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Reviews of Hotel 27

2 out of 5
Hotel 27
211 South Walnut Street, Greenville, MS

Reviews

9.0

Wonderful

Rating 10 - Excellent. 117 out of 181 reviews" "
Rating 8 - Good. 42 out of 181 reviews" "
Rating 6 - Okay. 18 out of 181 reviews" "
Rating 4 - Poor. 2 out of 181 reviews" "
Rating 2 - Terrible. 2 out of 181 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Margaret

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024
Response from Jana S. on 23 Apr 2024
Thank you for the review!

10/10 Excellent

Ricky

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very helpful and friendly, room was clean. Really appreciated the idea of it being a non-profit hotel.
Stayed 1 night in Mar 2024
Response from Jana S. on 8 Apr 2024
Thank you for the review. We are so glad you enjoyed your stay. Proceeds from your stay are helping revitalize downtown. We hope to see you again!

10/10 Excellent

Chase

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Jana S. on 8 Apr 2024
Thank you for the review!

10/10 Excellent

William J

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The area around the hotel was not the greatest
Stayed 1 night in Mar 2024
Response from Jana S. on 8 Apr 2024
Thank you for your review! The hotel is part of Main Street Greenville. The organization is all about revitalization of downtown. We renovated three buildings last year and are working on more this year. Your stay contributes to the revitalization. You can follow the progress on our Facebook page.

8/10 Good

Brent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoy the stay and the cleaness was good just did not like the sheets. The color of the sheets was off-white/tan sheets which appeared to look dirty if you aee use to white sheets.
Stayed 2 nights in Mar 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Boutique hotel upgraded in downtown. Worth the costvof the room but hotel amenities are limited to necessities. No in house restaurant but close to restaurants and entertainment.
Stayed 1 night in Feb 2024
Response from Jana S. on 6 Mar 2024
Thank you for the review! We are glad you enjoyed your stay with us. We hope to see you again if you are ever back in Greenville.

10/10 Excellent

gloria

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great hotel staff was good
Stayed 2 nights in Feb 2024
Response from Jana S. on 6 Mar 2024
Thank you for the review!

8/10 Good

Conrad, Marina del Rey

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel itself is fine, the nightclub next door is busy, lots of noise on the street, this review is from 12:59am Friday morning, January 12 2024, had to call police to report the noise…. Awake since 11pm, bass noise ongoing….
Response from Elayjah J. on 23 Jan 2024
Thank you for your feedback and we hope to see you again!

10/10 Excellent

Rosie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from Elayjah J. on 23 Jan 2024
Thank you! We hope to see you again soon.

10/10 Excellent

Jacqueline

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023
Response from Elayjah J. on 23 Jan 2024
Thank you! We hope to see you again soon.

10/10 Excellent

Adrienne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the amenities. The renovations of the rooms were nice and modern. Loved the staff.
Stayed 2 nights in Dec 2023
Response from Jana S. on 4 Jan 2024
Thank you for taking the time to do the review! We are so glad that you enjoyed your stay!

6/10 Okay

Ruby

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2023
Response from Jana S. on 2 Jan 2024
Thank you for the review!

10/10 Excellent

Phyllis

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent quaint hotel located downtown Greenville MS. Wow! We enjoyed our stay and will definitely come again! Really comfortable, quiet, and excellent staff.
Stayed 2 nights in Dec 2023
Response from Jana S. on 21 Dec 2023
Thank you for the review! We look forward to having you stay with us again! All of our staff is great! We take pride in offering great customer service!

10/10 Excellent

Renee

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Very charming hotel. It was beautifully decorated for Christmas. The rooms were clean and very spacious. We would definitely stay there again.
Stayed 2 nights in Dec 2023
Response from Jana S. on 21 Dec 2023
Thank you for the review! We love the holiday season if you can’t tell! We look forward to having you stay with us again when you are back in Greenville!

10/10 Excellent

TORIS

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great!! 2nd time here and will forever keep coming back! The suites with the kitchen in it is so roomy my children loved it. This is a non profit hotel so go book and support. You will love it, it is a little outdated and needs some updates but very great and pleasant to stay!
Stayed 2 nights in Nov 2023
Response from Jana S. on 21 Dec 2023
Thank you for the review! We are the only operating hotel in the State of Mississippi. We take pride in being a Non-Profit knowing that we are giving back to our community!

