Jerash Hadrian's Arch Hotels

"Good service "

" We would like to thank the Hotel staff and Expedia for being incredibly accommodating and helpful. We experienced an emergency during our trip and had to make a last‑minute change, and the support we received was outstanding. The room was clean and comfortable, and the shower was excellent. The hotel is about an 8‑minute drive from a nearby mall with plenty of cafés and restaurants. We used Uber to get there, and the ride cost only 4 USD. The breakfast buffet offered a wide variety of continental and local dishes, and the food quality was excellent. We are a family with two teenagers, and they found plenty to enjoy. A special thank‑you to the reception team — especially Osama and Mr. Moad Batayneh. We were exhausted after our emergency, and they kindly allowed us to check in early. The staff truly went above and beyond. Our stay was comfortable and memorable, and we would definitely love to stay here again."

"Quite possibly one of the best hotels I’ve ever stayed in. Check in was smooth and I was kindly offered a room upgrade free of charge. The room was impeccable. Spa services were wonderful and my massage was amazing. Room service was definitely the highlight for me, the food was fresh and tasty. I would absolutely stay again and I can’t thank the staff enough for their hospitality."

"The spa was great the location and everything including the staff "

"Very friendly and helpful staff, spacious rooms with excellent amenities "

"The hotel is in the student area of Amman as it’s near the university and as a result, there are lists of restaurants and cafes nearby. The rooms were big and comfortable and the staff very friendly."

"Very helpful and friendly staff,the room cleaned every day and the hotel location is in great place."

"Very good service and very clean .. "

"Rooms were well kept, breakfast was great. the cafe was great. Staff were very helpful in everything. Spa service was relaxing and professionally done. Overall the experience was great."