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Sheraton Haikou Hotel

4.5 star property
Luxury hotel near the beach

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June 2024

Sheraton Haikou Hotel

Photo gallery for Sheraton Haikou Hotel

Exterior
Exterior
Premium bedding, down duvets, free minibar items, in-room safe
3 restaurants, breakfast served
Lobby

Overview of Sheraton Haikou Hotel

Reviews
7.8

Good

Popular amenities

  • PoolPoolPool
  • Breakfast availableBreakfast availableBreakfast available
  • Parking includedParking includedParking included
  • Free WiFiFree WiFiFree WiFi
  • RestaurantRestaurantRestaurant
  • BarBarBar
The price is HK$566
Price available on 2024/04/28

Check out the area

Map
136 Bin Hai Road, Xiuying District, Haikou, Hainan, 570311
  • Popular LocationHoliday Beach14 min walk
  • Popular LocationHainan International Convention and Exhibition Center4 min drive
  • Popular LocationMeishi Mayflower International Golf Club8 min drive
  • AirportHaikou (HAK-Meilan Intl.)44 min drive
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Room options

View all photos for Family Suite, 2 Bedrooms, Balcony

Premium bedding, down duvets, free minibar items, in-room safe

Family Suite, 2 Bedrooms, Balcony

Highlights

Balcony
Separate dining area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Minibar (some free items)
HDTV
  • 926 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed, Ocean View

Premium bedding, down duvets, free minibar items, in-room safe

Superior Room, 1 King Bed, Ocean View

Highlights

Balcony
Separate dining area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Minibar (some free items)
HDTV
  • 484 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Single Beds, Ocean View

Premium bedding, down duvets, free minibar items, in-room safe

Superior Room, 2 Single Beds, Ocean View

Highlights

Balcony
Separate dining area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Minibar (some free items)
HDTV
  • 484 sq ft
  • Ocean view
  • Sleeps 2
  • 2 Single Beds

View all photos for Room, 1 King Bed, Balcony, Ocean View

Premium bedding, down duvets, free minibar items, in-room safe

Room, 1 King Bed, Balcony, Ocean View

Highlights

Balcony
Separate dining area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Minibar (some free items)
HDTV
  • 484 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Single Beds, Balcony, Ocean View

Premium bedding, down duvets, free minibar items, in-room safe

Room, 2 Single Beds, Balcony, Ocean View

Highlights

Balcony
Separate dining area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Minibar (some free items)
HDTV
  • 484 sq ft
  • Ocean view
  • Sleeps 2
  • 2 Single Beds

View all photos for Grand Suite, 1 King Bed, Balcony, Ocean View

Premium bedding, down duvets, free minibar items, in-room safe

Grand Suite, 1 King Bed, Balcony, Ocean View

Highlights

Balcony
Separate dining area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Minibar (some free items)
HDTV
  • 1421 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Suite, 1 Bedroom, Smoking, Ocean View (Balcony)

Premium bedding, down duvets, free minibar items, in-room safe

Premier Suite, 1 Bedroom, Smoking, Ocean View (Balcony)

Highlights

Balcony
Separate dining area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Minibar (some free items)
HDTV
  • 1894 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Ocean View

Premium bedding, down duvets, free minibar items, in-room safe

Suite, 1 Bedroom, Ocean View

Highlights

Balcony
Separate dining area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Minibar (some free items)
HDTV
  • 947 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Double Bed, Balcony, Ocean View

Premium bedding, down duvets, free minibar items, in-room safe

Suite, 1 Double Bed, Balcony, Ocean View

Highlights

Balcony
Separate dining area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Minibar (some free items)
HDTV
  • 1410 sq ft
  • Ocean view
  • Sleeps 4
  • 1 Double Bed

View all photos for Presidential Suite, Multiple Beds, Balcony, Ocean View

Premium bedding, down duvets, free minibar items, in-room safe

Presidential Suite, Multiple Beds, Balcony, Ocean View

Highlights

Balcony
Separate dining area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Minibar (some free items)
HDTV
  • 3789 sq ft
  • Ocean view
  • Sleeps 4
  • 2 King Beds

View all photos for Room, 1 King Bed, Balcony, Garden View

Premium bedding, down duvets, free minibar items, in-room safe

Room, 1 King Bed, Balcony, Garden View

Highlights

Balcony
Separate dining area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Minibar (some free items)
HDTV
  • 484 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Single Beds, Balcony, Garden View

