HEC Paris Hotels

"Everything was perfect and on point, it went above expectations but there were a only one issue, my wife's hair blower burnt out after trying to use it on the bathroom's plug, the plug wasn't working properly and that thing almost exploded, if it was a cheap hair blower I wouldn't mind but my wife's hair blower was quite expensive and for a product like that spending over $400 I'll definitely feel the pain. After that happened I thought that the problem was the blower so I went and connect the hotel's blower and it didn't work neither so I took this to reception, I called right away to get this checked out and get a technician to the room that way they could see it was the plug that was damaged and someway get a replacement for my wife's hair blower since it was the plug that probably had the cables crossed or old or something because we had electricity around the room and every other plug was working good but the hotel staff turned their head to the other side. No technician, no reimbursement, no replacement, nothing was done, and imagine going through a situation like this in your honey moon? How will I give them more time of our honey moon to get an answer? We got to the day we had to leave and to them nothing ever happened, and here we are, no hair blower and they probably won't remember that it was their fault."

"cafe is the highlights"

"Excelente ubicacion, a pocos minutos de la torre Eiffel, personal muy amable muy buena atención "

"Safety"

"It was just one stop away from the metro station, which was convenient. However, I was very disappointed with the service. There was no room service at all—everything had to be collected from the reception. Even when the shower gel in the bathroom ran out and I called for a refill, they told me to come downstairs and pick it up myself. This applied to everything else as well!"

"We secured a 1 bedroom suite with the full view of the Eiffel Tower from 3 separate windows and 270 degree view of Paris from dining. What an amazing view it was! Four people slept well, pull out couch was cozy too. Staff were quick to respond to delayed arrival. Hotel is 5 min walk from large grocery store, coffee, shopping and 2 - Metro stops. Great children's park near hotel."

"Well located for us as we wanted to see the sights and visit some museums. The staff were all very pleasant and efficient. The rooms were reasonably sized. We liked the idea of the small recreational facilities in reception."

"Very walkable, lovely spot!"

"Great location! Great breakfast! Nice staffs ! "