Grogol Spa Hotel

"Very good budget hotel located in a convenient area of the city. I liked my room. Quiet nights to get some needed rest after exploring around all day. The breakfast was the usual plentiful Indonesian spread. Recommended."

"Always a great place to stay"

"Okay"

"The room and bed were big and comfortable, but no fridge and no safebox. Breakfast was really good, though. The hotel is very close to the Balapan train station, which is nice. It’s a decent budget place, but what makes me unable to recommend is because how dangerous the roads are around the hotel. I stay at places all over SE Asia, so I’m totally used to the motorbike madness. This place, though . . . It takes the cake."

"Not really a good experience staying at the hotel. Started with not getting the room based on the reservation. They said that one of the reserved rooms were not available. The hotel did upgrade the room with additional extra bed. But the AC temperature in the room was not cold at all. The engineer came to fix the AC, but it didn't work at all. I called the front desk to ask for moving me to different room. I had to wait more than two hours to get the new room. The new room was great, but the AC was still not cold. It was better, but still not cold. My friend who stayed with me and one of the hotel housekeepers confirmed that the AC temperature was not cold. I have upcoming reservation in Swiss-Bellin in Malang on July 26th. I do hope that I will not getting the same experience. "