10/10 Excellent

Patrick, New Brighton

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The suite was big with all of the modern amenities.
Stayed 4 nights in Nov 2023
Response from Jana S. on 29 Nov 2023
Thank you so much for taking the time to write a review! We hope to see you again when you are back in Greenville!

10/10 Excellent

Albert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff. Very clean and nice hotel. I would stay again!
Stayed 1 night in Nov 2023
Response from Jana S. on 21 Dec 2023
Thank you so much for the review! We look forward to having you stay with us when you return to Greenville!

10/10 Excellent

Melissa

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent staff, great location, hotel with a purpose.
Stayed 1 night in Nov 2023
Response from Jana S. on 29 Nov 2023
Thank you so much for your kind words! Our staff tries hard to provide great customer service to everyone!

10/10 Excellent

Hannah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Jana S. on 29 Nov 2023
Thank you for the review!

10/10 Excellent

Sammie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the good and polite customer service. The cleanliness of the hotel inside and outside. The outside patio was very relaxing.
Stayed 1 night in Nov 2023
Response from Jana S. on 12 Nov 2023
Thank you for taking the time to write a review! We are so glad to hear that you noticed the cleanliness of the hotel and our great customer service! Those are two things that we really take pride in! We love our courtyard also!

10/10 Excellent

Antonio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family's stay here was our best hotel stay thus far. The rooms were spacious and clean and the staff was pleasant. Will definitely rebook and recommend to anyone.
Stayed 2 nights in Nov 2023
Response from Jana S. on 6 Nov 2023
Hi Antonio, Thank you so much for the review! We are so glad to hear that you enjoyed your stay with us! We look forward to seeing you and your family again!

10/10 Excellent

Shanta

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay was great
Stayed 3 nights in Nov 2023
Response from Jana S. on 6 Nov 2023
Hi Shanta, Thank you for the review! We hope to see you again if you are ever back in Greenville!

10/10 Excellent

Melissa

Stayed 1 night in Oct 2023
Response from Jana S. on 1 Nov 2023
Thank you for the review! We look forward to seeing you next month.

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
TV didn't work. I was told that it was the cable. We were finally moved to another room the next day. No upgrade or apology. The TV worked just fine in that room. But there were paint chips falling from the bathroom ceiling. The continental breakfast was a joke.
Stayed 2 nights in Oct 2023
Response from Jana S. on 30 Oct 2023
Thank you for taking time to do a review! The cable is daisy chained, sometimes we do have problems with the cable. You were moved to a room where the cable first comes in at. Elayjah said she did apologize when she tried to fix the cable connection the very first day and she even switched out the TV. Continental breakfast is a light breakfast. We offer pancakes, muffins, cereal, yogurt, fruit, coffee, orange juice and apple juice. I’m sorry you didn’t find the sufficient enough for a Continental breakfast. We are in the works of adding more to the breakfast though. I’m glad to see you extended your stay several nights. I hope your visit to Greenville will was wonderful! We hope to see you again soon!

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice quiet place, great customer service
Stayed 2 nights in Oct 2023
Response from Jana S. on 16 Oct 2023
Thank you for the review! We take pride in offering great customer service!

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Jana S. on 11 Oct 2023
Thank you for the review!

6/10 Okay

Henrietta

Business traveller, Travelled with partner
Disliked: Amenities
Older but nice quaint hotel. Very convenient for to exploring downtown area.
Stayed 3 nights in Jul 2023
Response from Jana S. on 9 Oct 2023
Thank you for the review.

8/10 Good

Gracee

Travelled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2023
Response from Jana S. on 9 Oct 2023
Thank you for the review!

8/10 Good

Odray

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023
Response from Jana S. on 19 Sept 2023
Thank you for the review!

10/10 Excellent

Beth F

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023
Response from Jana S. on 19 Sept 2023
Thank you for the review.

10/10 Excellent

Sourav

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Jana S. on 30 Oct 2023
Thank you for the review!

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fun in Mississippi!
Very unique and beautiful hotel. Room was spacious and clean.
Stayed 1 night in Sep 2023
Response from Jana S. on 4 Sept 2023
We are so glad to hear that you enjoyed your stay with us at Hotel 27. We hope to see you again when you are back in Greenville. Thank you for the review!

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location near entertainment
Stayed 2 nights in Aug 2023
Response from Jana S. on 28 Aug 2023
Thank you for the review!

10/10 Excellent

John

Travelled with family
Liked: Amenities
Beautiful property in a historic building. Very friendly and helpful staff:
Stayed 2 nights in Aug 2023
Response from Jana S. on 28 Aug 2023
Thank you for the review. I’m so glad to hear that you had a great experience. We hope to see you again soon!