Premium bedding, down duvets, free minibar items, in-room safe

Room, 2 Single Beds, Balcony, Garden View

Highlights

Balcony
Separate dining area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Minibar (some free items)
HDTV
  • 484 sq ft
  • Sleeps 2
  • 2 Single Beds

Similar properties

Exterior
InterContinental Haikou Seaview
Pool
Spa
Kids pool
Parking included
9.2 out of 10, Wonderful, (20)
The price is HK$732
per night
HK$854 total
includes taxes & fees
3 May - 4 May
InterContinental Haikou Seaview

About the area

Haikou

Located on the boardwalk, Sheraton Haikou Hotel is in Xiuying neighbourhood and is connected to a shopping centre. Hainan International Convention and Exhibition Center and Holiday Beach are two other places to visit that come recommended. Looking to get your feet wet? Waterskiing, sailing and surfing/body boarding adventures can be found near the property.
Visit our Haikou travel guideOpens in a new window

What's nearby

  • Holiday Beach - 14 min walk
  • Hainan International Convention and Exhibition Center - 4 min drive
  • Hainan West Coast Golf Course - 7 min drive
  • Meishi Mayflower International Golf Club - 8 min drive
  • Haikou Arcade Street - 18 min drive

Getting around

  • Haikou (HAK-Meilan Intl.) - 45 min drive

Restaurants

  • 星巴克 - 4 min drive
  • 福山咖啡馆 - 7 min drive
  • 相约酒吧 - 7 min drive
  • 珍妮酒吧鱼庄 - 5 min drive
  • 向红大酒店 - 7 min drive

About this property

Sheraton Haikou Hotel

Luxury family-friendly hotel near Holiday Beach
Located close to Hainan International Convention and Exhibition Center, Sheraton Haikou Hotel provides a corner/local shop, a terrace and a shopping centre on-site. For some rest and relaxation, visit the 6 hot springs. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner and ocean views. Enjoy the gym, as well as activities such as basketball. In addition to a coffee shop/cafe and a garden, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • An outdoor pool and a children's pool
  • Free self-parking
  • Buffet breakfast (surcharge), a free shopping centre shuttle and bike hire
  • Hot springs on-site, train station pick-up service and express check-out
Room features
All 341 rooms feature comforts, such as 24-hour room service and premium bedding, as well as thoughtful touches, such as pillow menus and laptop-compatible safes.
Other conveniences in all rooms include:
  • Children's slippers and free infant beds
  • Hypo-allergenic bedding, down duvets and rollaway/extra beds (surcharge)
  • Rainfall showers, shower/bath combinations and free toiletries
  • 42-inch HDTVs with satellite channels
  • Balconies, separate dining areas and electric kettles

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available
  • 24-hour return train station shuttle (surcharge)
  • Train station shuttle on request, at scheduled times
  • Free shopping centre shuttle

Food and drink

  • Buffet breakfast available for a fee daily 6 AM–10:30 AM: CNY 182 per person
  • 3 restaurants and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Restaurants on site

  • Breeze
  • Jade
  • &More by sheraton

Things to do

  • Basketball
  • Bike rentals
  • Billiards/pool table
  • Children's pool
  • Fitness centre
  • Hot springs
  • Outdoor pool
  • Playground
  • Shopping centre
  • Shopping

Family friendly

  • Children's club (surcharge)
  • Children's pool
  • Free cots/infant beds
  • Corner/local shop
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Rollaway/extra beds (surcharge)
  • Separate dining area
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Corner/local shop

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference centre (16146 square feet of space)
  • Meeting rooms - 5

Outdoors

  • Garden
  • Terrace

Spa

  • 6 hot springs
  • Hot springs open from 8:00 AM to 10:00 PM
  • Hot springs water temperature (Celsius) - 40

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Grab bar in bath
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held shower head
  • Handrails in hallways
  • Handrails in stairwells
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height view port in door
  • Portable bath seat
  • Roll-in shower
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-width doorways

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hairdryer
  • Rainfall showerhead
  • Shower/bath combination
  • Towels

Entertainment

  • 42-inch LCD TV
  • Satellite channels

Food and drink

  • Dining room
  • Electric kettle
  • Free bottled water
  • Free minibar (some items)

