Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
My family had a great stay! We had only 2 issues come up, one a minor issue with a toaster and the other a big security concern for us because we were traveling with my 5 year old niece who has autism. I shared our concerns via text about not having an interior door reinforcement lock at the top of our door even though the door had a regular automatic lock. Flight of kids with autism is a crippling fear for their parents. In less than 24 hours, sunset properties had contacted the owners for approval and had an incredibly kind maintenance man come in to install the top lock for us. Our maintenance guy even gave us some tips on great places to eat and was from our home state. We felt so much safer knowing my niece couldn’t run out of the condo at any second. I was so impressed with the responsiveness of sunset properties and the owners on this accommodation that I felt obligated to share. 10/10 on communication, responsiveness, and accommodating special needs families! Thanks for a great stay and taking our concern about the lock seriously. I think it’s also a great additional security feature that other customers will appreciate as well.