10/10 Excellent

Nisha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023
Response from Jana S. on 28 Aug 2023
Thank you for the review!

10/10 Excellent

Dechondea

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice. Reasonable price for the accommodation. Clean and elegantly decorated.
Stayed 2 nights in Aug 2023
Response from Jana S. on 21 Aug 2023
Thank you for taking the time to leave us a review! We are so glad that you enjoyed your stay. We are about to start renovating rooms, so be on the look out for that! We hope to see you again soon!

10/10 Excellent

Angie

Stayed 2 nights in Aug 2023
Response from Jana S. on 13 Sept 2023
Thank you for the review!

10/10 Excellent

Regina, Conway

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Everything was good. Nice staff and very helpful.
Stayed 1 night in Aug 2023
Response from Jana S. on 16 Aug 2023
Thank you for the review! So glad to hear that you enjoyed your stay with us! We hope to see you again soon!

10/10 Excellent

Matthew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean, the staff was pleasant, the breakfast Was good. The town is being rebuilt via proceeds from the hotel. The bed and pillows are so comfortable, you don't want to get out of bed. There are nearby restaurants off Martin Luther King, also, Walmart, and CVS I was there for 4 days. Loved it!
Stayed 4 nights in Jul 2023
Response from Jana. S on 16 Aug 2023
Thank you for the review! There will be several new businesses open downtown by the end of the year. Our organization is trying to revitalize downtown. Proceeds from your stay help with that, so thank you! We are also about to start renovating rooms at the hotel. So, be on the look out for that.

10/10 Excellent

Dustin, Batesville

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful staff . Got us a reservations at doe’s as James beard award steak house . Casino is 2 min drive behind property . Such a nice boutique hotel .
Stayed 1 night in Aug 2023
Response from Jana S. on 9 Aug 2023
Thank you for the review! I'm so glad to hear that you enjoyed your stay with us at Hotel 27! We hope to see you again when you are in Greenville!

10/10 Excellent

Richard

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Great stay
The motel 27 was awsome. All personnel were friendly and went out of there way to take care of our needs.
Stayed 2 nights in Aug 2023
Response from Jana S. on 9 Aug 2023
Thank you for the review! We want all of our guest to feel welcomed at Hotel 27! I'm glad to hear you had a wonderful experience. We hope to see you again soon.

10/10 Excellent

Minnie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2023
Response from Jana S. on 4 Aug 2023
Thank you for the review!

10/10 Excellent

ROSHEA

Stayed 2 nights in Jul 2023
Response from Jana S. on 3 Aug 2023
Thank you for the review!

10/10 Excellent

Flora J

Travelled with partner
Liked: Cleanliness, staff & service, amenities
I love staying there whenever I'm in town. This time there was no air in my room.
Stayed 1 night in Jul 2023
Response from Jana S. on 4 Aug 2023
Thank you for the review! We appreciate you staying with us every time you come to Greenville. I’m glad our staff was able to get you moved to another room since there was a problem with the air in the first room.

10/10 Excellent

Susan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Jana S. on 3 Aug 2023
Thank you for the review!

10/10 Excellent

Brian

Stayed 1 night in Jun 2023
Response from Jana S. on 3 Jul 2023
Thank you for the review! We hope to see you again!

10/10 Excellent

Jo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was pleasant and the hotel was clean and it was quiet nights sleep.
Stayed 1 night in Jun 2023
Response from Jana S. on 30 Jun 2023
Thank you for the review! I'm happy to hear that you enjoyed your stay with us at Hotel 27!

8/10 Good

Jazmine

Stayed 3 nights in Jun 2023
Response from Jana S. on 3 Aug 2023
Thank you for the review!

10/10 Excellent

CATHERINE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed it!
Lovely place, nice and clean, will stay here again.
Stayed 1 night in May 2023
Response from Jana S. on 30 Jun 2023
Thank you for taking the time to do the review! So happy that you enjoyed your stay. We look forward to having you stay with us again!

6/10 Okay

WILLIAM

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Property has been upgraded and is well maintained. Room is very spacious and comfortable. Bed was very comfortable.
Stayed 1 night in Jun 2023
Response from Jana S. on 30 Jun 2023
Thank you for the review! We did renovate the common areas. We are starting to renovate some of the rooms this year. Hopefully, you will return and see some more of the updates.