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"Loved the baths and the staff. Beautiful views- I hope to go back!"

"Other than transportation. Everything was excellent. Great food "

"Had an incredible time here! The food was amazing, the staff was always helpful and the atmosphere was relaxing making it a perfect place to relax!"

"Enjoyed 2 nights with delicious breakfast at this very comfortable hotel. 2 minute walk to train on flat terrain. Stay in hotel, 2 wings and you'll be close to everything like snacks from 3 to 7 and alcohol and dessert from 7 to 10 pm. Unlimited drinks like water, soda and tea. Masseuse is excellent!"

"best hotel i ever stayed at. period"

"This hotel punches above its 3 star rating - its very clean, comfortable, convenient and the staff are very friendly. The laundry facility is also great."

"We stayed a total of three nights in April 2025. Very nice hotel with good dining as long as you plan and book in advance. It has public sauna and Onsen that we enjoyed. The biggest thing we liked was Mt. Fuji view from the terrace, it was breathtaking. As the hotel is located on a small hill, you need to book the shuttle down to the Yamanakako lake area or book a taxi at the front desk."

"Amazing"

"Everything was perfect even from the very moment we stepped on the property. They offered us coffee, lemonade, and sparkling wine, and snacks while we waited for our room room. We stepped outside to the foot spa and had a cocktail and after a short wait, we were escorted to our room, beautiful clean with an amazing view. All the amenities were spot on. I highly recommend this hotel. "