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关于广州南北纵横国际公寓（金润铂宫店）的点评

4 out of 5
广州南北纵横国际公寓（金润铂宫店）
北京路 238 号, （名盛广场及海珠广场）, 广州市, 广东省

点评

8.0

很好

10 分 - 超赞。9 条好评，共有 37 条点评" "
8 分 - 还可以。18 条好评，共有 37 条点评" "
6 分 - 一般。8 条好评，共有 37 条点评" "
4 分 - 很差。2 条好评，共有 37 条点评" "
2 分 - 糟糕。0 条好评，共有 37 条点评" "

7.8/10

清洁度

7.8/10

员工和服务

7.2/10

服务设施

7.4/10

住宿条件和设施

点评

10/10 超赞

真实旅客

与家人出行, 团体旅客
满意：客房舒适度，清洁度
2020 年 9 月入住 2 晚

8/10 还可以

真实旅客

满意：清洁度、员工和服务、服务设施、住宿条件和设施
2019 年 12 月入住 2 晚

8/10 还可以

Pok

与家人出行
满意：客房舒适度，清洁度
地點不錯
位於市中心，附近商店食市很多，房間很大，但裝修較殘舊，電梯很慢，很多時都要等很久
2019 年 12 月入住 3 晚

4/10 很差

Ivychan

不满意：客房舒适度，清洁度
2019 年 1 月入住 1 晚

6/10 一般

lisa

满意：员工和服务、住宿条件和设施、客房舒适度
住樓中樓，大是大的，但要有好的腳骨力
天河城商場樓上，附近真的很方便，購物食物很方便，我今次住22樓，同一層隔離就係一間髮型屋，洗剪恤$49人仔， 仲好多人幫襯添
2018 年 9 月入住 1 晚

8/10 还可以

Bonnie

江景必選,設備新,地點方便
酒店江景一流,客房空間不算大,設備新,清潔到位,早上可到江旁晨運或跑步,車流量不多,感覺挺寫意的.附近有吃的店,夜宵也不是問題,附近挺多夜店,到晚上倒不覺吵鬧.性價比中上
2018 年 8 月入住 1 晚

6/10 一般

CHI WAI

满意：员工和服务，清洁度
不满意：住宿条件和设施
地點方便，附近多食肆。但房間wifi要職員協助才能接通，浴室去水非常慢及熱水時有時無，水力比較弱，其中一間睡房沒有冷氣
2018 年 7 月入住 1 晚

10/10 超赞

huan ching

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
整體上説很棒的，值得再住!
Winnie 于 2018年04月9日 的回复
尊敬的宾客您好！非常感谢您对我们酒店的支持！我们深信良好的口碑是从客人最真诚的满意度中推荐出去的，同时我们也十分荣幸能够为您提供最优质的服务！我们非常期待您无论是商务出差或是旅行游玩再次选择我们公寓！

6/10 一般

Francisco

满意：客房舒适度，员工和服务
不满意：清洁度
not clean
spacious and fuly equimemt but when we go inside to the washroom it have very strong urine smell and the phone does not work we have to go down and ask the front desk clean the wash room all over again then the smell is gone.No curtain....

8/10 还可以

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
整體來說算是不錯
客房豪華整潔，服務質素很好。 美中不足的是，3房2衛的衛生間只有一個提供淋浴服務，6個人只可輪候一間浴室沖涼，相當費時； 兩個衛生間比較殘舊。
Winnie 于 2018年02月26日 的回复
尊敬的宾客您好！非常感谢您选择入住我们公寓并分享您的感受！能够为您提供舒适的入住体验是我们的荣幸。我们期待您在今后的旅途中仍然选择我们作为您的入住酒店，我们将会以更加优质的服务为您带来贴心的入住体验！

