Hainan Family Hotel

"I did like my room with king size bed, sea view. Staff were very helpful, from the restaurant, housekeeping and front desk. I don’t speak mandarin but they translated my English through their phone. I need to speak slowly and everything went really well. Thank you so much Lida Wang, Assistant Service Manager of Hilton Garden Inn, Sanya for helping me. "

"The room and the food were both good but the biggest is just that about no one speaks English there (I met just one who did. Of all the people, all were Asian except me. The hotel is huge and difficult to navigate Posting more directional signals would be a big benefit. "

"Excellent customer service "

"I would like to appreciate Frances for making our stay very enjoyable. She helped us from the time we checked in, to the point of departure. Being our first time in China; she guided us extremely well. We will definitely stay at this hotel again "

"The villa was great. At 520 a night great value"

"The staff are super friendly and support you the way you want. Great places for family vacation "

"I had the pleasure of meeting Sandy Su from Housekeeping during my stay at Hilton Yalong Bay. She was incredibly kind, professional, and attentive. Her warm smile and thoughtful service truly made me feel at home. Thank you Sandy， you represent the Hilton brand with excellence! "

"Very nice and comfortable hotel with good privacy and service. Many restaurants and facilities are available in the hotel as well. The butler service was very nice, able to answer your enquiry in a short time"

"We had a good deal on Expedia. The view was excellent and the food was fabulous. We spent two days in this hotel and enjoyed 5star service. Will come at another time if there is opportunity."