Outdoor space

  • Balcony

More

  • Access via exterior corridors
  • Children's slippers
  • Connecting rooms available
  • Desk
  • Free newspapers
  • Guidebooks/recommendations
  • In-room massage
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in start time: 3 PM; check-in end time: noon
Late check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CNY 230.0 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately CNY 182 per person
  • Rollaway bed fee: CNY 230.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a security system and a deadlock
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 9:00 AM to 9:00 PM
Hot springs access available from 8:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Sheraton Haikou Resort
Sheraton Haikou
Sheraton Haikou Hotel Haikou
Haikou Sheraton
Sheraton Haikou Resort Hainan, China
Sheraton Haikou Hotel Hainan China
Sheraton Haikou Hotel Hotel
Sheraton Haikou Hotel Haikou
Sheraton Haikou Hotel Hotel Haikou

Frequently asked questions

Does Sheraton Haikou Hotel have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 9:00 AM to 9:00 PM.

How much does it cost to stay at Sheraton Haikou Hotel?

As of 19 Apr 2024, prices found for a 1-night stay for 2 adults at Sheraton Haikou Hotel on 28 Apr 2024 start from HK$566.14, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Sheraton Haikou Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Sheraton Haikou Hotel?

Self-parking is free at this property.

What time is check-in at Sheraton Haikou Hotel?

Check-in start time: 3 PM; check-in end time: noon. Late check-in is available during limited hours.

What time is check-out at Sheraton Haikou Hotel?

Checkout is at noon.

Where is Sheraton Haikou Hotel located?

Offering direct access to the beach, this Xiuying hotel is on the boardwalk and within 3 mi (5 km) of Holiday Beach and Hainan International Convention and Exhibition Center.

Sheraton Haikou Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 11 out of 34 reviews" "
Rating 8 - Good. 14 out of 34 reviews" "
Rating 6 - Okay. 5 out of 34 reviews" "
Rating 4 - Poor. 2 out of 34 reviews" "
Rating 2 - Terrible. 2 out of 34 reviews" "

8.2/10

Cleanliness

8.0/10

Staff & service

6.0/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Halima

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sheraton Haikou
Huge hotel, great service. Right on the beach but you have to walk a bit to get to the Sandy beach part as rocks right in front of hotel. Nice spa. Bikes available for hire
Stayed 4 nights in Sep 2021

8/10 Good

Michael

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed here for business
The hotel is probably aiming mostly for the beachfront resort vibe. My room was huge, airy, with a great balcony, and a comfortable bed. The pool and hot tubs were nice, when they were open, but didn't care much for the restaurant quality for dinner (the Chinese place, every other similar meal in Hainan that I had was far better). Breakfast was a huge multi-cultural spread, but ran out of plates and working espresso machines on the weekend. After 10pm the pool has signs that say "closed, swim at your own risk" but they mean the first part (closed) and not that you can swim (yelled at). So, I liked it, there are some criticisms above, but it's a nice place and the weekday pricing was quite good.
Stayed 3 nights in Nov 2019

6/10 Okay

Verified traveller

Travelled with group
Disliked: Staff & service
little bit disappointed for the chain of Sheraton
well is a nice around hotel but facilities are kind of little outdated and most the food in the hotel is overprice. staff are very kind but somewhat they are working very slow.
Stayed 3 nights in Nov 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Definitely an older resort but seems like they’re in the process of renovating it slowly. Regardless it is located right by the water and has a nice infinity pool surrounded with lush greens that makes it a comfortable get away. The breakfast was also great and had many options.
View from the terrace.
Stayed 3 nights in Sep 2019

8/10 Good

Peiyan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2019

10/10 Excellent

See Nam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2019

2/10 Terrible

Steve

Travelled with family, Business traveller, Travelled with group
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
Spacious building, beautiful hallway, nice beach, beautiful street!
Stayed 2 nights in Nov 2018

8/10 Good

Umar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
delightful stay

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

KELLY, HONG KONG

Liked: Cleanliness, staff & service, room comfort
NICE HOTEL CLOSE TO BEACH
I HAD BOOKED THREE ROOMS FOR ME AND MY FAMILY. HOWEVER, THEY WOULDN'T BE ABLE TO ARRANGE ROOMS TOGETHER. THIS HOTEL HAS EAST WING AND WEST WING AND THE WINGS ARE NOT CONNECTED ON SOME FLOORS. THIS IS A BIT TROUBLESOME SINCE WE HAVE KIDS. THE CHINESE RESTAURANT WAS VERY SLOW SERVING FOOD. THE BEACH WAS NOT SETUP AS THE PICTURE SHOWN. NO BEACH UMBRELLA AND CHAIR AND LIFE GUARD....