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DoubleTree by Hilton Hotel Guangzhou

Photo gallery for DoubleTree by Hilton Hotel Guangzhou

Primary image
Outdoor pool, pool umbrellas, pool loungers
Outdoor pool, pool umbrellas, pool loungers
Outdoor pool, pool umbrellas, pool loungers
40-inch LCD TV with cable channels, pay-per-view films

Overview of DoubleTree by Hilton Hotel Guangzhou

DoubleTree by Hilton Hotel Guangzhou

4.5 star property

4.3/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing
Map
391 Dongfeng Rd Yuexiu District, Guangzhou, Guangdong, 510030

Explore the area

  • Popular LocationArchaeological Site of the Palace of Nanyue Kingdom9 min walk
  • Popular LocationBeijing Road Pedestrian Street13 min walk
  • Popular LocationChina Plaza15 min walk
  • AirportGuangzhou (CAN-Baiyun Intl.)25 min drive

Choose dates to view prices

About this area

Guangzhou

DoubleTree by Hilton Hotel Guangzhou is located in Yuexiu, a neighbourhood in Guangzhou, and is in the entertainment district and near a metro station. Archaeological Site of the Palace of Nanyue Kingdom and Zhenhai Tower are local landmarks, and travellers looking to shop may want to visit Beijing Road Pedestrian Street and China Plaza. Looking to enjoy an event or a game while in town? See what's happening at Guangzhou New Stadium or Guangzhou Gymnasium.

What's nearby

  • Archaeological Site of the Palace of Nanyue Kingdom - 9 min walk
  • Beijing Road Pedestrian Street - 13 min walk
  • China Plaza - 15 min walk
  • Liurong Temple - 17 min walk
  • Museum of the Mausoleum of the Nanyue King - 7 min drive

Getting around

  • Peasant Movement Institute Station - 7 min walk
  • Guangzhou Railway Station - 11 min drive
  • Baiyun International Airport (CAN) - 25 min drive

About this property

DoubleTree by Hilton Hotel Guangzhou

Luxury Guangzhou hotel in Yuexiu with 3 restaurants
3 restaurants, an outdoor pool and a fitness centre are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a sauna and a conference centre are on-site.
DoubleTree by Hilton Hotel Guangzhou offers 301 air-conditioned accommodations with laptop-compatible safes and free newspapers. Beds feature premium bedding. 40-inch LCD televisions come with cable channels and pay-per-view films. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, slippers and complimentary toiletries.

This Guangzhou hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include an outdoor pool, a sauna and a fitness centre.
Guests can pamper themselves by indulging in the on-site spa services.

Languages spoken

Chinese (Mandarin), English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of CleanStay (Hilton)

Social distancing

Contactless check-out
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (CNY 60 per 24-hour period), Wired Internet (surcharge)
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Limited on-site parking
  • Electric car charging station on site
  • On-site parking options include a garage
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Local area shuttle (surcharge)

Food and drink

  • Full breakfast available for a fee daily 6:30 AM–10:30 AM: CNY 193.2 per person
  • 3 restaurants and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Restaurants on site

  • OPEN
  • Dong Yuan Ge
  • Japanese Cusine

Things to do

  • Fitness centre
  • Lifeguards on site
  • Outdoor pool
  • Sauna
  • Shopping
  • Spa services
  • Steam room

Family friendly

  • Free cots/infant beds
  • Corner/local shop
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Corner/local shop

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Porter
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference centre (10896 square feet of space)
  • Meeting rooms

Outdoors

  • Lifeguards on site
  • Pool sunloungers
  • Pool umbrellas

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Braille signage
  • In-room accessibility (select rooms)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Dressing gowns
  • Deep-soaking bath
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bath and shower
  • Towels

Entertainment

  • 40-inch LCD TV
  • TV channels
  • Films for purchase

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Mini fridge

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Slippers
  • Turndown service
  • Window screens

See similar properties

Policies

Check-in

Check-in from 3:00 PM - noon
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Express checkout

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 327.0 per night.
Free cots (infant beds)

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for full breakfast: CNY 193.2 per person (approximately)
  • Fee for in-room wireless Internet: CNY 60 per 24-hour period (rates may vary)
  • Fee for in-room wired Internet: CNY 60 per 24-hour period (rates may vary)
  • Airport shuttle fee: CNY 600 per vehicle (roundtrip)
  • Rollaway bed fee: CNY 327.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector and a security system

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Doubletree By Hilton Guangzhou
DoubleTree by Hilton Hotel Guangzhou Hotel
DoubleTree by Hilton Hotel Guangzhou Guangzhou
DoubleTree by Hilton Hotel Guangzhou Hotel Guangzhou

Overall score and ratings

4.3

Excellent

Rating 5 - Excellent. 270 out of 603 reviews
5 - Excellent 45%
Rating 4 - Good. 253 out of 603 reviews
4 - Good 42%
Rating 3 - Okay. 53 out of 603 reviews
3 - Okay 9%
Rating 2 - Poor. 17 out of 603 reviews
2 - Poor 3%
Rating 1 - Terrible. 10 out of 603 reviews
1 - Terrible 2%

4.5/5

Cleanliness

4.3/5

Staff & service

4.1/5

Amenities

4.4/5

Property conditions & facilities

4.5/5

Eco-friendliness

3/5 Okay

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
THe hotel is ok
The hotel gives you cookies on entry, how can anyone dislike a hotel that gives you cookies? Overall, the hotel is clean and not far from the city centre. If it is too expensive for you to live in downtown but you want a nice hotel, definitely should consider this one.
Stayed 2 nights in Dec 2020

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2020

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2020

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrific location with great service. Breakfast was pretty good and workout room was nice.
Stayed 3 nights in Jan 2020

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Dec 2019

3/5 Okay

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The room.was nice and the facilities were good. Concierge staff were friendly. Some staff were not very friendly. Didn't always feel welcome in the hotel, or Guangzhou in general. The most disappointing part was been woken up at 9:30pm to be told we owed more money. I think that could easily be addressed upon checkout.
Stayed 4 nights in Dec 2019

3/5 Okay

Disliked: Cleanliness
Stayed 1 night in Dec 2019

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Layover
My stay was flight layover. My thoughts are limited. The clerk was helpful, friendly and speedy with check in service. I really liked the warm cookie, it was a delicious treat to a long day.
Stayed 1 night in Dec 2019

4/5 Good

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

4/5 Good

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The concierge at the desk, Mr Perry was excellent and alert. He made our shopping and transfer seamless and pleasent.
Stayed 3 nights in Dec 2019