This guesthouse is not fit for business. I had such an awful experience there. It started from the day I arrived. Nobody was there to let me in,although they knew my arrival time and date. I hung around the bar opposite for a few hours and still nobody had arrived. I was calling and no answer. I waited from about 4pm and by midnight there was someone there to let me in.Claudia did not open the door it was a man called Sam. In additon, the room was dirty and so was the bathroom. There are 2 cats and a dog which live at the house, which I was not aware of. I have a phobia of dogs and cats. The next day Claudia was apparently out, so I asked Sam to tell her about the dirty bathroom and bedroom as she was not responding to my phone calls. I also sent a message to Claudia via Expedia about it, but she still did not reply. There was also a breach of security that same day.Claudia failed to give a feasible explanation as to why the other door in my ensuite bathroom was open when it was 100% locked the night I arrived. She came in and closed it without stating why it was open( she claimed that she didn't know why). I asked her what it was connected to and she said her bedroom.This was my first time meeting Claudia and she appeared unfriendly towards me. The door being open in the bathroom made me want to leave even more so. I told her about the dirt and she was nonchalant. I was waiting for my cousin to arrive to St.Lucia and first thing Monday morning we left the guesthouse.