8/10 还可以

collin，hong kong

满意：员工和服务，清洁度
地點不錯的公寓
一出電梯已感覺裝修豪華,進房大廳都好滿意,複式房,下層大廳連一張雙人床,浴室連廁所,但只是企缸,非常窄,上層是兩張雙人床,一個廁所,有花洒但完全無遮擋,一個鈎都沒有,衣服毛巾都沒位置放,廁紙只能放水箱上,沖完涼全部濕晒,儲水式熱水爐,冬天不夠用,去水差,小朋友一進去就跣倒了,每張床亦只是靠屏風遮擋
2017 年 12 月入住 1 晚
KELLY 于 2018年01月8日 的回复
尊敬的客人您好，感谢您选择入住南北纵横国际公寓。您的意见和建议，我们会及时跟相关部门沟通与协调。有不足之处希望您能谅解。期待您下次的到来。

6/10 一般

JIE YI

满意：清洁度、住宿条件和设施、客房舒适度
大致上可以，但是要個棉被！沒有也沒告知等了一小時！有點無言。
2017 年 12 月入住 1 晚
Kelly 于 2018年01月8日 的回复
尊敬的宾客您好，非常感谢您的入住和详细的点评。从您的点评中，我们很遗憾的看到此次入住未能达到您的期望。我们深表歉意。我们已经把您提出的问题，反馈到相关部门，不足之处，请您谅解。客人您下次入住时，需要我们提供服务或帮助的，都可以致电前台“8888”通知我们，我们会尽快派服务员到房为您提供服务。我们致力为您提供亲切周到的入住体体验，酒店全体同仁真诚期待您的再次光临。

8/10 还可以

真实旅客

满意：客房舒适度，住宿条件和设施
酒店不是太好找，半夜沒熱水洗澡，房間很大很不錯
2017 年 12 月入住 1 晚
感谢您的点评，首先在感谢您对我们酒店设施设备的认可与确定。希望您下次来广州能继续选择我们酒店。关于半夜没有热水提供的问题，我们已经让客房的同事去跟进并检查。酒店每个房间都是独立的热水器，是24小时给您提供热水。下次入住时再遇到任何情况，都可以致电前台（8888），让我们的前台同事为您解决此类问题。再次感谢您的到来，欢迎您下次入住，谢谢。

6/10 一般

真实旅客

满意：住宿条件和设施，清洁度
不满意：服务设施
2019 年 9 月入住 2 晚

6/10 一般

真实旅客

满意：清洁度
不满意：员工和服务
Decent place but beware extra charges!!!
Fighting for the lift which takes ages to reach. Beware of extra charges such as disposable towels and bottles of water which were placed right beside 2 complimentary small bottles of water, even though we registered as 4 staying guests.
2019 年 8 月入住 2 晚

10/10 超赞

真实旅客

与配偶出行, 商务旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Very close feet's from the shopping center area and restaurants
2019 年 6 月入住 3 晚

10/10 超赞

Rajeev

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Fantastic, the best place to stay near to GZ.
the full stay was fantastic as always, we stay here every year for 7-10 days and its right in the heart of the tourist area, beiging road which is the main spot for bars restaurants shopping and much much more. I would recomend this for anyone wishing to stay in guangzhou as it offers everything you want. the aparthotel is fantastic, has fridge freezer full size, washing and drying machine. Airconditioning both upstairs in bedrooms and downstairs in lounge and dining area. Iron iron board, icrowave, dish washer. Its fantastic and just fully loaded. My whole family is accomodated when we book at this hote. The staff at the counter are very helpful and courteous.
2019 年 3 月入住 4 晚

8/10 还可以

MrsChian

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Excellent customer service. The lift is slow during the weekends. There are 2 exits and reception is at Sotuh Exit on the first floor and not linked to the other exit on the same floor.
2019 年 3 月入住 3 晚

8/10 还可以

Jessica

与家人出行
满意：清洁度、服务设施、住宿条件和设施
just above Beijing road it is good for shopping and food and it is near to two subway station 公园前 and 北京路。
2019 年 3 月入住 5 晚

8/10 还可以

真实旅客

满意：清洁度、员工和服务、服务设施、住宿条件和设施
is just on Beijing road is good for shopping and food.Near to two subway station 公园前 and
2019 年 3 月入住 5 晚

