a foot stool next time.

4/10 Poor

Debra

Travelled with family
Disliked: Cleanliness, staff & service
Staff did not greet us, one person not friendly at all, Expedia said check in was 3:00 but staff it was 4:00 so we had to leave, Dirty floors in room, garbage falling out of cans at front entrance.
Stayed 1 night in Oct 2023
Response from Amina Turner on 19 Oct 2023
My apologies

10/10 Excellent

Eric

Stayed 1 night in Oct 2023
Response from Amina Turner on 7 Nov 2023
Thank you

8/10 Good

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Hotel was nice, beds were comfy, typical subpar breakfast but overall a good stay.
Stayed 1 night in Oct 2023
Response from Amina Turner on 19 Oct 2023
Thank you