8/10 还可以

David

与家人出行
满意：服务设施，清洁度
Room was very nice, nicely decorated. Very clean and amenities were very good.
2019 年 2 月入住 4 晚

10/10 超赞

真实旅客

与家人出行, 商务旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Wonderful location, right in the middle of Beijing Road shopping belt.
2018 年 12 月入住 4 晚

4/10 很差

MagT，Singapore, sg

与家人出行
满意：员工和服务
不满意：清洁度、服务设施、住宿条件和设施
#1. 👎 Waiting time for the lift is far too long, it can take up to 15 mins just waiting to get into lift. The lift is also very slow moving. Once out of apartment or back, I do not look forward to go anywhere. #2. 👎 Room has terribly smoking smells coming from air con vents. No one smokes in the room but it’s just from the main vents. I couldn’t even sleep in one of those nights because it’s really bad. #3. 👎 Lights in the apartment were very dim. When we had the first room, it felt creepy and dark. After I paid s$80 and upgraded our stay to another apartment with 2 toilets, we changed to a slightly brighter room. I supposed no one complains thus no one bothers to maintain or change the conditions of the previous apartment. Terrible! #3. 👎 Bed bug or baby cockroaches were spotted 2x in 2 nights!! I hope it’s just cockroaches and not bed bugs!! The sight of it really irks me! That’s the last thing I want to bring back home! #4. 👎 Toilet kept leaking even after the cleaning lady tried fixing and informing the management. Nothing is done. #5. Though the cleaning lady comes everyday to do housekeeping, I have observed she only clears the rubbish, change the towels, replenish what she can see, cleans what she can see too. Bedsheets are not changed thru’ out our 5 nights stay! #6. 👍 Service counter staffs are really nice and helpful bunch of young people. They are warm and often extend their hospitality to make us feel safe and sure. #7. 👍 Gd Location!
2018 年 11 月入住 5 晚

8/10 还可以

Sergio

满意：清洁度、住宿条件和设施、客房舒适度
不满意：员工和服务
Great spacious rooms
Amazing hotel with a lot of nice features, location is central and quiet. Rooms are very spacious and with good comfort. It has everything as a small flat and with mezzanine as a sleeping area. Only downside is the lift that at times take over 5 minutes to reach the floors, and the WiFi, not fast and a bit hit and miss.
2018 年 11 月入住 1 晚

8/10 还可以

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
The room is good, located is excellent But have some improvements required which is cleanness and the reception have to improve about customers check in management.
2018 年 9 月入住 4 晚

8/10 还可以

casper

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
god plads og blød seng
dejlig dupplex - god plads og dejlig blød seng - dog lidt svært for taxi at finde stedet.

8/10 还可以

Daniel Mark

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Great sized rooms and great location.
This is a great play to stay. The rooms are duplexes so plenty of space and ideal for slightly longer stays. There is no bath and the bathrooms could do with a little TLC. The location is great, right next to Beijing Lu with all of its shops, restaurants and shopping mall.
Kelly 于 2018年05月3日 的回复
Dear guests! Thank you very much for choosing to stay in our apartment and sharing your experience. Your satisfaction is our affirmation and encouragement! We will continue to work hard to provide you and all the guests with better service! We sincerely look forward to your coming again!

6/10 一般

Igaz

满意：清洁度
不满意：住宿条件和设施，员工和服务
Not the value for the money
Need a renovation. 6 people stayed in a suite - actually suitable for 4. Said 2 bathrooms - actually 1 bathroom in average condition and 1 wc in terrible condition. 3 towels given to our six. Not really value for the money. Avoid if you can.
Kelly 于 2018年05月3日 的回复
Dear guests, thank you for your comments, I'm sorry to have let you not satisfied with this check - in. We are committed to providing every guest with excellent service at home. in order to further improve our service quality, please send your comments or suggestions to gznbzh @ 163. com and your email will be read by the GM . We sincerely look forward to your coming again!

8/10 还可以

Haytham

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Kelly 于 2018年05月3日 的回复
Dear guests! Thank you very much for choosing to stay in our apartment and sharing your experience. Your satisfaction is our affirmation and encouragement! We will continue to work hard to provide you and all the guests with better service! We sincerely look forward to your coming again!

6/10 一般

HYEKYUNG

noisy, but spacious
The hotel do have a drain problem. I couldn't take a shower because the water didn't drain well. In addition, I made a reservation in the cheapest room, which is toward the road, and at night I couldn't sleep well due to the noise from automobile. I also could hear the noise from next room, so I can't agree with other evaluates of this hotel. However, the room is spacious and comparatively clean. Thinking of other Hong kong hotels, it is acceptable hotel.
2018 年 3 月入住 2 晚
Shadow 于 2018年03月17日 的回复
Dear guests： Thanks for choosing and sharing your feelings. Your satisfaction is the affirmation and encouragement to us! We will continue to work hard to provide better service for you and all the guests. We have submitted your proposal to the relevant department, and we will improve it on the basis of the actual situation, and thank you for your sincere reminding. We sincerely look forward to your visit again!

10/10 超赞

Mohamed

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Loved my stay
The place is fabiolous and the front office staff are great and very helpful. A number of them speaks fluent English. The location is fantastic. On top the mall and easy access to the Beijing pedestrian street. Plenty of convenient stores and big super market in the same building. There was a nice Thai restaurant nearby.
Kelly 于 2018年02月20日 的回复
Dear guests, thank you very much for your stay and detailed comments. We are committed to providing you with a friendly and considerate experience, and all the hotel staff sincerely look forward to your coming again. Thank you !

8/10 还可以

Wendy

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
A great spot and great service
2017 年 12 月入住 2 晚
shadow 于 2018年01月19日 的回复
We will continue to strive to get your full consent

8/10 还可以

真实旅客

满意：员工和服务、住宿条件和设施、客房舒适度
Big room
If you don’t mind by the smoke smell in the room than it’s pretty good. Elevator can be slow at times. Great location cation to eat and shop. 15 mins walk to the metro. Overall good experience. Where she the hotel safe deposit was bolted to the desk or wall because you can literally pick up the deposit and walk away with it. No logic to the safe deposit.
2018 年 1 月入住 1 晚
Kelly 于 2018年01月8日 的回复
Dear guests, thank you very much for your stay and detailed comments. We are committed to providing you with a friendly and considerate experience, and all the hotel staff sincerely look forward to your coming again. Thank you !

8/10 还可以

Shirley

满意：清洁度、员工和服务、住宿条件和设施
2017 年 12 月入住 1 晚
Kelly 于 2018年01月8日 的回复
Dear guests, thank you very much for your stay and detailed comments. We are committed to providing you with a friendly and considerate experience, and all the hotel staff sincerely look forward to your coming again. Thank you very much!

10/10 超赞

mahmoud，detroit

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Great service wonderfull stuff and exellent locati
Best hotel Experience in china and stayed in many hotels but never had same service or stuff kindess defintly recommend this hotel for all my friends and family
2017 年 12 月入住 3 晚
Kelly 于 2017年12月25日 的回复
Dear guest,thank you for your support and approval. Welcome to our apartment next time.

10/10 超赞

Maher

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Convenient Stay
Great and convenient place to stay in the middle of shopping area Bejing road. It is serviced apartment with a feeling that you are home, convenient for families who like to cook their own food. No breakfast available. The location is great in the middle of shopping area.
2017 年 12 月入住 1 晚
Thank you for choosing our apartment, your approval gives us too much encouragement, welcome to our apartment next time.

10/10 超赞

simon，singapore

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Nice place to stay only lift very slow . People are friendly
2017 年 12 月入住 2 晚
Kelly 于 2017年12月13日 的回复
Thank you for choosing north and south international apartment, hope our quality service can bring you home feeling. Welcome to the next visit, I wish you a good mood every day.